Interactions Claimed Company
Interactions provides Intelligent Virtual Assistants that seamlessly combine artificial intelligence and human understanding to enable businesses and consumers to engage in productive conversations. With flexible products and solutions designed to meet the growing demand for unified, multichannel customer care, Interactions is delivering significant cost savings and unprecedented customer experience for some of the largest brands in the world.
Founded in 2004, Interactions is a remote first company allowing employees to work from anywhere in the US. read more
Loyalty; work horses; attitude; ability to work as a team; ability to offer support either with sharing work tasks or emotional support when a coworker needs to vent about a situation.
What is most positive about the culture and environment at your company?
Everyone - including cross departments - is helpful to each other and always welcomes questions with quick responses. There are close teams across the company where everyone supports each other.
Why do you feel undervalued and what would make you feel better about your compensation?
My responsibilities increased from the date of hire without compensation adjustment, and most employees have not received raises in two years. My home insurance premium just jumped 50% along with other costs of living.
What do you like best about the leadership team?
Open communication; proof they know when the company's direction needs to be tweaked and outlines the appropriate steps for them and the company to take. It appears they take calculated steps and not drive the 'ship' in a willy nilly fashion.
What makes you most happy at work?
Working with others....although that experience has changed a bit since Covid. We're all remote, so we don't enjoy the old camaraderie activities such as Friday night drinks, group lunches, 'water cooler chats' and so on. We make the best of it though!!!
Other Employee Reviews for Interactions
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