-4
NPS
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Curtiss-Wright
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About Curtiss-Wright's Brand
Developer of flow control, motion control and surface treatment technologies for the defense, energy and commercial/industrial markets Among its major competitors, Curtiss-Wright is ranked in 7th place for NPS while IMI is 1st, and Moog is 2nd.Their current market cap is $4.91B
Brand at a Glance
84%
Customer Loyalty
3.7/5
Product Quality
3.4/5
Pricing
3.4/5
Customer Service
Curtiss-Wright Ranking
- #4 / 4 of its competitors
Curtiss-Wright NPS
Curtiss-Wright's Net Promoter Score (NPS) is a -4 with 37% Promoters, 22% Passives, and 41% Detractors. Net Promoter Score tracks whether Curtiss-Wright's customers would recommend using the product based on a scale of -100 to 100.
Curtiss-Wright Overall NPS
| 37% | Promoters |
|---|---|
| 22% | Passives |
| 41% | Detractors |
Curtiss-Wright NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2022 22 | Apr 2022 | 22 |
Jul 2022 13 | Jul 2022 | 13 |
Oct 2022 6 | Oct 2022 | 6 |
Dec 2022 11 | Dec 2022 | 11 |
Nov 2023 10 | Nov 2023 | 10 |
Dec 2023 4 | Dec 2023 | 4 |
Feb 2024 -1 | Feb 2024 | -1 |
Apr 2024 -4 | Apr 2024 | -4 |
Jun 2024 -5 | Jun 2024 | -5 |
Apr 2025 -8 | Apr 2025 | -8 |
May 2025 -8 | May 2025 | -8 |
Nov 2025 -3 | Nov 2025 | -3 |
How Other Brands Compare
Curtiss-Wright is ranked #4 for NPS among its competitors. Lockheed Martin and BAE Systems come in first and second, with Northrop Grumman Corporation coming in at third. Among those competitors, it is the lowest valued company behind BAE Systems.
Curtiss-Wright |  Northrop Grumman Corporation |  Lockheed Martin |  BAE Systems | |
| Global Ranking | #- | #177 | #418 | #540 |
| NPS | -4 | 16 | 30 | 17 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Very Positive | Neutral |
| Valuation Updated every 24 hours for public companies | $4.91B | $54.60B | $116.46B | $126.78B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Curtiss-Wright NPS by Gender
Curtiss-Wright's NPS was rated 0 by Male customers on Comparably.
Male
0
Curtiss-Wright's NPS was rated by Male customers on Comparably.
40%
Promoters
20%
Passives
40%
Detractors
Female
N/A
Curtiss-Wright's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Curtiss-Wright NPS vs. Competitors
Compared to its competitors, Curtiss-Wright's NPS is rated right below Northrop Grumman Corporation.
| COMPANY | NPS Score | |
|---|---|---|
 | IMI | 38 |
 | Moog | 36 |
 | Pratt & Whitney | 33 |
| Lockheed Martin | 30 |
| BAE Systems | 17 |
| Northrop Grumman Corporation | 16 |
| Curtiss-Wright | -4 |
Curtiss-Wright Customer Loyalty
84%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
84% of Curtiss-Wright users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Curtiss-Wright Customer Loyalty Score by Gender
Curtiss-Wright's Customer Loyalty score was rated 64 by Male customers on Comparably.
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Male
64%
Yes
Female
N/A
Yes
Curtiss-Wright Customer Loyalty vs. Competitors
Compared to its competitors, Curtiss-Wright's Customer Loyalty score is rated right above Moog, and is preceded by IMI.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| IMI | 93% |
| Curtiss-Wright | 84% |
| Moog | 82% |
| Pratt & Whitney | 79% |
| Lockheed Martin | 79% |
| BAE Systems | 72% |
| Northrop Grumman Corporation | 66% |
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Curtiss-Wright Product Quality
3.7/5
Curtiss-Wright has an overall Product Quality score of 3.7 out of 5 stars rated by its users and customers.
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Curtiss-Wright Product Information
Curtiss-Wright’s product quality score is a 3.7 out of 5 as rated by its users and customers.
- Website
- http://curtisswright.com
- Company Size
- 10,000+ Employees
Industry
Aerospace and Aviation
Quick Insights into Curtiss-Wright Product Quality
Curtiss-Wright's Product Quality score was rated highest by Male customers.
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Ranked Curtiss-Wright Product Quality the Highest
Curtiss-Wright Product Quality Score by Gender
Curtiss-Wright's Product Quality score was rated 3.8 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Curtiss-Wright.
Male
3.8/5
Female
N/A
Curtiss-Wright Product Quality vs. Competitors
Compared to its competitors, Curtiss-Wright's Product Quality score is rated right below Northrop Grumman Corporation.
| COMPANY | Product Quality Score | |
|---|---|---|
| Moog | 4.2/5 |
| IMI | 3.9/5 |
| Lockheed Martin | 3.9/5 |
| Pratt & Whitney | 3.9/5 |
| BAE Systems | 3.8/5 |
| Northrop Grumman Corporation | 3.8/5 |
| Curtiss-Wright | 3.7/5 |
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Curtiss-Wright Pricing
Curtiss-Wright ROI & Value For Money
3.4/5
Curtiss-Wright has a value for money and ROI score of 3.4 out of 5 stars rated by its users and customers.
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Quick Insights into Curtiss-Wright ROI
Curtiss-Wright's ROI score was rated highest by Male customers.
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Ranked Curtiss-Wright ROI the Highest
Curtiss-Wright ROI Score by Gender
Curtiss-Wright's ROI score was rated 3.2 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Curtiss-Wright.
Male
3.2/5
Female
N/A
Curtiss-Wright Pricing vs. Competitors
Compared to its competitors, Curtiss-Wright's ROI score is rated right below Northrop Grumman Corporation.
| COMPANY | Pricing Score | |
|---|---|---|
| Moog | 4.2/5 |
| IMI | 4.1/5 |
| Lockheed Martin | 4/5 |
| Pratt & Whitney | 3.8/5 |
| BAE Systems | 3.7/5 |
| Northrop Grumman Corporation | 3.7/5 |
| Curtiss-Wright | 3.4/5 |
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Curtiss-Wright Customer Satisfaction (CSAT)
Curtiss-Wright Customer Satisfaction (CSAT) Score
65 / 100
Curtiss-Wright has an overall Customer Satisfaction score of 65 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
22%
Satisfied
43%
Neither Satisfied nor Dissatisfied
14%
Dissatisfied
14%
Very Dissatisfied
7%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Curtiss-Wright Customer Satisfaction
Curtiss-Wright's Customer Satisfaction score was rated highest by Male customers.
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Ranked Curtiss-Wright Customer Satisfaction the Highest
Curtiss-Wright Customer Satisfaction Score by Gender
Curtiss-Wright's Customer Satisfaction score was rated 33 by Male customers on Comparably.
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33 / 100
MaleVery Satisfied | 0% | |
|---|---|---|
Satisfied | 33% | |
Neither Satisfied nor Dissatisfied | 67% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
Curtiss-Wright Customer Satisfaction vs. Competitors
Compared to its competitors, Curtiss-Wright's Customer Satisfaction score is rated right below Northrop Grumman Corporation.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| IMI | 82% |
| Moog | 76% |
| Lockheed Martin | 72% |
| BAE Systems | 72% |
| Pratt & Whitney | 71% |
| Northrop Grumman Corporation | 66% |
| Curtiss-Wright | 65% |
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Curtiss-Wright Customer Service
3.4/5
Curtiss-Wright has an overall Customer Service score of 3.4 out of 5 stars rated by its users and customers.
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About Curtiss-Wright's Customer Service
Address
130 Harbour Pl Dr, Davidson, NC 28036
Website
http://curtisswright.com
Phone Number
704.869.4600
Quick Insights into Curtiss-Wright Customer Service
Curtiss-Wright's Customer Service score was rated highest by Male customers.
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Ranked Curtiss-Wright Customer Service the Highest
Curtiss-Wright Customer Service Score by Gender
Curtiss-Wright's Customer Service score was rated 3.2 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Curtiss-Wright.
Male
3.2/5
Female
N/A
Curtiss-Wright Customer Service vs. Competitors
Compared to its competitors, Curtiss-Wright's Customer Service score is rated right below BAE Systems.
| COMPANY | Customer Service Score | |
|---|---|---|
| IMI | 4.2/5 |
| Moog | 4.1/5 |
| Lockheed Martin | 3.9/5 |
| Pratt & Whitney | 3.9/5 |
| Northrop Grumman Corporation | 3.8/5 |
| BAE Systems | 3.7/5 |
| Curtiss-Wright | 3.4/5 |
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Curtiss-Wright as an Employer
2.8/5
Curtiss-Wright has a 2.8/5 stars for its overall company culture rated by their employees
bottom
25%
Consumer vs. Employees
Curtiss-Wright scored a -4 for Net Promoter Score and a -32 for Employee Net Promoter Score. NPS gauges how likely a customer of Curtiss-Wright would recommend the brand to a friend. ENPS measures how likely Curtiss-Wright employees would recommend working at Curtiss-Wright to a friend.
Net Promoter Score
-4
NPS Score
| 37% | Promoters |
|---|---|
| 22% | Passive |
| 41% | Detractors |
Employee Net Promoter Score
-32
eNPS Score
| 27% | Promoters |
|---|---|
| 14% | Passive |
| 59% | Detractors |
