

Among its major competitors, Coor Service Management is ranked in 2nd place for NPS while Barrett Business Services is 1st, and eClerx Services is 3rd.
Coor Service Management's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Coor Service Management's customers would recommend using the product based on a scale of -100 to 100.
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
| Summary | Date | Score |
|---|---|---|
Aug 2023 100 | Aug 2023 | 100 |
Coor Service Management is ranked second for NPS among its competitors. Barrett Business Services and eClerx Services come in first and third, with CDW Corporation coming in at #4.
![]() Coor Service Management | ![]() CDW Corporation | ![]() Barrett Business Services | ![]() eClerx Services | |
| Global Ranking | #- | #956 | #- | #- |
| NPS | 100 | 22 | 100 | 35 |
| Valuation Updated every 24 hours for public companies | - | $23.37B | $541.41M | - |
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Compared to its competitors, Coor Service Management's NPS is rated right above eClerx Services, and is preceded by Barrett Business Services.
| COMPANY | NPS Score | |
|---|---|---|
![]() | Barrett Business Services | 100 |
![]() | Coor Service Management | 100 |
![]() | eClerx Services | 35 |
![]() | CDW Corporation | 22 |
![]() | Hexaware Technologies | 11 |
![]() | Caverion | N/A |
![]() | Sodexo | -6 |
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Coor Service Management users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Compared to its competitors, Coor Service Management's Customer Loyalty score is rated right above eClerx Services.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
![]() | Coor Service Management | 100% |
![]() | eClerx Services | 83% |
![]() | Hexaware Technologies | 83% |
![]() | CDW Corporation | 71% |
![]() | Sodexo | 69% |
![]() | Barrett Business Services | 55% |
![]() | Caverion | N/A |
Coor Service Management has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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Coor Service Management’s product quality score is a 5 out of 5 as rated by its users and customers.
Compared to its competitors, Coor Service Management's Product Quality score is rated right above Barrett Business Services.
| COMPANY | Product Quality Score | |
|---|---|---|
![]() | Coor Service Management | 5/5 |
![]() | Barrett Business Services | 4.5/5 |
![]() | CDW Corporation | 3.5/5 |
![]() | Hexaware Technologies | 3.5/5 |
![]() | eClerx Services | 3.4/5 |
![]() | Sodexo | 3/5 |
![]() | Caverion | N/A |
Coor Service Management has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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Compared to its competitors, Coor Service Management's ROI score is rated right above Barrett Business Services.
| COMPANY | Pricing Score | |
|---|---|---|
![]() | Coor Service Management | 5/5 |
![]() | Barrett Business Services | 4/5 |
![]() | eClerx Services | 3.8/5 |
![]() | CDW Corporation | 3.8/5 |
![]() | Hexaware Technologies | 3.6/5 |
![]() | Sodexo | 3/5 |
![]() | Caverion | N/A |
Coor Service Management has an overall Customer Satisfaction score of 100 rated by its users and customers.
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Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Compared to its competitors, Coor Service Management's Customer Satisfaction score is rated right above Hexaware Technologies, and is preceded by Barrett Business Services.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
![]() | Barrett Business Services | 100% |
![]() | Coor Service Management | 100% |
![]() | Hexaware Technologies | 84% |
![]() | CDW Corporation | 56% |
![]() | eClerx Services | 55% |
![]() | Sodexo | 51% |
![]() | Caverion | 0% |
Coor Service Management has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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, Kista, 164 99 Afghanistan
https://www.coor.com/
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Compared to its competitors, Coor Service Management's Customer Service score is rated right above Barrett Business Services.
| COMPANY | Customer Service Score | |
|---|---|---|
![]() | Coor Service Management | 5/5 |
![]() | Barrett Business Services | 4.2/5 |
![]() | eClerx Services | 4.2/5 |
![]() | Hexaware Technologies | 3.9/5 |
![]() | CDW Corporation | 3.8/5 |
![]() | Sodexo | 3/5 |
![]() | Caverion | N/A |