SPS Commerce – SPS is overall a good company. There are some growing pains with the changes that our teams are going through. The change from remote during the pandemic to coming back in has also been hard as some 'perks' of coming in the office are gone or not as good (parking, lunch, even the stocked fridges). | Comparably

SPS Commerce – SPS is overall a good company. There are some growing pains with the changes that our teams are going through. The change from remote during the pandemic to coming back in has also been hard as some 'perks' of coming in the office are gone or not as good (parking, lunch, even the stocked fridges).

SPS Commerce Claimed Company
#TeamSPS is addressing inventory and supply chain challenges for today’s retail businesses. read more
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EMPLOYEE
PARTICIPANTS
1509
TOTAL
RATINGS
43763

SPS is overall a good company. There are some growing pains with the changes that our teams are going through. The change from remote during the pandemic to coming back in has also been hard as some 'perks' of coming in the office are gone or not as good (parking, lunch, even the stocked fridges).

What is most positive about the culture and environment at your company?

Encourage growth and personal development

What is most positive about the culture and environment at your company?

I feel very empowered and supported when learning new things.

What makes you most happy at work?

Providing the best experience for our internal and external customers

Why do you feel undervalued and what would make you feel better about your compensation?

Proper compensation of the amount of work and hours done.

What do you like best about the leadership team?

They care about me as an employee and me as a person.

What do you like best about the leadership team?

They are accessible and transparent on what the vision of the company is.

What is most positive about the culture and environment at your company?

The support of my manager to learn and grow in my professional development

What do you like best about the leadership team?

They are open and honest about the goals and how we are planning to get there. They also take feedback

Why do you feel undervalued and what would make you feel better about your compensation?

The amount I work, both in hours, and volume of output is still not on par with what I would expect.

What do your coworkers need to improve and how could you work together better?

Everyone doing the duties and being held accountable to the proper metrics of their role. Currently I have to pick up the slack.

What's going wrong and how can it be improved?

Mid level management seems disconnected from the day to day of their reports, and is more focused on their own metrics than the longterm success of our customers.

What do your coworkers need to improve and how could you work together better?

We need accountability. There are a handful of people on the team that are lifting 70% of the weight. This is driving the handful of people to be tired, frustrated, and stressed.

What's going wrong and how can it be improved?

The work life balance of those that are knowledgeable and doing their jobs is very off kilter. Having to pick up and (re)do things that should be done by other teams or coworkers is the main deterrent.

Why do you feel undervalued and what would make you feel better about your compensation?

If I were paid a normal hourly rate or based on the work that I've done I would have made double my current salary last year, because I have a salary it doesn't matter how much I work I never make more.

Why do you feel undervalued and what would make you feel better about your compensation?

Value is a balance of work, responsibilities, and compensation. Either compensation needs to be in line with the work I do, or that amount of time and work that I do on a daily basis needs to be reduced to the comparable level.

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