Crusoe Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Fast paced. Highly skilled. Great technological advantage in AI, Infra space.
Review from Customer Success Dept · Posted 4 days ago
Review from Customer Success Dept · Posted 4 days ago
Review from Customer Success Dept
I'm highly motivated by my co-workers at Crusoe and feel aligned to our mission.
Review from Customer Success Dept
Word that come to mind: rewarding, challenging, collaborative, team-oriented
Review from Customer Success Dept
What do you like best about the leadership team?
Clear goals. Passionate. Invested in our success!
Review from Customer Success Dept · Posted 4 days ago
The transparency around showing the company's initiatives across every department.
Review from Customer Success Dept · Posted 4 days ago
Transparent and communicate well. Invest in their employees and have a vision they stand by
Review from Customer Success Dept
They move quickly but know how to keep the team engaged and informed during critical moments.
Review from Customer Success Dept
Clear communication and realistic goal setting
Review from Customer Success Dept
What does the leadership team need to get better at?
Making executive clear decisions in meetings and understanding the dynamics of each department and the constrained areas and how to work towards that instead of a Head of People that isn't in our office dictating how work environments and departments should functional optically.
Review from Customer Success Dept
What is the best part about your compensation package?
The Base and the RSUs
Review from Customer Success Dept · Posted 4 days ago
It is in terms with market - hopefully equity will yield more in long term
Review from Customer Success Dept
I appreciate the 401k matching program and the equity package.
Review from Customer Success Dept
Performance bonus and 401k matching
Review from Customer Success Dept
Equity in a fast growing business with competitive salary (and free lunch)
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Overall total comp could be higher
Review from Customer Success Dept · Posted 4 days ago
better market research on how other company's of similar titles pay
Review from Customer Success Dept
What are some of the best things about your team?
Passionate. Knowledgeable. Highly skilled. Collaborative.
Review from Customer Success Dept · Posted 4 days ago
The team culture around wanting each other to bring their very best.
Review from Customer Success Dept · Posted 4 days ago
talented individuals with freedom to pursue multiple challenges to solve
Review from Customer Success Dept
Everyone is highly collaborative and self-driven.
Review from Customer Success Dept
Incredibly intelligent problem solvers with a strong custome focus.
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
Very competitive and combative, no longer team oriented. They are set in their ways and not open-minded. They are quick to jump on ppl that don't have the same ideas.
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
Strong growth prospects. High performance. Area of service and development - AI infra.
Review from Customer Success Dept · Posted 4 days ago
Everyone is on the same page of wanting the company to succeed
Review from Customer Success Dept · Posted 4 days ago
Growth and Empowerment - if you take initiative and show agency - you will go a long way
Review from Customer Success Dept
The people are fantastic and the company does a great job putting on events and ways for people to stay connected.
Review from Customer Success Dept
Open, honest communication within the team and between other teams.
Review from Customer Success Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
Work. Things that I get to work on. Flexibility. Team mates.
Review from Customer Success Dept · Posted 4 days ago
Doing my best work and getting recognized for it.
Review from Customer Success Dept · Posted 4 days ago
making our customers successful and helping them achieve their goals
Review from Customer Success Dept
I love what I'm able to work on and that I was able to contribute so quickly. We continue to iterate so new folks coming into the business can chime in day 1.
Review from Customer Success Dept
Resolving a tough issue for a customer or coworkers.
Review from Customer Success Dept
What's going wrong and how can it be improved?
With the non-transparency or acknowledgment of when people left the company, ppl are on edge. No one feels like they can settle in for fear of getting let go, ppl just gossip when they find out someone left. There is no longer a culture or a lively fun work environment.
Review from Customer Success Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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