100
NPS
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CUJO AI
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About CUJO AI's Brand
CUJO AI is an artificial intelligence company that provides network operators a multi-solution AI-driven software platform. Among its major competitors, CUJO AI is ranked in 2nd place for NPS while Allot Communications Ltd. is 1st, and Trend Micro is 3rd.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
CUJO AI Ranking
- #1 / 4 of its competitors
CUJO AI NPS
CUJO AI's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether CUJO AI's customers would recommend using the product based on a scale of -100 to 100.
CUJO AI Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
CUJO AI NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2025 100 | Jan 2025 | 100 |
How Other Brands Compare
CUJO AI is ranked first for NPS among its competitors. Trend Micro and McAfee come in second and third, with Arlo Smart Home coming in at #4.
CUJO AI |  McAfee |  Trend Micro |  Arlo Smart Home | |
| Global Ranking | #- | #503 | #- | #- |
| NPS | 100 | 7 | 46 | - |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | - | $31.96B | $7.02B | $524.48M |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
CUJO AI NPS vs. Competitors
Compared to its competitors, CUJO AI's NPS is rated right above Trend Micro, and is preceded by Allot Communications Ltd..
| COMPANY | NPS Score | |
|---|---|---|
 | Allot Communications Ltd. | 100 |
| CUJO AI | 100 |
| Trend Micro | 46 |
| McAfee | 7 |
 | ZENEDGE | N/A |
| Arlo Smart Home | N/A |
 | F-Secure Corporation | -33 |
 | Alliance Security | -75 |
CUJO AI Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of CUJO AI users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
CUJO AI Customer Loyalty vs. Competitors
Compared to its competitors, CUJO AI's Customer Loyalty score is rated right above McAfee, and is preceded by Allot Communications Ltd..
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Allot Communications Ltd. | 100% |
| CUJO AI | 100% |
| McAfee | 83% |
| Alliance Security | 83% |
| Trend Micro | 81% |
| F-Secure Corporation | 10% |
| ZENEDGE | N/A |
| Arlo Smart Home | N/A |
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CUJO AI Product Quality
5/5
CUJO AI has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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CUJO AI Product Information
CUJO AI’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://www.cujo.com
- Company Size
- 51-200 Employees
Industry
Tech
AI, Big Data and Analytics
Big Data
SaaS
CUJO AI Product Quality vs. Competitors
Compared to its competitors, CUJO AI's Product Quality score is rated right above Trend Micro, and is preceded by Allot Communications Ltd..
| COMPANY | Product Quality Score | |
|---|---|---|
| Allot Communications Ltd. | 5/5 |
| CUJO AI | 5/5 |
| Trend Micro | 4.1/5 |
| F-Secure Corporation | 4/5 |
| McAfee | 3.8/5 |
| Alliance Security | 2.2/5 |
| ZENEDGE | N/A |
| Arlo Smart Home | N/A |
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CUJO AI Pricing
CUJO AI ROI & Value For Money
5/5
CUJO AI has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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CUJO AI Pricing vs. Competitors
Compared to its competitors, CUJO AI's ROI score is rated right above F-Secure Corporation, and is preceded by Allot Communications Ltd..
| COMPANY | Pricing Score | |
|---|---|---|
| Allot Communications Ltd. | 5/5 |
| CUJO AI | 5/5 |
| F-Secure Corporation | 4/5 |
| Trend Micro | 3.9/5 |
| McAfee | 3.5/5 |
| Alliance Security | 2.5/5 |
| ZENEDGE | N/A |
| Arlo Smart Home | N/A |
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CUJO AI Customer Satisfaction (CSAT)
CUJO AI Customer Satisfaction (CSAT) Score
100 / 100
CUJO AI has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
CUJO AI Customer Satisfaction vs. Competitors
Compared to its competitors, CUJO AI's Customer Satisfaction score is rated right above F-Secure Corporation.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| CUJO AI | 100% |
| F-Secure Corporation | 100% |
| Trend Micro | 86% |
| McAfee | 58% |
| Allot Communications Ltd. | 0% |
| Alliance Security | 0% |
| ZENEDGE | 0% |
| Arlo Smart Home | 0% |
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CUJO AI Customer Service
5/5
CUJO AI has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About CUJO AI's Customer Service
Address
800 W El Camino Real Unit 180, Mountain View, CA 94040
Website
http://www.cujo.com
Phone Number
+37067308223
CUJO AI's Social Links
CUJO AI Customer Service vs. Competitors
Compared to its competitors, CUJO AI's Customer Service score is rated right above F-Secure Corporation, and is preceded by Allot Communications Ltd..
| COMPANY | Customer Service Score | |
|---|---|---|
| Allot Communications Ltd. | 5/5 |
| CUJO AI | 5/5 |
| F-Secure Corporation | 4/5 |
| Trend Micro | 3.8/5 |
| McAfee | 3.6/5 |
| Alliance Security | 2.5/5 |
| ZENEDGE | N/A |
| Arlo Smart Home | N/A |
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CUJO AI as an Employer
3.3/5
CUJO AI has a 3.3/5 stars for its overall company culture rated by their employees
top
15%
Consumer vs. Employees
CUJO AI scored a 100 for Net Promoter Score and a 50 for Employee Net Promoter Score. NPS gauges how likely a customer of CUJO AI would recommend the brand to a friend. ENPS measures how likely CUJO AI employees would recommend working at CUJO AI to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
50
eNPS Score
| 75% | Promoters |
|---|---|
| 0% | Passive |
| 25% | Detractors |
