They encourage you to use your PTO time, however if you have not given enough notice it can impact your performance when it comes to meeting sales goal
What are some of the best things about your team?
Everyone works from home, our interaction is through slack and a zoom meeting once a week. When we do the zoom meeting they are all, engaging and fun
Why do you feel undervalued and what would make you feel better about your compensation?
the anti-team culture, it doesn't matter how many times you spoke to or helped a customer, only matters who logged it last. losing out on credit for the work impacts your compensation
What does the leadership team need to get better at?
building a team culture. we have teams and managers of those teams, but the structure encourages, and incentives team members to work against each other even if they are on the same team, rather then help each other to achieve the goal of supporting our customers
What's going wrong and how can it be improved?
create a way to encourage working together for the sale to the benefit of the customer and LegalZoom. Be more transparent of job function &responsibilities. E.G If its an inbound sales agent position don't require that agent to make a mandatory amount of outbounds unless made clear before hiring
Other Employee Reviews for LegalZoom
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