First Merchants – since the original bank that I worked for before being purchased by FMB, the quality of customer service has greatly declined and the number of dissatisfied customer has greatly increased. My previous coworkers have mostly left FMB for better opportunities elsewhere. | Comparably

First Merchants – since the original bank that I worked for before being purchased by FMB, the quality of customer service has greatly declined and the number of dissatisfied customer has greatly increased. My previous coworkers have mostly left FMB for better opportunities elsewhere.

First Merchants Bank Opens in Fitzgerald Neighborhood!
First Merchants Claimed Company
For consumers and businesses and all customers, First Merchants Bank delivers uniquely attentive service across a broad range of financial services. As a community bank with a strong positive reputation, we approach all customer relationships with a genuine “helping you prosper” service approach. read more
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EMPLOYEE
PARTICIPANTS
1597
TOTAL
RATINGS
46339

since the original bank that I worked for before being purchased by FMB, the quality of customer service has greatly declined and the number of dissatisfied customer has greatly increased. My previous coworkers have mostly left FMB for better opportunities elsewhere.

What is the best part about your compensation package?

having insurance coverage for my spouse

What are some of the best things about your team?

They work hard to finish things on time.

What makes you most happy at work?

I enjoy interacting with my clients.

What is the best part about your compensation package?

insurance coverage for my spouse

What are some of the best things about your team?

always helpful and very friendly

What does the leadership team need to get better at?

communication and treating everyone equally

What does the leadership team need to get better at?

listening carefully and paying attention

What needs to change to make the company culture better?

equal treatment of all employees rather than blatant favoritism

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