First Merchants – day to day it is ok, but quite often the ball is dropped and then kicked down the block and it causes major issues for our customers | Comparably

First Merchants – day to day it is ok, but quite often the ball is dropped and then kicked down the block and it causes major issues for our customers

First Merchants Bank Opens in Fitzgerald Neighborhood!
First Merchants Claimed Company
For consumers and businesses and all customers, First Merchants Bank delivers uniquely attentive service across a broad range of financial services. As a community bank with a strong positive reputation, we approach all customer relationships with a genuine “helping you prosper” service approach. read more
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EMPLOYEE
PARTICIPANTS
1597
TOTAL
RATINGS
46339

day to day it is ok, but quite often the ball is dropped and then kicked down the block and it causes major issues for our customers

What are some of the best things about your team?

there is little to no bickering

Why do you feel undervalued and what would make you feel better about your compensation?

higher wage, better and cheaper insurance

What is most positive about the culture and environment at your company?

That it is not outside

What does the leadership team need to get better at?

getting the individual departments to work together more efficiently.

What are some of the best things about your team?

They have an understanding of how to connect with others.

What's going wrong and how can it be improved?

it is awful trying to get anything done around here.

What are some of the best things about your team?

We pitch in as a team and lift each other up during trying times

Why do you feel undervalued and what would make you feel better about your compensation?

pay is not matching inflation, high deductible healthcare is joke when this company is bragging about profits

What makes you most happy at work?

Change in work environment! I love traveling and getting to see all the faces that make this market successful.

What is most positive about the culture and environment at your company?

The attempt at inclusion. There is a lot of flag waving and grandstanding but I doubt there is actually any care behind the scenes

What's going wrong and how can it be improved?

we don't do much to help the poor stay in their accounts. Many people are one minor disaster away from financial ruin and we just apologize and charge off the account.

Why do you feel undervalued and what would make you feel better about your compensation?

Whenever a company decides to raise their starting pay, it makes more sense to then raise salaries of employees that same amount, especially for those with extensive tenure. Benefits are bare minimum at best.

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