Circle K NPS & Customer Reviews

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Circle K

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Circle K

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About Circle K's Brand

Circle K is part of Alimentation Couche-Tard, one of the world’s leading convenience and fuel retail businesses operating over 16,00 stores in 25 countries. Among its major competitors, Circle K is ranked in 5th place for NPS while QuikTrip is 1st, and Wawa, Inc. is 2nd. Overall, Circle K has a neutral social sentiment, when analyzing social media channels and online mentions.Their current market cap is $32.35B

Brand at a Glance

77%

Customer Loyalty

2.4/5

Product Quality

2.3/5

Pricing

2.3/5

Customer Service

Circle K CMO

Kevin Lewis

Circle K Ranking

^#3 / 4 of its competitors

Circle K NPS

Circle K's Net Promoter Score (NPS) is a -38 with 26% Promoters, 10% Passives, and 64% Detractors. Net Promoter Score tracks whether Circle K's customers would recommend using the product based on a scale of -100 to 100.

Circle K Overall NPS

-38

NPS

26%	Promoters
10%	Passives
64%	Detractors

Circle K NPS Trend

-100

-50

100

Summary	Date	Score
Jan 2025 -38	Jan 2025	-38
Feb 2025 -38	Feb 2025	-38
Mar 2025 -37	Mar 2025	-37
Apr 2025 -38	Apr 2025	-38
May 2025 -38	May 2025	-38
Jun 2025 -38	Jun 2025	-38
Jul 2025 -38	Jul 2025	-38
Aug 2025 -38	Aug 2025	-38
Oct 2025 -37	Oct 2025	-37
Nov 2025 -37	Nov 2025	-37
Dec 2025 -37	Dec 2025	-37
Jan 2026 -37	Jan 2026	-37

How Other Brands Compare

Circle K is ranked third for NPS among its competitors. Wawa, Inc. and 7-Eleven come in first and second, with Speedway coming in at #4. Among those competitors, it is the lowest valued company behind 7-Eleven.

	Circle K	7-Eleven	Speedway	Wawa, Inc.
Global Ranking	#-	#93	#438	#639
NPS	-38	5	-44	38
Social Sentiment Calculated by analyzing social media and other online mentions	Neutral	Neutral	Neutral	Neutral
Valuation Updated every 24 hours for public companies	$32.35B	$36.34B	$34.48B	-

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Circle K NPS by Gender

Female customers rated Circle K's NPS 7 points higher than Male customers.

Male

-51

Circle K's NPS was rated -51 by Male customers on Comparably.

21%

Promoters

Passives

72%

Detractors

Female

-44

Circle K's NPS was rated -44 by Female customers on Comparably.

24%

Promoters

Passives

68%

Detractors

Circle K NPS by Ethnicity

Circle K's NPS was rated the highest by Asian or Pacific Islander customers, and the lowest by Native American customers.

-100

-50

100

Summary	Ethnicity	Score
Caucasian -51	Caucasian	-51
Hispanic or Latino -28	Hispanic or Latino	-28
African American/Black -46	African American/Black	-46
Asian or Pacific Islander -14	Asian or Pacific Islander	-14
Native American -72	Native American	-72
Other -54	Other	-54

Circle K NPS by Age

Circle K's NPS was rated the highest by customers ages 18-25, and the lowest by customers ages 61-65.

100

Summary

Age

Promoters

Passives

Detractors

18-25

53%

12%

35%

26-30

36%

64%

31-35

36%

55%

36-40

16%

78%

41-45

25%

14%

61%

46-50

20%

14%

66%

51-55

16%

76%

56-60

14%

10%

76%

61-65

89%

66+

14%

83%

Circle K NPS by Usage

Circle K's NPS was rated the highest by customers who have used Circle K's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.

-100

-50

100

Summary	Usage	Score
Less than 1 Year -27	Less than 1 Year	-27
1 to 2 Years -17	1 to 2 Years	-17
2 to 5 Years -41	2 to 5 Years	-41
5 to 10 Years -39	5 to 10 Years	-39
Over 10 Years -63	Over 10 Years	-63

Circle K NPS vs. Competitors

Compared to its competitors, Circle K's NPS is rated right above Speedway, and is preceded by Caseys General Stores.

COMPANY		NPS Score
	QuikTrip	44
	Wawa, Inc.	38
	7-Eleven	5
	Caseys General Stores	-26
	Circle K	-38
	Speedway	-44

Circle K Customer Reviews

Out of the 97 Circle K customer reviews 40 were positive and 57 were constructive. Circle K customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.

All Reviews

Positive Reviews

Constructive Reviews

Circle K Customer Loyalty

77%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

77% of Circle K users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

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77%

23%

Circle K Customer Loyalty Score by Gender

Female customers rated Circle K's Customer Loyalty score 8% higher than Male customers.

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Male

77%

Yes

Female

85%

Yes

Circle K Customer Loyalty Score by Ethnicity

Circle K's Customer Loyalty score was rated the highest by Hispanic or Latino customers, and the lowest by Native American customers.

% who answered "Yes"

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out of 100

Caucasian

out of 100

Hispanic or Latino

out of 100

African American/Black

out of 100

Asian or Pacific Islander

out of 100

Native American

out of 100

Other

Circle K Customer Loyalty Score by Age

Circle K's Customer Loyalty score was rated the highest by customers ages 31-35, and the lowest by customers ages 26-30.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Circle K.

20%

40%

60%

80%

100%

Summary	Age	Score
18-25 82%	18-25	82%
26-30 70%	26-30	70%
31-35 90%	31-35	90%
36-40 82%	36-40	82%
41-45 79%	41-45	79%
46-50 84%	46-50	84%
51-55 73%	51-55	73%
56-60 80%	56-60	80%
61-65 78%	61-65	78%
66+ 87%	66+	87%

Circle K Customer Loyalty Score by Usage

Circle K's Customer Loyalty score was rated the highest by customers who have used Circle K's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	59%
1 to 2 Years	67%
2 to 5 Years	83%
5 to 10 Years	85%
Over 10 Years	84%

Circle K Customer Loyalty Score by Industry

Circle K's Customer Loyalty score was rated the highest by Computer Hardware industry customers, and the lowest by Legal industry customers.

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Tech	68%
Accounting	76%
Aerospace and Aviation	66%
Fashion and Beauty	70%
Architecture and Planning	78%
Arts and Entertainment	76%
Automotive and Transportation	76%
Banking and Financial Services	89%
Business and Consumer Services	87%
Chemicals	55%
Commercial Real Estate	82%
Computer Hardware	100%
Construction	90%
Consulting	78%
Consumer Goods	55%
Consumer Services	86%
Education	81%
Facilities Services	64%
Government and Public Policy	85%
Healthcare, Hospitals and Medicine	89%
Hospitality	90%
Individual and Family Services	100%
Insurance	100%
Legal	55%
Logistics and Supply Chain	100%
Manufacturing and Machinery	64%
Marketing, Advertising and Research	84%
Mechanical, Civil or Industrial Engineering	70%
Military and Defense	85%
Non-Profit	85%
Energy and Manufacturing	82%
Package, Freight Delivery or Containers	100%
Professional Services	100%
Real Estate	78%
Restaurants	70%
Retail	73%
Security and Investigations	100%
Telecommunications	78%
Transportation	85%
Utilities	100%
Warehousing	78%

Circle K Customer Loyalty vs. Competitors

Compared to its competitors, Circle K's Customer Loyalty score is rated right below 7-Eleven.

COMPANY		Customer Loyalty Score
	QuikTrip	88%
	Wawa, Inc.	86%
	Caseys General Stores	83%
	Speedway	80%
	7-Eleven	79%
	Circle K	77%

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Circle K Product Quality

2.4/5

Circle K has an overall Product Quality score of 2.4 out of 5 stars rated by its users and customers.

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Circle K Product Information

Circle K’s product quality score is a 2.4 out of 5 as rated by its users and customers. Reviewers from the Insurance industry rated Circle K's product the highest. Reviewers from the Commercial Real Estate industry rated Circle K the lowest at 2.8.

Website: http://www.circlek.com/

Company Size: 10,000+ Employees

Industry

Retail

Quick Insights into Circle K Product Quality

Circle K's Product Quality score was rated highest by customers from the Insurance industry, and rated lowest by customers from the Security and Investigations industry.

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Ranked Circle K Product Quality the Highest

Insurance	3.8
Asian or Pacific Islander	3.3
18-25	3.2

Ranked Circle K Product Quality the Lowest

Other	1.9
61-65	1.7
Security and Investigations	1.5

Circle K Product Quality Score by Gender

Female customers rated Circle K's Product Quality score 0.2 stars higher than Male customers.

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Male

2.1/5

Female

2.3/5

Circle K Product Quality Score by Ethnicity

Circle K's Product Quality score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.

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Summary	Ethnicity	Score
Caucasian 2.1	Caucasian	2.1
Hispanic or Latino 2.8	Hispanic or Latino	2.8
African American/Black 2.1	African American/Black	2.1
Asian or Pacific Islander 3.3	Asian or Pacific Islander	3.3
Native American 2.5	Native American	2.5
Other 1.9	Other	1.9

Circle K Product Quality Score by Age

Circle K's Product Quality score was rated the highest by customers ages 18-25, and the lowest by customers ages 61-65.

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Summary	Age	Score
18-25 3.2	18-25	3.2
26-30 2.3	26-30	2.3
31-35 3	31-35	3
36-40 2.1	36-40	2.1
41-45 2.2	41-45	2.2
46-50 2.5	46-50	2.5
51-55 1.9	51-55	1.9
56-60 2	56-60	2
61-65 1.7	61-65	1.7
66+ 1.8	66+	1.8

Circle K Product Quality Score by Usage

Circle K's Product Quality score was rated the highest by customers who have used Circle K's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year	2.3
1 to 2 Years	2.8
2 to 5 Years	2.4
5 to 10 Years	2.3
Over 10 Years	2

Circle K Product Quality Score by Industry

Circle K's Product Quality score was rated the highest by Insurance industry customers, and the lowest by Security and Investigations industry customers.

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Tech	2.6
Accounting	2.1
Aerospace and Aviation	1.9
Fashion and Beauty	2.3
Architecture and Planning	2.5
Arts and Entertainment	2.7
Automotive and Transportation	1.5
Banking and Financial Services	1.9
Business and Consumer Services	2.1
Chemicals	2.2
Commercial Real Estate	2.8
Computer Hardware	1.5
Construction	1.6
Consulting	2.4
Consumer Goods	2.3
Consumer Services	2.5
Education	3.1
Facilities Services	1.7
Government and Public Policy	1.6
Healthcare, Hospitals and Medicine	2.4
Hospitality	2.1
Individual and Family Services	2.5
Insurance	3.8
Legal	1.5
Logistics and Supply Chain	2.9
Manufacturing and Machinery	2.7
Marketing, Advertising and Research	2.9
Mechanical, Civil or Industrial Engineering	2.6
Military and Defense	2.7
Non-Profit	2.6
Energy and Manufacturing	1.5
Package, Freight Delivery or Containers	3.1
Professional Services	2.6
Real Estate	2.7
Restaurants	2
Retail	2.8
Security and Investigations	1.5
Telecommunications	2.5
Transportation	1.9
Utilities	2
Warehousing	3

Circle K Product Quality vs. Competitors

Compared to its competitors, Circle K's Product Quality score is rated right above Speedway, and is preceded by Caseys General Stores.

COMPANY		Product Quality Score
	QuikTrip	4/5
	Wawa, Inc.	3.9/5
	7-Eleven	3.5/5
	Caseys General Stores	2.7/5
	Circle K	2.4/5
	Speedway	2.2/5

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Circle K Pricing

Circle K ROI & Value For Money

2.3/5

Circle K has a value for money and ROI score of 2.3 out of 5 stars rated by its users and customers.

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Circle K Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Insurance industry. The users from the Computer Hardware industry think that they had the lowest ROI from Circle K.

Quick Insights into Circle K ROI

Circle K's ROI score was rated highest by customers from the Insurance industry, and rated lowest by customers from the Security and Investigations industry.

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Ranked Circle K ROI the Highest

Insurance	3.8
Asian or Pacific Islander	3.3
18-25	3.1

Ranked Circle K ROI the Lowest

Other	1.8
61-65	1.7
Security and Investigations	1.5

Circle K ROI Score by Gender

Female customers rated Circle K's ROI score 0.2 stars higher than Male customers.

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Male

2.1/5

Female

2.3/5

Circle K ROI Score by Ethnicity

Circle K's ROI score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.

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Summary	Ethnicity	Score
Caucasian 2.2	Caucasian	2.2
Hispanic or Latino 2.8	Hispanic or Latino	2.8
African American/Black 2.1	African American/Black	2.1
Asian or Pacific Islander 3.3	Asian or Pacific Islander	3.3
Native American 2.1	Native American	2.1
Other 1.8	Other	1.8

Circle K ROI Score by Age

Circle K's ROI score was rated the highest by customers ages 18-25, and the lowest by customers ages 61-65.

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Summary	Age	Score
18-25 3.1	18-25	3.1
26-30 2.4	26-30	2.4
31-35 2.8	31-35	2.8
36-40 1.9	36-40	1.9
41-45 2.4	41-45	2.4
46-50 2.3	46-50	2.3
51-55 2	51-55	2
56-60 1.8	56-60	1.8
61-65 1.7	61-65	1.7
66+ 2.1	66+	2.1

Circle K ROI Score by Usage

Circle K's ROI score was rated the highest by customers who have used Circle K's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year	2.4
1 to 2 Years	2.8
2 to 5 Years	2.3
5 to 10 Years	2.2
Over 10 Years	2

Circle K ROI Score by Industry

Circle K's ROI score was rated the highest by Insurance industry customers, and the lowest by Security and Investigations industry customers.

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Tech	2.5
Accounting	2.3
Aerospace and Aviation	1.7
Fashion and Beauty	2.1
Architecture and Planning	2.2
Arts and Entertainment	2.3
Automotive and Transportation	2
Banking and Financial Services	1.7
Business and Consumer Services	2.2
Chemicals	2.6
Commercial Real Estate	3.5
Computer Hardware	1.5
Construction	1.9
Consulting	2.5
Consumer Goods	2
Consumer Services	2.2
Education	3
Facilities Services	1.6
Government and Public Policy	2
Healthcare, Hospitals and Medicine	2.5
Hospitality	2.3
Individual and Family Services	1.5
Insurance	3.8
Legal	1.8
Logistics and Supply Chain	2.4
Manufacturing and Machinery	2
Marketing, Advertising and Research	2.9
Mechanical, Civil or Industrial Engineering	3.3
Military and Defense	2.3
Non-Profit	2.8
Energy and Manufacturing	1.5
Package, Freight Delivery or Containers	3.1
Professional Services	2.8
Real Estate	3
Restaurants	2.1
Retail	2.6
Security and Investigations	1.5
Telecommunications	2.2
Transportation	1.9
Utilities	2
Warehousing	3

Circle K Pricing vs. Competitors

Compared to its competitors, Circle K's ROI score is rated right above Speedway, and is preceded by Caseys General Stores.

COMPANY		Pricing Score
	QuikTrip	3.9/5
	Wawa, Inc.	3.8/5
	7-Eleven	3.2/5
	Caseys General Stores	2.6/5
	Circle K	2.3/5
	Speedway	2.3/5

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Circle K Customer Satisfaction (CSAT)

Circle K Customer Satisfaction (CSAT) Score

36 / 100

Circle K has an overall Customer Satisfaction score of 36 rated by its users and customers.

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Very Satisfied	23%
Satisfied	13%
Neither Satisfied nor Dissatisfied	8%
Dissatisfied	9%
Very Dissatisfied	47%

Very Satisfied

23%

Satisfied

13%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

47%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Circle K Customer Satisfaction

Circle K's Customer Satisfaction score was rated highest by customers ages 18-25, and rated lowest by customers from the Security and Investigations industry.

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Ranked Circle K Customer Satisfaction the Highest

18-25	61%
Logistics and Supply Chain	60%
Asian or Pacific Islander	52%

Ranked Circle K Customer Satisfaction the Lowest

Over 10 Years	21%
61-65	16%
Security and Investigations	0%

Circle K Customer Satisfaction Score by Gender

Female customers rated Circle K's Customer Satisfaction score 4 points higher than Male customers.

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29 / 100

Male

	Very Satisfied	17%
	Satisfied	12%
	Neither Satisfied nor Dissatisfied	7%
	Dissatisfied	10%
	Very Dissatisfied	54%

33 / 100

Female

	Very Satisfied	23%
	Satisfied	10%
	Neither Satisfied nor Dissatisfied	5%
	Dissatisfied	9%
	Very Dissatisfied	53%

Circle K Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

Circle K's Customer Satisfaction (CSAT) score was rated 30% according to Caucasian users and customers.

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30 / 100

Very Satisfied	18%
Satisfied	12%
Neither Satisfied nor Dissatisfied	5%
Dissatisfied	10%
Very Dissatisfied	55%

Very Satisfied

18%

Satisfied

12%

Neither Satisfied nor Dissatisfied

Dissatisfied

10%

Very Dissatisfied

55%

CSAT according to Hispanic or Latino

Circle K's Customer Satisfaction (CSAT) score was rated 40% according to Hispanic or Latino users and customers.

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40 / 100

Very Satisfied	26%
Satisfied	14%
Neither Satisfied nor Dissatisfied	11%
Dissatisfied	8%
Very Dissatisfied	41%

Very Satisfied

26%

Satisfied

14%

Neither Satisfied nor Dissatisfied

11%

Dissatisfied

Very Dissatisfied

41%

CSAT according to African American/Black

Circle K's Customer Satisfaction (CSAT) score was rated 27% according to African American/Black users and customers.

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27 / 100

Very Satisfied	23%
Satisfied	4%
Neither Satisfied nor Dissatisfied	8%
Dissatisfied	10%
Very Dissatisfied	55%

Very Satisfied

23%

Satisfied

Neither Satisfied nor Dissatisfied

Dissatisfied

10%

Very Dissatisfied

55%

CSAT according to Asian or Pacific Islander

Circle K's Customer Satisfaction (CSAT) score was rated 52% according to Asian or Pacific Islander users and customers.

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52 / 100

Very Satisfied	33%
Satisfied	19%
Neither Satisfied nor Dissatisfied	10%
Dissatisfied	0%
Very Dissatisfied	38%

Very Satisfied

33%

Satisfied

19%

Neither Satisfied nor Dissatisfied

10%

Dissatisfied

Very Dissatisfied

38%

CSAT according to Native American

Circle K's Customer Satisfaction (CSAT) score was rated 36% according to Native American users and customers.

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36 / 100

Very Satisfied	29%
Satisfied	7%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	21%
Very Dissatisfied	43%

Very Satisfied

29%

Satisfied

Neither Satisfied nor Dissatisfied

Dissatisfied

21%

Very Dissatisfied

43%

CSAT according to Other

Circle K's Customer Satisfaction (CSAT) score was rated 25% according to Other users and customers.

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25 / 100

Very Satisfied	14%
Satisfied	11%
Neither Satisfied nor Dissatisfied	6%
Dissatisfied	6%
Very Dissatisfied	63%

Very Satisfied

14%

Satisfied

11%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

63%

Circle K Customer Satisfaction Score by Age

Circle K's Customer Satisfaction score was rated the highest by customers ages 18-25, and the lowest by customers ages 61-65.

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100

Breakdown

Age

Score

18-25

61%

26-30

42%

31-35

45%

36-40

25%

41-45

40%

46-50

35%

51-55

23%

56-60

26%

61-65

16%

66+

20%

Circle K Customer Satisfaction Score by Usage

Circle K's Customer Satisfaction score was rated the highest by customers who have used Circle K's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year	40
1 to 2 Years	47
2 to 5 Years	38
5 to 10 Years	33
Over 10 Years	21

Circle K Customer Satisfaction Score by Industry

Circle K's Customer Satisfaction score was rated the highest by Logistics and Supply Chain industry customers, and the lowest by Security and Investigations industry customers.

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{
	"title": "Circle K Customer Satisfaction Score by Industry",
	"text": "Circle K's Customer Satisfaction score was rated the highest by Logistics and Supply Chain industry customers, and the lowest by Security and Investigations industry customers.",
	"bars": [
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			"label": "Tech",
			"groupId": 104,
			"score": 42,
			"stars": 0,
			"csatScore": 42,
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			"groupId": 496,
			"score": 20,
			"stars": 0,
			"csatScore": 20,
			"text": "Circle K's Customer Satisfaction score is  rated by Aerospace and Aviation customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 20
		},
		{
			"label": "Architecture and Planning",
			"groupId": 498,
			"score": 37,
			"stars": 0,
			"csatScore": 37,
			"text": "Circle K's Customer Satisfaction score is  rated by Architecture and Planning customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 37
		},
		{
			"label": "Arts and Entertainment",
			"groupId": 499,
			"score": 53,
			"stars": 0,
			"csatScore": 53,
			"text": "Circle K's Customer Satisfaction score is  rated by Arts and Entertainment customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 53
		},
		{
			"label": "Automotive and Transportation",
			"groupId": 500,
			"score": 23,
			"stars": 0,
			"csatScore": 23,
			"text": "Circle K's Customer Satisfaction score is  rated by Automotive and Transportation customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 23
		},
		{
			"label": "Banking and Financial Services",
			"groupId": 501,
			"score": 26,
			"stars": 0,
			"csatScore": 26,
			"text": "Circle K's Customer Satisfaction score is  rated by Banking and Financial Services customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 26
		},
		{
			"label": "Business and Consumer Services",
			"groupId": 504,
			"score": 22,
			"stars": 0,
			"csatScore": 22,
			"text": "Circle K's Customer Satisfaction score is  rated by Business and Consumer Services customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 22
		},
		{
			"label": "Chemicals",
			"groupId": 506,
			"score": 50,
			"stars": 0,
			"csatScore": 50,
			"text": "Circle K's Customer Satisfaction score is  rated by Chemicals customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 50
		},
		{
			"label": "Commercial Real Estate",
			"groupId": 508,
			"score": 50,
			"stars": 0,
			"csatScore": 50,
			"text": "Circle K's Customer Satisfaction score is  rated by Commercial Real Estate customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 50
		},
		{
			"label": "Construction",
			"groupId": 510,
			"score": 25,
			"stars": 0,
			"csatScore": 25,
			"text": "Circle K's Customer Satisfaction score is  rated by Construction customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 25
		},
		{
			"label": "Consulting",
			"groupId": 511,
			"score": 33,
			"stars": 0,
			"csatScore": 33,
			"text": "Circle K's Customer Satisfaction score is  rated by Consulting customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 33
		},
		{
			"label": "Consumer Goods",
			"groupId": 513,
			"score": 33,
			"stars": 0,
			"csatScore": 33,
			"text": "Circle K's Customer Satisfaction score is  rated by Consumer Goods customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 33
		},
		{
			"label": "Consumer Services",
			"groupId": 514,
			"score": 38,
			"stars": 0,
			"csatScore": 38,
			"text": "Circle K's Customer Satisfaction score is  rated by Consumer Services customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 38
		},
		{
			"label": "Education",
			"groupId": 515,
			"score": 53,
			"stars": 0,
			"csatScore": 53,
			"text": "Circle K's Customer Satisfaction score is  rated by Education customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 53
		},
		{
			"label": "Facilities Services",
			"groupId": 518,
			"score": 0,
			"stars": 0,
			"csatScore": 0,
			"text": "Circle K's Customer Satisfaction score is  rated by Facilities Services customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 0
		},
		{
			"label": "Government and Public Policy",
			"groupId": 521,
			"score": 0,
			"stars": 0,
			"csatScore": 0,
			"text": "Circle K's Customer Satisfaction score is  rated by Government and Public Policy customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 0
		},
		{
			"label": "Healthcare, Hospitals and Medicine",
			"groupId": 522,
			"score": 39,
			"stars": 0,
			"csatScore": 39,
			"text": "Circle K's Customer Satisfaction score is  rated by Healthcare, Hospitals and Medicine customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 39
		},
		{
			"label": "Hospitality",
			"groupId": 523,
			"score": 18,
			"stars": 0,
			"csatScore": 18,
			"text": "Circle K's Customer Satisfaction score is  rated by Hospitality customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 18
		},
		{
			"label": "Individual and Family Services",
			"groupId": 525,
			"score": 25,
			"stars": 0,
			"csatScore": 25,
			"text": "Circle K's Customer Satisfaction score is  rated by Individual and Family Services customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 25
		},
		{
			"label": "Insurance",
			"groupId": 526,
			"score": 50,
			"stars": 0,
			"csatScore": 50,
			"text": "Circle K's Customer Satisfaction score is  rated by Insurance customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 50
		},
		{
			"label": "Legal",
			"groupId": 529,
			"score": 10,
			"stars": 0,
			"csatScore": 10,
			"text": "Circle K's Customer Satisfaction score is  rated by Legal customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 10
		},
		{
			"label": "Logistics and Supply Chain",
			"groupId": 531,
			"score": 60,
			"stars": 0,
			"csatScore": 60,
			"text": "Circle K's Customer Satisfaction score is  rated by Logistics and Supply Chain customers on Comparably.",
			"scoreClassName": "max",
			"scoreLabel": 60
		},
		{
			"label": "Manufacturing and Machinery",
			"groupId": 533,
			"score": 50,
			"stars": 0,
			"csatScore": 50,
			"text": "Circle K's Customer Satisfaction score is  rated by Manufacturing and Machinery customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 50
		},
		{
			"label": "Marketing, Advertising and Research",
			"groupId": 535,
			"score": 28,
			"stars": 0,
			"csatScore": 28,
			"text": "Circle K's Customer Satisfaction score is  rated by Marketing, Advertising and Research customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 28
		},
		{
			"label": "Mechanical, Civil or Industrial Engineering",
			"groupId": 536,
			"score": 33,
			"stars": 0,
			"csatScore": 33,
			"text": "Circle K's Customer Satisfaction score is  rated by Mechanical, Civil or Industrial Engineering customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 33
		},
		{
			"label": "Military and Defense",
			"groupId": 538,
			"score": 33,
			"stars": 0,
			"csatScore": 33,
			"text": "Circle K's Customer Satisfaction score is  rated by Military and Defense customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 33
		},
		{
			"label": "Non-Profit",
			"groupId": 540,
			"score": 20,
			"stars": 0,
			"csatScore": 20,
			"text": "Circle K's Customer Satisfaction score is  rated by Non-Profit customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 20
		},
		{
			"label": "Energy and Manufacturing",
			"groupId": 541,
			"score": 25,
			"stars": 0,
			"csatScore": 25,
			"text": "Circle K's Customer Satisfaction score is  rated by Energy and Manufacturing customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 25
		},
		{
			"label": "Package, Freight Delivery or Containers",
			"groupId": 543,
			"score": 33,
			"stars": 0,
			"csatScore": 33,
			"text": "Circle K's Customer Satisfaction score is  rated by Package, Freight Delivery or Containers customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 33
		},
		{
			"label": "Professional Services",
			"groupId": 549,
			"score": 33,
			"stars": 0,
			"csatScore": 33,
			"text": "Circle K's Customer Satisfaction score is  rated by Professional Services customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 33
		},
		{
			"label": "Real Estate",
			"groupId": 554,
			"score": 50,
			"stars": 0,
			"csatScore": 50,
			"text": "Circle K's Customer Satisfaction score is  rated by Real Estate customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 50
		},
		{
			"label": "Restaurants",
			"groupId": 558,
			"score": 33,
			"stars": 0,
			"csatScore": 33,
			"text": "Circle K's Customer Satisfaction score is  rated by Restaurants customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 33
		},
		{
			"label": "Retail",
			"groupId": 559,
			"score": 53,
			"stars": 0,
			"csatScore": 53,
			"text": "Circle K's Customer Satisfaction score is  rated by Retail customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 53
		},
		{
			"label": "Security and Investigations",
			"groupId": 560,
			"score": 0,
			"stars": 0,
			"csatScore": 0,
			"text": "Circle K's Customer Satisfaction score is  rated by Security and Investigations customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 0
		},
		{
			"label": "Telecommunications",
			"groupId": 564,
			"score": 33,
			"stars": 0,
			"csatScore": 33,
			"text": "Circle K's Customer Satisfaction score is  rated by Telecommunications customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 33
		},
		{
			"label": "Transportation",
			"groupId": 567,
			"score": 36,
			"stars": 0,
			"csatScore": 36,
			"text": "Circle K's Customer Satisfaction score is  rated by Transportation customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 36
		},
		{
			"label": "Warehousing",
			"groupId": 570,
			"score": 33,
			"stars": 0,
			"csatScore": 33,
			"text": "Circle K's Customer Satisfaction score is  rated by Warehousing customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 33
		}
	]
}

Tech	42
Accounting	22
Aerospace and Aviation	20
Architecture and Planning	37
Arts and Entertainment	53
Automotive and Transportation	23
Banking and Financial Services	26
Business and Consumer Services	22
Chemicals	50
Commercial Real Estate	50
Construction	25
Consulting	33
Consumer Goods	33
Consumer Services	38
Education	53
Facilities Services	0
Government and Public Policy	0
Healthcare, Hospitals and Medicine	39
Hospitality	18
Individual and Family Services	25
Insurance	50
Legal	10
Logistics and Supply Chain	60
Manufacturing and Machinery	50
Marketing, Advertising and Research	28
Mechanical, Civil or Industrial Engineering	33
Military and Defense	33
Non-Profit	20
Energy and Manufacturing	25
Package, Freight Delivery or Containers	33
Professional Services	33
Real Estate	50
Restaurants	33
Retail	53
Security and Investigations	0
Telecommunications	33
Transportation	36
Warehousing	33

Circle K Customer Satisfaction vs. Competitors

Compared to its competitors, Circle K's Customer Satisfaction score is rated right above Speedway, and is preceded by Caseys General Stores.

COMPANY		Customer Satisfaction (CSAT) Score
	QuikTrip	80%
	Wawa, Inc.	75%
	7-Eleven	62%
	Caseys General Stores	41%
	Circle K	36%
	Speedway	30%

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Circle K Customer Service

2.3/5

Circle K has an overall Customer Service score of 2.3 out of 5 stars rated by its users and customers.

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About Circle K's Customer Service

Address

4204 Boul Industriel, Tempe, AZ H7L 0E3 Canada

Website

http://www.circlek.com/

Circle K's Social Links

Quick Insights into Circle K Customer Service

Circle K's Customer Service score was rated highest by customers from the Insurance industry, and rated lowest by customers from the Security and Investigations industry.

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Ranked Circle K Customer Service the Highest

Insurance	3.4
18-25	3.2
Hispanic or Latino	2.8

Ranked Circle K Customer Service the Lowest

Native American	1.6
61-65	1.5
Security and Investigations	1.5

Circle K Customer Service Score by Gender

Female customers rated Circle K's Customer Service score 0.2 stars higher than Male customers.

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Male

2/5

Female

2.2/5

Circle K Customer Service Score by Ethnicity

Circle K's Customer Service score was rated the highest by Hispanic or Latino customers, and the lowest by Native American customers.

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100

Summary	Ethnicity	Customer Service Score
Caucasian 2	Caucasian	2
Hispanic or Latino 2.8	Hispanic or Latino	2.8
African American/Black 2	African American/Black	2
Asian or Pacific Islander 2.7	Asian or Pacific Islander	2.7
Native American 1.6	Native American	1.6
Other 1.8	Other	1.8

Circle K Customer Service Score by Age

Circle K's Customer Service score was rated the highest by customers ages 18-25, and the lowest by customers ages 61-65.

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100

Summary	Age	Customer Service Score
18-25 3.2	18-25	3.2
26-30 2.3	26-30	2.3
31-35 2.6	31-35	2.6
36-40 2	36-40	2
41-45 2.3	41-45	2.3
46-50 2.2	46-50	2.2
51-55 1.8	51-55	1.8
56-60 1.7	56-60	1.7
61-65 1.5	61-65	1.5
66+ 1.7	66+	1.7

Circle K Customer Service Score by Usage

Circle K's Customer Service score was rated the highest by customers who have used Circle K's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year	2.5
1 to 2 Years	2.7
2 to 5 Years	2.2
5 to 10 Years	2.2
Over 10 Years	1.8

Circle K Customer Service Score by Industry

Circle K's Customer Service score was rated the highest by Insurance industry customers, and the lowest by Security and Investigations industry customers.

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Tech	2.6
Accounting	2
Aerospace and Aviation	1.5
Fashion and Beauty	1.8
Architecture and Planning	2.1
Arts and Entertainment	2.7
Automotive and Transportation	1.5
Banking and Financial Services	1.9
Business and Consumer Services	1.8
Chemicals	2.5
Commercial Real Estate	3.1
Computer Hardware	1.5
Construction	1.5
Consulting	2.5
Consumer Goods	2.2
Consumer Services	2.3
Education	3.3
Facilities Services	1.6
Government and Public Policy	1.5
Healthcare, Hospitals and Medicine	2.6
Hospitality	2.2
Individual and Family Services	2.2
Insurance	3.4
Legal	1.5
Logistics and Supply Chain	3
Manufacturing and Machinery	2.3
Marketing, Advertising and Research	2.6
Mechanical, Civil or Industrial Engineering	1.6
Military and Defense	1.7
Non-Profit	1.5
Energy and Manufacturing	1.5
Package, Freight Delivery or Containers	3.1
Professional Services	2
Real Estate	2.6
Restaurants	1.5
Retail	2.7
Security and Investigations	1.5
Telecommunications	2.4
Transportation	1.9
Utilities	1.6
Warehousing	3.2

Circle K Customer Service vs. Competitors

Compared to its competitors, Circle K's Customer Service score is rated right above Speedway, and is preceded by Caseys General Stores.

COMPANY		Customer Service Score
	QuikTrip	4/5
	Wawa, Inc.	3.9/5
	7-Eleven	3.3/5
	Caseys General Stores	2.5/5
	Circle K	2.3/5
	Speedway	2/5

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Circle K as an Employer

2.6/5

Circle K has a 2.6/5 stars for its overall company culture rated by their employees

bottom

20%

CEO of Circle K

Brian Hannasch

In the Bottom 20% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Circle K scored a -38 for Net Promoter Score and a -29 for Employee Net Promoter Score. NPS gauges how likely a customer of Circle K would recommend the brand to a friend. ENPS measures how likely Circle K employees would recommend working at Circle K to a friend.

Net Promoter Score

-38

NPS Score

26%	Promoters
10%	Passive
64%	Detractors

Employee Net Promoter Score

-29

eNPS Score

28%	Promoters
15%	Passive
57%	Detractors

Global Ranking Snapshot

RANK			INDUSTRY
1	Costco	W. Craig Jelinek	Retail
2	Peloton	Barry McCarthy	Health and Wellness
3	Chick-fil-A	Dan Cathy	Food and Beverages
4	Netflix	Ted Sarandos	Media and Entertainment
5	Apple	Timothy Cook	Tech
6	Nike	John Donahoe	Fashion and Beauty
7	Target	Brian Cornell	Retail