
Higher base to adjust for COL, stronger medical coverage as well as a stronger back office team that can help us fighting with United Healthcare
Unprofessional, uncoordinated, and very insufficient. Sales teams struggle to figure out anything on their own and do not work hard. We struggle to communicate with account managers and account managers are not held accountable to make their business better.
Out of touch with what offices look like, operate like or what businesses look like. Holding AMs accountable for their actions (Mostly lack of actions). Continuing to only reward AMs not pros. Ams needs to learn what Pros are being taught.
Hold account managers accountable. Make process more streamlined instead of just making everyone in the company "f*** around and find out". Create SOPS. Make sure leadership is READY TO SERVE. Make AMs make their req clean with all the info needed in Req Cat, AMS need to respect pros