
Footwear team backs each other up when customer who's waiting for a shoe needs help at kiosk. But there's poor signage on how to look up requesting sneakers @ kiosk. Elderly folks want personal attention.
Cross-teach teammates so employees who work in designated departments can help customers after forming a friendly bond with them in their department. Many elderly or overworked parents prefer to work with one trusted employee for other items across the store's inventory. Plus, it helps fill shifts!