First Merchants – Working in a branch was awful because of the manager. Very challenging individual who seemed to get pass after pass on things she did. I was one of several emp who left the branch. I work in a dept where I now know what a team is like and I value my relationship with my managers and coworkers. | Comparably

First Merchants – Working in a branch was awful because of the manager. Very challenging individual who seemed to get pass after pass on things she did. I was one of several emp who left the branch. I work in a dept where I now know what a team is like and I value my relationship with my managers and coworkers.

First Merchants Bank Opens in Fitzgerald Neighborhood!
First Merchants Claimed Company
For consumers and businesses and all customers, First Merchants Bank delivers uniquely attentive service across a broad range of financial services. As a community bank with a strong positive reputation, we approach all customer relationships with a genuine “helping you prosper” service approach. read more
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EMPLOYEE
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Working in a branch was awful because of the manager. Very challenging individual who seemed to get pass after pass on things she did. I was one of several emp who left the branch. I work in a dept where I now know what a team is like and I value my relationship with my managers and coworkers.

Briefly describe your overall experience at your company

Now that I'm no longer in a banking center, I LOVE what I do. Banking centers needs serious help and training. The training for them is terrible and it causes people to leave or be let go. Now that I'm behind the scenes, I see the direction the company is going. I would love to continue to stay.

What do you like best about the leadership team?

Good at listening but they don't hear what we are saying

What is most positive about the culture and environment at your company?

My immediate boss, Shadana Poole and Nathan Coe. They are both amazing people.

What are some of the best things about your team?

We genuinely care for each other and each other's wellbeing. We support each other in every way.

What are some of the best things about your team?

They are honest and stand their ground. If they see something that isn't right, they will say something about it.

What makes you most happy at work?

I'm never without something to do. My boss listens and guides me. I am able to suggest changes and have them heard.

What makes you most happy at work?

Having managers that actually help me succeed rather than one I had previously who did everything to make me feel awful about myself and my job.

Why do you feel undervalued and what would make you feel better about your compensation?

There are many rate increases for people across the board. I feel that those of us who are in the middle seem to get nothing for an increase. I've been with the company 14 years and others who are just hiring in are paid almost as much as I am. I have excellent reviews but keep getting overlooked

Why do you feel undervalued and what would make you feel better about your compensation?

I am greatly undervalued by my company. Some of us are paid the same or barely higher than a CSR/SA that walks in off the street for a teller position, yet we are responsible for even more than a BCM. An honest pay increase worthy of the work we do, needs to be implemented. Pay us for ALL we do.

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