First Merchants Bank Opens in Fitzgerald Neighborhood!
First Merchants Claimed Company
For consumers and businesses and all customers, First Merchants Bank delivers uniquely attentive service across a broad range of financial services. As a community bank with a strong positive reputation, we approach all customer relationships with a genuine “helping you prosper” service approach. read more
The company is always improving but they still have their downfalls just like everywhere. My biggest struggle is the amount of work given to the branches which are already constantly busy with customers. It makes it hard to complete anything without feeling rushed
Briefly describe your overall experience at your company
The company genuinely wants to grow and succeed. They are consistently open to feedback from customers and employees, but they do not always follow up with things such as employees complaints and concerns.
What is most positive about the culture and environment at your company?
I feel as though the company does care about the employees and making sure we're heard.
What do you like best about the leadership team?
Leadership tries to keep things positive and encourage employees to grow and develop into well rounded employees
What are some of the best things about your team?
My team works extremely well together and generally we all are motivated to achieve the branch goals each quarter.
What do you like best about the leadership team?
They are open to listening to our feedback and trying to find the best way to implement our suggestions and address our concerns.
What are some of the best things about your team?
My team in general gets along very well. I feel like we are all willing to learn and grow and learn from one another.
What is most positive about the culture and environment at your company?
The company does want to succeed and help their clientele. They offer good products and offers and things that can genuinely help our customers.
What do you like best about the leadership team?
They seem to genuinely care about our opinions and feedback. They're open to improving and correcting any problems we may point out as Retail staff.
What's going wrong and how can it be improved?
Management is not held accountable for how they treat their staff. Mutiple branches have reported issues with their manager and nothing has been done to protect the employees.
What's going wrong and how can it be improved?
Although their are ways to anonymously submit things and it is in the handbook that their is 0 retaliation. It is still a constant fear that retaliation will be faced.
What are some of the best things about your team?
Our team works well as a whole, we have our flaws but every team does. We all are experienced with different things and are open to sharing our knowledge with one another.
Why do you feel undervalued and what would make you feel better about your compensation?
The benefits in Michigan cover very few doctors which makes it very hard to get medical care. The insurance also covers very little and between being paid just barely enough to get by with the cost of living, higher medical bills makes it very hard.
Why do you feel undervalued and what would make you feel better about your compensation?
The company currently hires new employees in at almost the same rate that I make and I have been with this company for 5 years and consistently make my goals. This is extremely disheartening and does not encourage me to continue to meet my goals
Why do you feel undervalued and what would make you feel better about your compensation?
The fact that the CRR's make the same hourly wage as SA's even though they have more responsibility and have more training they need to go through is absurd. Also the fact that CRR's help contribute to all aspects of the quarterly scorecard but only get paid for 2 goals of the scorecard is not ok.
Other Employee Reviews for First Merchants
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