100
NPS
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CSI
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About CSI's Brand
Compressor Systems, Inc. also operates Rotary Compressor Systems, Inc. and Pump Systems International. Among its major competitors, CSI is ranked in 1st place for NPS while AvidXchange is 2nd, and Akamai is 3rd.
CSI Ranking
- #1 / 4 of its competitors
CSI NPS
CSI's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether CSI's customers would recommend using the product based on a scale of -100 to 100.
CSI Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
CSI NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Mar 2023 100 | Mar 2023 | 100 |
How Other Brands Compare
CSI is ranked first for NPS among its competitors. AvidXchange and Akamai come in second and third, with WEX coming in at #4.
CSI |  Akamai | WEX |  AvidXchange | |
| Global Ranking | #- | #333 | #- | #- |
| NPS | 100 | 30 | -48 | 46 |
| Valuation Updated every 24 hours for public companies | - | $16.09B | $9.76B | $2.50B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
CSI NPS vs. Competitors
Compared to its competitors, CSI's NPS is rated right above AvidXchange.
| COMPANY | NPS Score | |
|---|---|---|
| CSI | 100 |
| AvidXchange | 46 |
| Akamai | 30 |
 | Rosendin Electric | 30 |
 | AppRiver | N/A |
| Aoc | N/A |
 | Palerra Inc. | N/A |
| WEX | -48 |
 | Nvoicepay | -100 |
CSI as an Employer
3.4/5
CSI has a 3.4/5 stars for its overall company culture rated by their employees
bottom
45%
Consumer vs. Employees
CSI scored a 100 for Net Promoter Score and a -1 for Employee Net Promoter Score. NPS gauges how likely a customer of CSI would recommend the brand to a friend. ENPS measures how likely CSI employees would recommend working at CSI to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-1
eNPS Score
| 12% | Promoters |
|---|---|
| 75% | Passive |
| 13% | Detractors |
