0
NPS
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Atmel
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About Atmel's Brand
Among its major competitors, Atmel is ranked in 6th place for NPS while Surge is 1st, and Arm is 2nd.
Brand at a Glance
87%
Customer Loyalty
4.2/5
Product Quality
3.5/5
Pricing
3.7/5
Customer Service
Atmel Ranking
- #4 / 4 of its competitors
Atmel NPS
Atmel's Net Promoter Score (NPS) is a 0 with 40% Promoters, 20% Passives, and 40% Detractors. Net Promoter Score tracks whether Atmel's customers would recommend using the product based on a scale of -100 to 100.
Atmel Overall NPS
| 40% | Promoters |
|---|---|
| 20% | Passives |
| 40% | Detractors |
Atmel NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2021 100 | Jan 2021 | 100 |
Aug 2022 0 | Aug 2022 | 0 |
Feb 2023 0 | Feb 2023 | 0 |
Sep 2023 -25 | Sep 2023 | -25 |
Feb 2024 0 | Feb 2024 | 0 |
How Other Brands Compare
Atmel is ranked #4 for NPS among its competitors. Texas Instruments and Analog Devices come in first and second, with NXP Semiconductors coming in at third.
Atmel |  Texas Instruments |  NXP Semiconductors |  Analog Devices | |
| Global Ranking | #- | #326 | #565 | #- |
| NPS | 0 | 38 | 33 | 36 |
| Valuation Updated every 24 hours for public companies | - | $164.12B | $57.38B | $59.16B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Atmel NPS by Gender
Atmel's NPS was rated 0 by Male customers on Comparably.
Male
0
Atmel's NPS was rated by Male customers on Comparably.
33%
Promoters
34%
Passives
33%
Detractors
Female
N/A
Atmel's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Atmel NPS vs. Competitors
Compared to its competitors, Atmel's NPS is rated right above Microchip Technology, and is preceded by NXP Semiconductors.
| COMPANY | NPS Score | |
|---|---|---|
 | Surge | 100 |
 | Arm | 58 |
| Texas Instruments | 38 |
| Analog Devices | 36 |
| NXP Semiconductors | 33 |
| Atmel | 0 |
 | Microchip Technology | -7 |
 | Magneti Marelli | -33 |
Atmel Customer Loyalty
87%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
87% of Atmel users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Atmel Customer Loyalty Score by Gender
Atmel's Customer Loyalty score was rated 100 by Male customers on Comparably.
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Male
100%
Yes
Female
N/A
Yes
Atmel Customer Loyalty vs. Competitors
Compared to its competitors, Atmel's Customer Loyalty score is rated right above Arm, and is preceded by Analog Devices.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Magneti Marelli | 100% |
| Analog Devices | 90% |
| Atmel | 87% |
| Arm | 81% |
| Texas Instruments | 80% |
| NXP Semiconductors | 78% |
| Microchip Technology | 68% |
| Surge | N/A |
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Atmel Product Quality
4.2/5
Atmel has an overall Product Quality score of 4.2 out of 5 stars rated by its users and customers.
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Atmel Product Information
Atmel’s product quality score is a 4.2 out of 5 as rated by its users and customers.
- Website
- http://www.atmel.com
- Company Size
- 5,001-10,000 Employees
Quick Insights into Atmel Product Quality
Atmel's Product Quality score was rated highest by Male customers.
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Ranked Atmel Product Quality the Highest
Atmel Product Quality Score by Gender
Atmel's Product Quality score was rated 5 by Male customers on Comparably.
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Male
5/5
Female
N/A
Atmel Product Quality vs. Competitors
Compared to its competitors, Atmel's Product Quality score is rated right above Texas Instruments, and is preceded by Surge.
| COMPANY | Product Quality Score | |
|---|---|---|
| Surge | 5/5 |
| Atmel | 4.2/5 |
| Texas Instruments | 4.1/5 |
| Analog Devices | 4.1/5 |
| Arm | 4/5 |
| NXP Semiconductors | 3.7/5 |
| Magneti Marelli | 3.5/5 |
| Microchip Technology | 3.4/5 |
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Atmel Pricing
Atmel ROI & Value For Money
3.5/5
Atmel has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.
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Quick Insights into Atmel ROI
Atmel's ROI score was rated highest by Male customers.
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Ranked Atmel ROI the Highest
Atmel ROI Score by Gender
Atmel's ROI score was rated 3.5 by Male customers on Comparably.
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Male
3.5/5
Female
N/A
Atmel Pricing vs. Competitors
Compared to its competitors, Atmel's ROI score is rated right above Microchip Technology, and is preceded by Arm.
| COMPANY | Pricing Score | |
|---|---|---|
| Texas Instruments | 4.1/5 |
| Analog Devices | 4.1/5 |
| NXP Semiconductors | 3.9/5 |
| Arm | 3.8/5 |
| Atmel | 3.5/5 |
| Microchip Technology | 3.2/5 |
| Magneti Marelli | 3/5 |
| Surge | N/A |
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Atmel Customer Satisfaction (CSAT)
Atmel Customer Satisfaction (CSAT) Score
75 / 100
Atmel has an overall Customer Satisfaction score of 75 rated by its users and customers.
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Very Satisfied
75%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
25%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Atmel Customer Satisfaction vs. Competitors
Compared to its competitors, Atmel's Customer Satisfaction score is rated right above NXP Semiconductors, and is preceded by Texas Instruments.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Surge | 100% |
| Arm | 100% |
| Analog Devices | 78% |
| Texas Instruments | 76% |
| Atmel | 75% |
| NXP Semiconductors | 68% |
| Microchip Technology | 66% |
| Magneti Marelli | 0% |
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Atmel Customer Service
3.7/5
Atmel has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
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About Atmel's Customer Service
Address
1600 Technology Drive, 95110
Website
http://www.atmel.com
Phone Number
1-408-441-0311
Atmel's Social Links
Quick Insights into Atmel Customer Service
Atmel's Customer Service score was rated highest by Male customers.
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Ranked Atmel Customer Service the Highest
Atmel Customer Service Score by Gender
Atmel's Customer Service score was rated 3.6 by Male customers on Comparably.
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Male
3.6/5
Female
N/A
Atmel Customer Service vs. Competitors
Compared to its competitors, Atmel's Customer Service score is rated right above Microchip Technology, and is preceded by NXP Semiconductors.
| COMPANY | Customer Service Score | |
|---|---|---|
| Analog Devices | 4.2/5 |
| Arm | 4/5 |
| Texas Instruments | 4/5 |
| NXP Semiconductors | 3.8/5 |
| Atmel | 3.7/5 |
| Microchip Technology | 3.4/5 |
| Magneti Marelli | 3.2/5 |
| Surge | N/A |
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Atmel as an Employer
4.5/5
Atmel has a 4.5/5 stars for its overall company culture rated by their employees
bottom
40%
Consumer vs. Employees
Atmel scored a 0 for Net Promoter Score and a 60 for Employee Net Promoter Score. NPS gauges how likely a customer of Atmel would recommend the brand to a friend. ENPS measures how likely Atmel employees would recommend working at Atmel to a friend.
Net Promoter Score
0
NPS Score
| 40% | Promoters |
|---|---|
| 20% | Passive |
| 40% | Detractors |
Employee Net Promoter Score
60
eNPS Score
| 80% | Promoters |
|---|---|
| 0% | Passive |
| 20% | Detractors |
