First Merchants – Entry level credit is not the place to be. Things snowball and roll downhill to you and then it's your job to pick up the pieces. There's little to no respect and very limited accountability. | Comparably

First Merchants – Entry level credit is not the place to be. Things snowball and roll downhill to you and then it's your job to pick up the pieces. There's little to no respect and very limited accountability.

First Merchants Bank Opens in Fitzgerald Neighborhood!
First Merchants Claimed Company
For consumers and businesses and all customers, First Merchants Bank delivers uniquely attentive service across a broad range of financial services. As a community bank with a strong positive reputation, we approach all customer relationships with a genuine “helping you prosper” service approach. read more
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EMPLOYEE
PARTICIPANTS
1597
TOTAL
RATINGS
46339

Entry level credit is not the place to be. Things snowball and roll downhill to you and then it's your job to pick up the pieces. There's little to no respect and very limited accountability.

Why do you feel undervalued and what would make you feel better about your compensation?

the pay is below market

What needs to change to make the company culture better?

Sales needs to respect credit and not trample over them at every opportunity. Credit gets no respect. Sales gives us incomplete or nonexistent information coupled with borderline impossible deadlines, and we're left to figure it out so they can get their commission.

What do your coworkers need to improve and how could you work together better?

The relationship between sales (RMs) and credit is, frankly, pretty bad. RMs are often pushy and have unrealistic expectations (and especially unrealistic deadlines). They figured out if they say something is a rush that we'll do our best to prioritize it. So, now, everything is a "rush."

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