First Merchants – This company needs to get their technology together. It is an embarrassment in front of our clients what we have to go through to accomplish a simple task. Enough with all the paper documents that we have to print and sign each day. Trust your employees or simply don't hire them to begin with. | Comparably

First Merchants – This company needs to get their technology together. It is an embarrassment in front of our clients what we have to go through to accomplish a simple task. Enough with all the paper documents that we have to print and sign each day. Trust your employees or simply don't hire them to begin with.

First Merchants Bank Opens in Fitzgerald Neighborhood!
First Merchants Claimed Company
For consumers and businesses and all customers, First Merchants Bank delivers uniquely attentive service across a broad range of financial services. As a community bank with a strong positive reputation, we approach all customer relationships with a genuine “helping you prosper” service approach. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
1597
TOTAL
RATINGS
46339

This company needs to get their technology together. It is an embarrassment in front of our clients what we have to go through to accomplish a simple task. Enough with all the paper documents that we have to print and sign each day. Trust your employees or simply don't hire them to begin with.

What is most positive about the culture and environment at your company?

Community involvement and helping others in need.

What do your coworkers need to improve and how could you work together better?

Overworked and underpaid and high goals. This causes a toxic workplace with a lot of attitudes.

What does the leadership team need to get better at?

Being in touch with reality. More realistic sales goals. Better training for new employees. User intuitive systems. Less paper. Better health benefits. Better pay.

Why do you feel undervalued and what would make you feel better about your compensation?

I feel like I pay too much in health benefits and my pay is below the state average for the title that I carry.

What's going wrong and how can it be improved?

Archaic systems that make day to day tasks very difficult. Bad help desk support which seem to want to get you off the phone as soon as possible without caring about finishing what they started.

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