34
NPS
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CoSchedule
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About CoSchedule's Brand
CoSchedule provides a content marketing and social media publishing calendar for small businesses and marketing teams. Among its major competitors, CoSchedule is ranked in 4th place for NPS while Falcon.io is 1st, and Percolate is 2nd.
Brand at a Glance
4.6/5
Product Quality
4.2/5
Pricing
3.7/5
Customer Service
CoSchedule Ranking
- #3 / 4 of its competitors
CoSchedule NPS
CoSchedule's Net Promoter Score (NPS) is a 34 with 56% Promoters, 22% Passives, and 22% Detractors. Net Promoter Score tracks whether CoSchedule's customers would recommend using the product based on a scale of -100 to 100.
CoSchedule Overall NPS
| 56% | Promoters |
|---|---|
| 22% | Passives |
| 22% | Detractors |
CoSchedule NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 33 | Aug 2020 | 33 |
How Other Brands Compare
CoSchedule is ranked third for NPS among its competitors. Percolate and Sprout Social come in first and second, with Hootsuite coming in at #4.
CoSchedule |  Hootsuite |  Sprout Social |  Percolate | |
| Global Ranking | #- | #225 | #276 | #- |
| NPS | 34 | 24 | 37 | 38 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | - | $3.40B | $3.40B | $300.00M |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
CoSchedule NPS by Usage
CoSchedule's NPS was rated the highest by customers who have used CoSchedule's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 37 | Less than 1 Year | 37 |
1 to 2 Years 57 | 1 to 2 Years | 57 |
2 to 5 Years 37 | 2 to 5 Years | 37 |
CoSchedule NPS vs. Competitors
Compared to its competitors, CoSchedule's NPS is rated right above Spredfast, and is preceded by Sprout Social.
| COMPANY | NPS Score | |
|---|---|---|
 | Falcon.io | 47 |
| Percolate | 38 |
| Sprout Social | 37 |
| CoSchedule | 34 |
 | Spredfast | 34 |
 | Space Pencil | 32 |
| Hootsuite | 24 |
 | Vengo Labs | N/A |
CoSchedule Product Quality
4.6/5
CoSchedule has an overall Product Quality score of 4.6 out of 5 stars rated by its users and customers.
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CoSchedule Product Information
CoSchedule serves markets in the United States, Asia, China, Europe, Japan, Middle-East and Africa, Australia, Canada, India, United Kingdom, Latin America, Germany, Brazil, and Mexico. CoSchedule supports iOS, Web, and Android devices and offers products for small, medium, and large sized businesses.
CoSchedule’s product quality score is a 4.6 out of 5 as rated by its users and customers.
- Website
- http://coschedule.com
- Company Size
- 11-50 Employees
Industry
Tech
AdTech
Content
Media
Mobile App
SaaS
Social
Sports & Entertainment
Languages Supported
English
Product Type
Digital Asset Management Software
Content Management System (CMS) Software
Marketing Automation Software
Social Media Marketing Software
Campaign Management Software
Content Marketing Software
Project Management Software
Project Collaboration Software
Visual Project Management Software
Social Media Management Software
CoSchedule Product Quality vs. Competitors
Compared to its competitors, CoSchedule's Product Quality score is rated right above Falcon.io.
| COMPANY | Product Quality Score | |
|---|---|---|
| CoSchedule | 4.6/5 |
| Falcon.io | 4.3/5 |
| Sprout Social | 4.1/5 |
| Percolate | 4/5 |
| Spredfast | 4/5 |
| Space Pencil | 3.9/5 |
| Hootsuite | 3.9/5 |
| Vengo Labs | N/A |
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VS
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CoSchedule Pricing
CoSchedule ROI & Value For Money
4.2/5
CoSchedule has a value for money and ROI score of 4.2 out of 5 stars rated by its users and customers.
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CoSchedule Pricing Plans
CoSchedule has a pricing structure that accommodates small, medium, and large businesses. Starting from $40/month, CoSchedule uses a subscription model and offers the following: Growth (For start-ups and agencies): $60 per/month billed annually, Professional (For professional marketers): $300 per/month billed annually, and Enterprise (for established marketing teams): starting at $1,200 per/month billed annually.
Who Uses CoSchedule?
Small Businesses
Medium Businesses
Large Enterprises
CoSchedule Pricing vs. Competitors
Compared to its competitors, CoSchedule's ROI score is rated right above Sprout Social.
| COMPANY | Pricing Score | |
|---|---|---|
| CoSchedule | 4.2/5 |
| Sprout Social | 4/5 |
| Falcon.io | 3.9/5 |
| Percolate | 3.9/5 |
| Space Pencil | 3.7/5 |
| Hootsuite | 3.7/5 |
| Spredfast | 3.5/5 |
| Vengo Labs | N/A |
Unlock CoSchedule ROI vs. Competitors Data
VS
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CoSchedule Customer Service
3.7/5
CoSchedule has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
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About CoSchedule's Customer Service
Address
318 E Broadway Ave, Bismarck, ND 58501
Website
http://coschedule.com
Phone Number
701-595-0567
CoSchedule Customer Service vs. Competitors
Compared to its competitors, CoSchedule's Customer Service score is rated right above Spredfast, and is preceded by Percolate.
| COMPANY | Customer Service Score | |
|---|---|---|
| Sprout Social | 4/5 |
| Falcon.io | 3.9/5 |
| Percolate | 3.7/5 |
| CoSchedule | 3.7/5 |
| Spredfast | 3.7/5 |
| Space Pencil | 3.7/5 |
| Hootsuite | 3.6/5 |
| Vengo Labs | N/A |
Unlock CoSchedule Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full CoSchedule Customer Service vs. Competitors data and gain insights into your customers today.
Consumer vs. Employees
CoSchedule scored a 34 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of CoSchedule would recommend the brand to a friend. ENPS measures how likely CoSchedule employees would recommend working at CoSchedule to a friend.
Net Promoter Score
34
NPS Score
| 56% | Promoters |
|---|---|
| 22% | Passive |
| 22% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
