DICK'S Sporting Goods CS Rep Employee Reviews
Briefly describe your overall experience at your company
Overall positive until, politics took business in wrong direction!
Review from Customer Support Dept
Working at Dick's was the worst experience. No accountability. No integrity.
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Review from Customer Support Dept
Review from Customer Support Dept
So short staffed those who are left can work longer and harder
Review from Customer Support Dept
What do you like best about the leadership team?
Leadership is willing to listen and make improvements for a better work environment. They seem to care about their employees.
Review from Customer Support Dept
Can talk about everything that effects works
Review from Customer Support Dept
They make sure to be flexible on schedules with everyone and they really seem to car for us all and they treat us all very well.
Review from Customer Support Dept
Store manager is OCD and demanding but doesn't train anyone then gets angry when people don't know what to do
Review from Customer Support Dept
What does the leadership team need to get better at?
Communication is poor, nobody is on the same page. There needs to be more group discussions, or handouts for policies and procedures
Review from Customer Support Dept
Communication, fairness, work ethic, timeliness
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Having a positive environment
Review from Customer Support Dept
What is the best part about your compensation package?
Paid holidays personal days if Fulltime
Review from Customer Support Dept
The best part is the yearly raise
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Useful for all employees and family
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That all I have to do is sign someone for a credit card or get them to purchase a warranty and I get compensation for that.
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Holiday pay
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
The amount of work doesn't match the pay. The benefits package is very limited especially to part time employees.
Review from Customer Support Dept
I do a lot of work and dont get credit for it instead i get my hours cut to have them fluctuate again. It's toughfor someone who depends on there job to pay bills.
Review from Customer Support Dept
They pay barely above min wage and only pay managers 50 cents more an hour
Review from Customer Support Dept
What are some of the best things about your team?
Their good work ethic and customer interaction
Review from Customer Support Dept
We all help each other out in different departments even if its not our originality our department.
Review from Customer Support Dept
all team members have a great personality
Review from Customer Support Dept
We all get along very well and work great together and are always willing to help each other out.
Review from Customer Support Dept
Friendly and willing to help out
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Be more professional. Be more of a teammate.
Review from Customer Support Dept
Nobody takes anything seriously, its hard to get real help when people prefer to goof off on the walkie
Review from Customer Support Dept
More attendance would be useful
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What is most positive about the culture and environment at your company?
Was all good until they got rid of lodge
Review from Customer Support Dept
The customers. They are the best part of the job.
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I would say there knowledge of products
Review from Customer Support Dept
That we're family and we care for each other.
Review from Customer Support Dept
When someone writes a review or completes a survey on us they make sure to give us plenty of recognition and praise us for our hard work.
Review from Customer Support Dept
What needs to change to make the company culture better?
Store manager needs to lighten up and train people better
Review from Customer Support Dept
What did you like most about the interview process?
Friendliness, and seemed like genuine people
Review from Customer Support Dept
What would you improve about your company's interview process?
Really need to make sure potential workers are placed where their no.1 passion is
Review from Customer Support Dept
To hold to their job offers. I was told one thing but given something completely different.
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What makes you most happy at work?
Loved my job when we had fun and hunt dept.
Review from Customer Support Dept
My line of work in the footwear department.
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going in to work with my coworkers
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Getting to work with amazing people and meeting new people as well and to see what fun or management team brings us that day.
Review from Customer Support Dept
What's going wrong and how can it be improved?
Managers need to learn to be managers
Review from Customer Support Dept
Management needs to learn how to communicate, how to actually work and not sit in the office all day
Review from Customer Support Dept
Over work good workers to the point they hate working there
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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