100
NPS
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Quri
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About Quri's Brand
Quri is a retail intelligence company providing real-time visibility into the performance of products and promotions in retail stores. Among its major competitors, Quri is ranked in 1st place for NPS while HackerOne is 2nd, and UserTesting is 3rd.
Brand at a Glance
100%
Customer Loyalty
4.2/5
Product Quality
4.3/5
Pricing
5/5
Customer Service
Quri Ranking
- #1 / 4 of its competitors
Quri NPS
Quri's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Quri's customers would recommend using the product based on a scale of -100 to 100.
Quri Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Quri NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
May 2021 100 | May 2021 | 100 |
Aug 2022 100 | Aug 2022 | 100 |
How Other Brands Compare
Quri is ranked first for NPS among its competitors. HackerOne and UserTesting come in second and third, with TaskRabbit coming in at #4.
Quri |  UserTesting |  TaskRabbit |  HackerOne | |
| Global Ranking | #- | #607 | #655 | #- |
| NPS | 100 | 0 | -35 | 32 |
| Valuation Updated every 24 hours for public companies | - | $450.00M | - | $300.00M |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Quri NPS vs. Competitors
Compared to its competitors, Quri's NPS is rated right above HackerOne.
| COMPANY | NPS Score | |
|---|---|---|
| Quri | 100 |
| HackerOne | 32 |
| UserTesting | 0 |
 | ShopperTrak | 0 |
 | Field Agent | N/A |
 | Crossmark | -10 |
| TaskRabbit | -35 |
Quri Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Quri users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Quri Customer Loyalty vs. Competitors
Compared to its competitors, Quri's Customer Loyalty score is rated right above ShopperTrak.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Quri | 100% |
| ShopperTrak | 100% |
| Crossmark | 90% |
| HackerOne | 82% |
| UserTesting | 72% |
| TaskRabbit | 49% |
| Field Agent | N/A |
Unlock Quri Customer Loyalty vs. Competitors Data
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Quri Product Quality
4.2/5
Quri has an overall Product Quality score of 4.2 out of 5 stars rated by its users and customers.
Sign Up to unlock Quri's overall Product Quality score rated by its users and customers.
Quri Product Information
Quri’s product quality score is a 4.2 out of 5 as rated by its users and customers.
- Website
- http://www.quri.com
- Company Size
- 51-200 Employees
Industry
Tech
Mobile App
SaaS
Quri Product Quality vs. Competitors
Compared to its competitors, Quri's Product Quality score is rated right above HackerOne.
| COMPANY | Product Quality Score | |
|---|---|---|
| Quri | 4.2/5 |
| HackerOne | 4/5 |
| UserTesting | 3.8/5 |
| ShopperTrak | 3.7/5 |
| Crossmark | 3.2/5 |
| TaskRabbit | 2.6/5 |
| Field Agent | N/A |
Unlock Quri Product Quality vs. Competitors Data
VS
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Quri Pricing
Quri ROI & Value For Money
4.3/5
Quri has a value for money and ROI score of 4.3 out of 5 stars rated by its users and customers.
Sign Up to unlock Quri's overall ROI score rated by its users and customers.
Quri Pricing vs. Competitors
Compared to its competitors, Quri's ROI score is rated right above UserTesting.
| COMPANY | Pricing Score | |
|---|---|---|
| Quri | 4.3/5 |
| UserTesting | 3.7/5 |
| HackerOne | 3.3/5 |
| Crossmark | 3.3/5 |
| ShopperTrak | 2.5/5 |
| TaskRabbit | 2.5/5 |
| Field Agent | N/A |
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Quri Customer Satisfaction (CSAT)
Quri Customer Satisfaction (CSAT) Score
100 / 100
Quri has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quri Customer Satisfaction vs. Competitors
Compared to its competitors, Quri's Customer Satisfaction score is rated right above HackerOne.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Quri | 100% |
| HackerOne | 75% |
| UserTesting | 56% |
| ShopperTrak | 50% |
| Crossmark | 40% |
| TaskRabbit | 33% |
| Field Agent | 0% |
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Quri Customer Service
5/5
Quri has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Quri's overall Customer Service score rated by its users and customers.
About Quri's Customer Service
Address
340 Brannan St., San Francisco, CA United States of America
Website
http://www.quri.com
Phone Number
(888) 886-8423
Quri Customer Service vs. Competitors
Compared to its competitors, Quri's Customer Service score is rated right above UserTesting.
| COMPANY | Customer Service Score | |
|---|---|---|
| Quri | 5/5 |
| UserTesting | 3.8/5 |
| HackerOne | 3.7/5 |
| Crossmark | 3.3/5 |
| ShopperTrak | 2.5/5 |
| TaskRabbit | 2.5/5 |
| Field Agent | N/A |
Unlock Quri Customer Service vs. Competitors Data
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Quri as an Employer
3.4/5
Quri has a 3.4/5 stars for its overall company culture rated by their employees
bottom
25%
Consumer vs. Employees
Quri scored a 100 for Net Promoter Score and a 50 for Employee Net Promoter Score. NPS gauges how likely a customer of Quri would recommend the brand to a friend. ENPS measures how likely Quri employees would recommend working at Quri to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
50
eNPS Score
| 50% | Promoters |
|---|---|
| 50% | Passive |
| 0% | Detractors |
