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Speedway is

Ranked

#74

Retail Brands

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Speedway

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Speedway

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Speedway is ranked #74 in Retail Brands

About Speedway's Brand

Gasoline and convenience store company Speedway’s brand is ranked #438 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Speedway. When compared to other organizations within the Retail industry, Speedway is ranked #74. Among its major competitors, Speedway is ranked in 3rd place for NPS while QuikTrip is 1st, and Circle K is 2nd. Overall, Speedway has a neutral social sentiment, when analyzing social media channels and online mentions.Their current valuation is $34.48B

Brand at a Glance

80%

Customer Loyalty

2.2/5

Product Quality

2.3/5

Pricing

2/5

Customer Service

Speedway Ranking

^#74 in Retail
^#3 / 4 of its competitors

Speedway NPS

Speedway's Net Promoter Score (NPS) is a -44 with 24% Promoters, 8% Passives, and 68% Detractors. Net Promoter Score tracks whether Speedway's customers would recommend using the product based on a scale of -100 to 100.

Speedway Overall NPS

-44

NPS

24%	Promoters
8%	Passives
68%	Detractors

Speedway NPS Trend

-100

-50

100

Summary	Date	Score
Jan 2025 -42	Jan 2025	-42
Feb 2025 -42	Feb 2025	-42
Apr 2025 -42	Apr 2025	-42
May 2025 -42	May 2025	-42
Jun 2025 -42	Jun 2025	-42
Jul 2025 -44	Jul 2025	-44
Aug 2025 -44	Aug 2025	-44
Sep 2025 -44	Sep 2025	-44
Oct 2025 -44	Oct 2025	-44
Nov 2025 -44	Nov 2025	-44
Dec 2025 -44	Dec 2025	-44
Jan 2026 -44	Jan 2026	-44

How Other Brands Compare

Speedway is ranked third for NPS among its competitors. QuikTrip and Circle K come in first and second, with CST Brands coming in at #4. Among those competitors, it is the most valued company.

	Speedway	QuikTrip	Circle K	CST Brands
Global Ranking	#438	#883	#-	#-
NPS	-44	44	-38	-
Social Sentiment Calculated by analyzing social media and other online mentions	Neutral	Neutral	Neutral	-
Valuation Updated every 24 hours for public companies	$34.48B	$99.17M	$32.35B	-

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Speedway NPS by Gender

Female customers rated Speedway's NPS 7 points higher than Male customers.

Male

-60

Speedway's NPS was rated -60 by Male customers on Comparably.

15%

Promoters

10%

Passives

75%

Detractors

Female

-53

Speedway's NPS was rated -53 by Female customers on Comparably.

22%

Promoters

Passives

75%

Detractors

Speedway NPS by Ethnicity

Speedway's NPS was rated the highest by Hispanic or Latino customers, and the lowest by Other customers.

-100

-50

100

Summary	Ethnicity	Score
Caucasian -52	Caucasian	-52
Hispanic or Latino -12	Hispanic or Latino	-12
African American/Black -65	African American/Black	-65
Native American -55	Native American	-55
Other -86	Other	-86

Speedway NPS by Age

Speedway's NPS was rated the highest by customers ages 36-40, and the lowest by customers ages 31-35.

100

Summary

Age

Promoters

Passives

Detractors

18-25

27%

17%

56%

26-30

25%

75%

31-35

12%

88%

36-40

38%

59%

41-45

18%

73%

46-50

13%

82%

51-55

17%

79%

56-60

18%

78%

61-65

19%

81%

66+

11%

12%

77%

Speedway NPS by Usage

Speedway's NPS was rated the highest by customers who have used Speedway's products/services for Less than 1 Year, and the lowest by customers with 5 to 10 Years of usage.

-100

-50

100

Summary	Usage	Score
Less than 1 Year -40	Less than 1 Year	-40
1 to 2 Years -50	1 to 2 Years	-50
2 to 5 Years -66	2 to 5 Years	-66
5 to 10 Years -68	5 to 10 Years	-68
Over 10 Years -51	Over 10 Years	-51

Speedway NPS vs. Competitors

Compared to its competitors, Speedway's NPS is rated right below Circle K.

COMPANY		NPS Score
	QuikTrip	44
	CST Brands	N/A
	Circle K	-38
	Speedway	-44

Speedway NPS vs Companies in Retail

In the Retail industry, Speedway's NPS is rated right below Chipotle.

COMPANY		NPS Score
	REI	53
	Costco	50
	Amazon	49
	Trader Joe's	46
	American Eagle Outfitters	44
	Bath & Body Works	38
	Target	36
	Chipotle	16
	Speedway	-44

Speedway Customer Reviews

Out of the 47 Speedway customer reviews 16 were positive and 31 were constructive. Speedway customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.

All Reviews

Positive Reviews

Constructive Reviews

Speedway Customer Loyalty

80%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

80% of Speedway users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

80%

20%

Speedway Customer Loyalty Score by Gender

Speedway's Customer Loyalty score was rated 82 by both Female and Male customers on Comparably.

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Male

82%

Yes

Female

82%

Yes

Speedway Customer Loyalty Score by Ethnicity

Speedway's Customer Loyalty score was rated the highest by Native American customers, and the lowest by Other customers.

% who answered "Yes"

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out of 100

Caucasian

out of 100

Hispanic or Latino

out of 100

African American/Black

100

out of 100

Native American

out of 100

Other

Speedway Customer Loyalty Score by Age

Speedway's Customer Loyalty score was rated the highest by customers ages 26-30, and the lowest by customers ages 18-25.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Speedway.

20%

40%

60%

80%

100%

Summary	Age	Score
18-25 75%	18-25	75%
26-30 89%	26-30	89%
31-35 79%	31-35	79%
36-40 88%	36-40	88%
41-45 80%	41-45	80%
46-50 84%	46-50	84%
51-55 84%	51-55	84%
56-60 80%	56-60	80%
61-65 86%	61-65	86%
66+ 76%	66+	76%

Speedway Customer Loyalty Score by Usage

Speedway's Customer Loyalty score was rated the highest by customers who have used Speedway's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	64%
1 to 2 Years	78%
2 to 5 Years	77%
5 to 10 Years	85%
Over 10 Years	86%

Speedway Customer Loyalty Score by Industry

Speedway's Customer Loyalty score was rated the highest by Automotive and Transportation industry customers, and the lowest by Accounting industry customers.

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Tech	68%
Accounting	49%
Aerospace and Aviation	70%
Automotive and Transportation	100%
Banking and Financial Services	55%
Beverage, Wine and Spirits	78%
Business and Consumer Services	86%
Construction	91%
Consumer Services	91%
Education	89%
Environmental Services	100%
Healthcare, Hospitals and Medicine	76%
Hospitality	90%
Insurance	70%
Legal	87%
Manufacturing and Machinery	78%
Professional Services	100%
Retail	94%
Transportation	100%

Speedway Customer Loyalty vs. Competitors

Compared to its competitors, Speedway's Customer Loyalty score is rated right above Circle K, and is preceded by QuikTrip.

COMPANY		Customer Loyalty Score
	QuikTrip	88%
	Speedway	80%
	Circle K	77%
	CST Brands	N/A

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Customer Loyalty for Other Retail Brands

In the Retail industry, Speedway's Customer Loyalty score is rated right above Chipotle, and is preceded by Target.

COMPANY		Customer Loyalty Score
	Costco	89%
	Amazon	89%
	REI	87%
	American Eagle Outfitters	87%
	Bath & Body Works	87%
	Trader Joe's	86%
	Target	82%
	Speedway	80%
	Chipotle	76%

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Speedway Product Quality

2.2/5

Speedway has an overall Product Quality score of 2.2 out of 5 stars rated by its users and customers.

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Speedway Product Information

Speedway’s product quality score is a 2.2 out of 5 as rated by its users and customers. Reviewers from the Insurance industry rated Speedway's product the highest. Reviewers from the Beverage, Wine and Spirits industry rated Speedway the lowest at 2.1.

Website: http://www.speedway.com

Company Size: 10,000+ Employees

Industry

Retail

Quick Insights into Speedway Product Quality

Speedway's Product Quality score was rated highest by customers from the Insurance industry, and rated lowest by customers from the Transportation industry.

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Ranked Speedway Product Quality the Highest

Insurance	3.1
18-25	2.8
Hispanic or Latino	2.8

Ranked Speedway Product Quality the Lowest

46-50	1.5
Other	1.5
Transportation	1.5

Speedway Product Quality Score by Gender

Male customers rated Speedway's Product Quality score 0.2 stars higher than Female customers.

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Male

2.1/5

Female

1.9/5

Speedway Product Quality Score by Ethnicity

Speedway's Product Quality score was rated the highest by Hispanic or Latino customers, and the lowest by Other customers.

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Summary	Ethnicity	Score
Caucasian 2.1	Caucasian	2.1
Hispanic or Latino 2.8	Hispanic or Latino	2.8
African American/Black 1.8	African American/Black	1.8
Native American 1.7	Native American	1.7
Other 1.5	Other	1.5

Speedway Product Quality Score by Age

Speedway's Product Quality score was rated the highest by customers ages 18-25, and the lowest by customers ages 46-50.

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Summary	Age	Score
18-25 2.8	18-25	2.8
26-30 1.7	26-30	1.7
31-35 1.9	31-35	1.9
36-40 2.4	36-40	2.4
41-45 1.5	41-45	1.5
46-50 1.5	46-50	1.5
51-55 1.7	51-55	1.7
56-60 2.2	56-60	2.2
61-65 1.9	61-65	1.9
66+ 1.8	66+	1.8

Speedway Product Quality Score by Usage

Speedway's Product Quality score was rated the highest by customers who have used Speedway's products/services for 1 to 2 Years, and the lowest by customers with 5 to 10 Years of usage.

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Less than 1 Year	2
1 to 2 Years	2.3
2 to 5 Years	2.1
5 to 10 Years	1.8
Over 10 Years	1.9

Speedway Product Quality Score by Industry

Speedway's Product Quality score was rated the highest by Insurance industry customers, and the lowest by Transportation industry customers.

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Tech	1.6
Accounting	1.5
Aerospace and Aviation	1.6
Automotive and Transportation	1.8
Banking and Financial Services	1.5
Beverage, Wine and Spirits	2.1
Business and Consumer Services	2.4
Construction	1.5
Consumer Services	1.5
Education	2.5
Environmental Services	2.6
Healthcare, Hospitals and Medicine	2
Hospitality	2.6
Insurance	3.1
Legal	1.5
Manufacturing and Machinery	2.1
Professional Services	2.3
Retail	2.4
Transportation	1.5

Speedway Product Quality vs. Competitors

Compared to its competitors, Speedway's Product Quality score is rated right above CST Brands, and is preceded by Circle K.

COMPANY		Product Quality Score
	QuikTrip	4/5
	Circle K	2.4/5
	Speedway	2.2/5
	CST Brands	N/A

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Product Quality for Other Retail Brands

In the Retail industry, Speedway's Product Quality score is rated right below Chipotle.

COMPANY		Product Quality Score
	REI	4.3/5
	Costco	4.3/5
	Amazon	4.2/5
	Trader Joe's	4.2/5
	American Eagle Outfitters	4.2/5
	Bath & Body Works	4.1/5
	Target	4.1/5
	Chipotle	3.8/5
	Speedway	2.2/5

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Speedway Pricing

Speedway ROI & Value For Money

2.3/5

Speedway has a value for money and ROI score of 2.3 out of 5 stars rated by its users and customers.

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Speedway Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Hospitality industry. The users from the Accounting industry think that they had the lowest ROI from Speedway.

Quick Insights into Speedway ROI

Speedway's ROI score was rated highest by customers from the Hospitality industry, and rated lowest by customers from the Transportation industry.

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Ranked Speedway ROI the Highest

Hospitality	3.3
Hispanic or Latino	3
1 to 2 Years	2.6

Ranked Speedway ROI the Lowest

51-55	1.8
Other	1.6
Transportation	1.5

Speedway ROI Score by Gender

Male customers rated Speedway's ROI score 0.2 stars higher than Female customers.

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Male

2.2/5

Female

2/5

Speedway ROI Score by Ethnicity

Speedway's ROI score was rated the highest by Hispanic or Latino customers, and the lowest by Other customers.

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Summary	Ethnicity	Score
Caucasian 2.2	Caucasian	2.2
Hispanic or Latino 3	Hispanic or Latino	3
African American/Black 2	African American/Black	2
Native American 2.4	Native American	2.4
Other 1.6	Other	1.6

Speedway ROI Score by Age

Speedway's ROI score was rated the highest by customers ages 18-25, and the lowest by customers ages 51-55.

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Summary	Age	Score
18-25 2.5	18-25	2.5
26-30 2	26-30	2
31-35 2	31-35	2
36-40 2.5	36-40	2.5
41-45 2.2	41-45	2.2
46-50 1.8	46-50	1.8
51-55 1.8	51-55	1.8
56-60 1.9	56-60	1.9
61-65 2.3	61-65	2.3
66+ 2.2	66+	2.2

Speedway ROI Score by Usage

Speedway's ROI score was rated the highest by customers who have used Speedway's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	2
1 to 2 Years	2.6
2 to 5 Years	2.1
5 to 10 Years	2.1
Over 10 Years	2.1

Speedway ROI Score by Industry

Speedway's ROI score was rated the highest by Hospitality industry customers, and the lowest by Transportation industry customers.

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Tech	1.9
Accounting	1.5
Aerospace and Aviation	1.5
Automotive and Transportation	1.5
Banking and Financial Services	1.5
Beverage, Wine and Spirits	2.2
Business and Consumer Services	2.6
Construction	1.5
Consumer Services	1.5
Education	3.1
Environmental Services	2.8
Healthcare, Hospitals and Medicine	2.2
Hospitality	3.3
Insurance	2.5
Legal	1.5
Manufacturing and Machinery	1.6
Professional Services	3.3
Retail	2.2
Transportation	1.5

Speedway Pricing vs. Competitors

Compared to its competitors, Speedway's ROI score is rated right above CST Brands, and is preceded by Circle K.

COMPANY		Pricing Score
	QuikTrip	3.9/5
	Circle K	2.3/5
	Speedway	2.3/5
	CST Brands	N/A

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ROI for Other Retail Brands

In the Retail industry, Speedway's ROI score is rated right below Chipotle.

COMPANY		Pricing Score
	Costco	4.1/5
	Amazon	4.1/5
	REI	4.1/5
	Trader Joe's	4/5
	Target	3.9/5
	American Eagle Outfitters	3.8/5
	Bath & Body Works	3.8/5
	Chipotle	3.5/5
	Speedway	2.3/5

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Speedway Customer Satisfaction (CSAT)

Speedway Customer Satisfaction (CSAT) Score

30 / 100

Speedway has an overall Customer Satisfaction score of 30 rated by its users and customers.

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Very Satisfied	18%
Satisfied	12%
Neither Satisfied nor Dissatisfied	7%
Dissatisfied	12%
Very Dissatisfied	51%

Very Satisfied

18%

Satisfied

12%

Neither Satisfied nor Dissatisfied

Dissatisfied

12%

Very Dissatisfied

51%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Speedway Customer Satisfaction

Speedway's Customer Satisfaction score was rated highest by Hispanic or Latino customers, and rated lowest by customers from the Transportation industry.

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Ranked Speedway Customer Satisfaction the Highest

Hispanic or Latino	55%
18-25	47%
Retail	40%

Ranked Speedway Customer Satisfaction the Lowest

31-35	12%
Other	7%
Transportation	0%

Speedway Customer Satisfaction Score by Gender

Male customers rated Speedway's Customer Satisfaction score 4 points higher than Female customers.

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25 / 100

Male

	Very Satisfied	13%
	Satisfied	12%
	Neither Satisfied nor Dissatisfied	6%
	Dissatisfied	16%
	Very Dissatisfied	53%

21 / 100

Female

	Very Satisfied	15%
	Satisfied	6%
	Neither Satisfied nor Dissatisfied	7%
	Dissatisfied	13%
	Very Dissatisfied	59%

Speedway Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

Speedway's Customer Satisfaction (CSAT) score was rated 26% according to Caucasian users and customers.

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26 / 100

Very Satisfied	15%
Satisfied	11%
Neither Satisfied nor Dissatisfied	4%
Dissatisfied	14%
Very Dissatisfied	56%

Very Satisfied

15%

Satisfied

11%

Neither Satisfied nor Dissatisfied

Dissatisfied

14%

Very Dissatisfied

56%

CSAT according to Hispanic or Latino

Speedway's Customer Satisfaction (CSAT) score was rated 55% according to Hispanic or Latino users and customers.

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55 / 100

Very Satisfied	44%
Satisfied	11%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	45%

Very Satisfied

44%

Satisfied

11%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

45%

CSAT according to African American/Black

Speedway's Customer Satisfaction (CSAT) score was rated 18% according to African American/Black users and customers.

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18 / 100

Very Satisfied	11%
Satisfied	7%
Neither Satisfied nor Dissatisfied	14%
Dissatisfied	11%
Very Dissatisfied	57%

Very Satisfied

11%

Satisfied

Neither Satisfied nor Dissatisfied

14%

Dissatisfied

11%

Very Dissatisfied

57%

CSAT according to Native American

Speedway's Customer Satisfaction (CSAT) score was rated 18% according to Native American users and customers.

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18 / 100

Very Satisfied	9%
Satisfied	9%
Neither Satisfied nor Dissatisfied	9%
Dissatisfied	27%
Very Dissatisfied	46%

Very Satisfied

Satisfied

Neither Satisfied nor Dissatisfied

Dissatisfied

27%

Very Dissatisfied

46%

CSAT according to Other

Speedway's Customer Satisfaction (CSAT) score was rated 7% according to Other users and customers.

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7 / 100

Very Satisfied	7%
Satisfied	0%
Neither Satisfied nor Dissatisfied	10%
Dissatisfied	21%
Very Dissatisfied	62%

Very Satisfied

Satisfied

Neither Satisfied nor Dissatisfied

10%

Dissatisfied

21%

Very Dissatisfied

62%

Speedway Customer Satisfaction Score by Age

Speedway's Customer Satisfaction score was rated the highest by customers ages 18-25, and the lowest by customers ages 31-35.

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100

Breakdown

Age

Score

18-25

47%

26-30

25%

31-35

12%

36-40

41%

41-45

27%

46-50

14%

51-55

17%

56-60

21%

61-65

16%

66+

23%

Speedway Customer Satisfaction Score by Usage

Speedway's Customer Satisfaction score was rated the highest by customers who have used Speedway's products/services for 1 to 2 Years, and the lowest by customers with 5 to 10 Years of usage.

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Less than 1 Year	33
1 to 2 Years	33
2 to 5 Years	25
5 to 10 Years	16
Over 10 Years	23

Speedway Customer Satisfaction Score by Industry

Speedway's Customer Satisfaction score was rated the highest by Retail industry customers, and the lowest by Transportation industry customers.

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{
	"title": "Speedway Customer Satisfaction Score by Industry",
	"text": "Speedway's Customer Satisfaction score was rated the highest by Retail industry customers, and the lowest by Transportation industry customers.",
	"bars": [
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			"label": "Tech",
			"groupId": 104,
			"score": 25,
			"stars": 0,
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			"label": "Banking and Financial Services",
			"groupId": 501,
			"score": 0,
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			"scoreClassName": "",
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			"label": "Beverage, Wine and Spirits",
			"groupId": 502,
			"score": 0,
			"stars": 0,
			"csatScore": 0,
			"text": "Speedway's Customer Satisfaction score is  rated by Beverage, Wine and Spirits customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 0
		},
		{
			"label": "Business and Consumer Services",
			"groupId": 504,
			"score": 23,
			"stars": 0,
			"csatScore": 23,
			"text": "Speedway's Customer Satisfaction score is  rated by Business and Consumer Services customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 23
		},
		{
			"label": "Construction",
			"groupId": 510,
			"score": 11,
			"stars": 0,
			"csatScore": 11,
			"text": "Speedway's Customer Satisfaction score is  rated by Construction customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 11
		},
		{
			"label": "Consumer Services",
			"groupId": 514,
			"score": 12,
			"stars": 0,
			"csatScore": 12,
			"text": "Speedway's Customer Satisfaction score is  rated by Consumer Services customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 12
		},
		{
			"label": "Education",
			"groupId": 515,
			"score": 37,
			"stars": 0,
			"csatScore": 37,
			"text": "Speedway's Customer Satisfaction score is  rated by Education customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 37
		},
		{
			"label": "Healthcare, Hospitals and Medicine",
			"groupId": 522,
			"score": 11,
			"stars": 0,
			"csatScore": 11,
			"text": "Speedway's Customer Satisfaction score is  rated by Healthcare, Hospitals and Medicine customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 11
		},
		{
			"label": "Hospitality",
			"groupId": 523,
			"score": 25,
			"stars": 0,
			"csatScore": 25,
			"text": "Speedway's Customer Satisfaction score is  rated by Hospitality customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 25
		},
		{
			"label": "Insurance",
			"groupId": 526,
			"score": 33,
			"stars": 0,
			"csatScore": 33,
			"text": "Speedway's Customer Satisfaction score is  rated by Insurance customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 33
		},
		{
			"label": "Legal",
			"groupId": 529,
			"score": 0,
			"stars": 0,
			"csatScore": 0,
			"text": "Speedway's Customer Satisfaction score is  rated by Legal customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 0
		},
		{
			"label": "Manufacturing and Machinery",
			"groupId": 533,
			"score": 25,
			"stars": 0,
			"csatScore": 25,
			"text": "Speedway's Customer Satisfaction score is  rated by Manufacturing and Machinery customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 25
		},
		{
			"label": "Professional Services",
			"groupId": 549,
			"score": 33,
			"stars": 0,
			"csatScore": 33,
			"text": "Speedway's Customer Satisfaction score is  rated by Professional Services customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 33
		},
		{
			"label": "Retail",
			"groupId": 559,
			"score": 40,
			"stars": 0,
			"csatScore": 40,
			"text": "Speedway's Customer Satisfaction score is  rated by Retail customers on Comparably.",
			"scoreClassName": "max",
			"scoreLabel": 40
		},
		{
			"label": "Transportation",
			"groupId": 567,
			"score": 0,
			"stars": 0,
			"csatScore": 0,
			"text": "Speedway's Customer Satisfaction score is  rated by Transportation customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 0
		}
	]
}

Tech	25
Accounting	14
Aerospace and Aviation	33
Automotive and Transportation	0
Banking and Financial Services	0
Beverage, Wine and Spirits	0
Business and Consumer Services	23
Construction	11
Consumer Services	12
Education	37
Healthcare, Hospitals and Medicine	11
Hospitality	25
Insurance	33
Legal	0
Manufacturing and Machinery	25
Professional Services	33
Retail	40
Transportation	0

Speedway Customer Satisfaction vs. Competitors

Compared to its competitors, Speedway's Customer Satisfaction score is rated right above CST Brands, and is preceded by Circle K.

COMPANY		Customer Satisfaction (CSAT) Score
	QuikTrip	80%
	Circle K	36%
	Speedway	30%
	CST Brands	0%

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Customer Satisfaction for Other Retail Brands

In the Retail industry, Speedway's Customer Satisfaction score is rated right below Chipotle.

COMPANY		Customer Satisfaction (CSAT) Score
	REI	85%
	Costco	84%
	Amazon	84%
	American Eagle Outfitters	82%
	Bath & Body Works	81%
	Target	79%
	Trader Joe's	79%
	Chipotle	62%
	Speedway	30%

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Speedway Customer Service

2/5

Speedway has an overall Customer Service score of 2 out of 5 stars rated by its users and customers.

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About Speedway's Customer Service

Address

500 Speedway Drive, Enon, OH 45323

Website

http://www.speedway.com

Phone Number

1-937-864-3001

Speedway's Social Links

Quick Insights into Speedway Customer Service

Speedway's Customer Service score was rated highest by customers from the Hospitality industry, and rated lowest by customers from the Transportation industry.

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Ranked Speedway Customer Service the Highest

Hospitality	2.8
Hispanic or Latino	2.6
18-25	2.5

Ranked Speedway Customer Service the Lowest

51-55	1.5
Other	1.5
Transportation	1.5

Speedway Customer Service Score by Gender

Male customers rated Speedway's Customer Service score 0.2 stars higher than Female customers.

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Male

1.9/5

Female

1.7/5

Speedway Customer Service Score by Ethnicity

Speedway's Customer Service score was rated the highest by Hispanic or Latino customers, and the lowest by Other customers.

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100

Summary	Ethnicity	Customer Service Score
Caucasian 2	Caucasian	2
Hispanic or Latino 2.6	Hispanic or Latino	2.6
African American/Black 1.5	African American/Black	1.5
Native American 1.7	Native American	1.7
Other 1.5	Other	1.5

Speedway Customer Service Score by Age

Speedway's Customer Service score was rated the highest by customers ages 18-25, and the lowest by customers ages 51-55.

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100

Summary	Age	Customer Service Score
18-25 2.5	18-25	2.5
26-30 1.7	26-30	1.7
31-35 1.6	31-35	1.6
36-40 2.3	36-40	2.3
41-45 1.7	41-45	1.7
46-50 1.6	46-50	1.6
51-55 1.5	51-55	1.5
56-60 1.6	56-60	1.6
61-65 1.7	61-65	1.7
66+ 1.8	66+	1.8

Speedway Customer Service Score by Usage

Speedway's Customer Service score was rated the highest by customers who have used Speedway's products/services for 1 to 2 Years, and the lowest by customers with 5 to 10 Years of usage.

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Less than 1 Year	2
1 to 2 Years	2.3
2 to 5 Years	1.6
5 to 10 Years	1.6
Over 10 Years	1.8

Speedway Customer Service Score by Industry

Speedway's Customer Service score was rated the highest by Hospitality industry customers, and the lowest by Transportation industry customers.

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Tech	1.8
Accounting	1.7
Aerospace and Aviation	1.5
Automotive and Transportation	1.5
Banking and Financial Services	1.5
Beverage, Wine and Spirits	2.1
Business and Consumer Services	2.1
Construction	1.5
Consumer Services	1.5
Education	2.5
Environmental Services	1.8
Healthcare, Hospitals and Medicine	1.6
Hospitality	2.8
Insurance	2
Legal	1.5
Manufacturing and Machinery	2.2
Professional Services	2.3
Retail	2.2
Transportation	1.5

Speedway Customer Service vs. Competitors

Compared to its competitors, Speedway's Customer Service score is rated right above CST Brands, and is preceded by Circle K.

COMPANY		Customer Service Score
	QuikTrip	4/5
	Circle K	2.3/5
	Speedway	2/5
	CST Brands	N/A

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Customer Service for Other Retail Brands

In the Retail industry, Speedway's Customer Service score is rated right below Chipotle.

COMPANY		Customer Service Score
	REI	4.4/5
	Costco	4.2/5
	Amazon	4.2/5
	Trader Joe's	4.2/5
	American Eagle Outfitters	4/5
	Target	4/5
	Bath & Body Works	4/5
	Chipotle	3.6/5
	Speedway	2/5

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Speedway as an Employer

2.4/5

Speedway has a 2.4/5 stars for its overall company culture rated by their employees

bottom

10%

CEO of Speedway

Anthony Kenney

In the Bottom 10% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Speedway scored a -44 for Net Promoter Score and a -38 for Employee Net Promoter Score. NPS gauges how likely a customer of Speedway would recommend the brand to a friend. ENPS measures how likely Speedway employees would recommend working at Speedway to a friend.

Net Promoter Score

-44

NPS Score

24%	Promoters
8%	Passive
68%	Detractors

Employee Net Promoter Score

-38

eNPS Score

25%	Promoters
12%	Passive
63%	Detractors

Global Ranking Snapshot

Speedway is ranked #438 in the Global Top 100 Brands. It ranks just behind Avon and just ahead of Texas Roadhouse.

RANK			INDUSTRY
436	The Coffee Bean & Tea Leaf	John Fuller	Food and Beverages
437	Avon	Angela Cretu	Fashion and Beauty
438	Speedway	Anthony Kenney	Retail
439	Texas Roadhouse	Jerry Morgan	Food and Beverages
440	Lids	Ken Kocher	Retail
441	SoFi	Anthony Noto	Banking and Financial Services
442	Dollar Shave Club	Michael Dubin	Consumer Goods

Retail Ranking Snapshot

Speedway is ranked #74 in the Retail Industry. It ranks just behind Banana Republic and just ahead of Lids.

RANK		Location
72	Cabela's	Sidney, NE
73	Banana Republic	San Francisco, CA
74	Speedway	Enon, OH
75	Lids	Indianapolis, IN
76	Brooks Brothers	New York City, NY
77	Jersey Mike's Subs	Manasquan, NJ
78	Bonobos	York, NY