-2
NPS
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DataCamp
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About DataCamp's Brand
Among its major competitors, DataCamp is ranked in 6th place for NPS while Versal is 1st, and MasterClass is 2nd.Their current valuation is $85.00M
Brand at a Glance
75%
Customer Loyalty
3.4/5
Product Quality
3/5
Pricing
3/5
Customer Service
DataCamp Ranking
- #4 / 4 of its competitors
DataCamp NPS
DataCamp's Net Promoter Score (NPS) is a -2 with 41% Promoters, 16% Passives, and 43% Detractors. Net Promoter Score tracks whether DataCamp's customers would recommend using the product based on a scale of -100 to 100.
DataCamp Overall NPS
| 41% | Promoters |
|---|---|
| 16% | Passives |
| 43% | Detractors |
DataCamp NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2023 -7 | Sep 2023 | -7 |
Oct 2023 2 | Oct 2023 | 2 |
Nov 2023 3 | Nov 2023 | 3 |
Feb 2024 0 | Feb 2024 | 0 |
Mar 2024 -1 | Mar 2024 | -1 |
Dec 2024 -1 | Dec 2024 | -1 |
Jan 2025 3 | Jan 2025 | 3 |
Feb 2025 -2 | Feb 2025 | -2 |
May 2025 0 | May 2025 | 0 |
Jun 2025 -3 | Jun 2025 | -3 |
Oct 2025 -1 | Oct 2025 | -1 |
Nov 2025 -4 | Nov 2025 | -4 |
How Other Brands Compare
DataCamp is ranked #4 for NPS among its competitors. MasterClass and Coursera come in first and second, with Udacity coming in at third. Among those competitors, it is the lowest valued company behind Coursera.
DataCamp |  Coursera |  MasterClass |  Udacity | |
| Global Ranking | #- | #569 | #647 | #- |
| NPS | -2 | 20 | 33 | 19 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | - | Neutral | - |
| Valuation Updated every 24 hours for public companies | $85.00M | $1.00B | $400.00M | $450.00M |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
DataCamp NPS by Gender
DataCamp's NPS was rated 0 by Male customers on Comparably.
Male
0
DataCamp's NPS was rated by Male customers on Comparably.
38%
Promoters
24%
Passives
38%
Detractors
Female
N/A
DataCamp's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
DataCamp NPS by Ethnicity
DataCamp's NPS was rated the highest by Other customers, and the lowest by Asian or Pacific Islander customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Asian or Pacific Islander -20 | Asian or Pacific Islander | -20 |
Other 83 | Other | 83 |
DataCamp NPS by Age
DataCamp's NPS was rated -17 points by customers ages 18-25 on Comparably.
DataCamp NPS by Usage
DataCamp's NPS was rated the highest by customers who have used DataCamp's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
1 to 2 Years 13 | 1 to 2 Years | 13 |
2 to 5 Years 20 | 2 to 5 Years | 20 |
DataCamp Customer Reviews
Out of the 6 DataCamp customer reviews 5 were positive and 1 was constructive. DataCamp customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.
All Reviews
Positive Reviews
Constructive Reviews
DataCamp Customer Loyalty
75%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
75% of DataCamp users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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DataCamp Customer Loyalty Score by Gender
DataCamp's Customer Loyalty score was rated 72 by Male customers on Comparably.
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Male
72%
Yes
Female
N/A
Yes
DataCamp Customer Loyalty Score by Ethnicity
DataCamp's Customer Loyalty score was rated the highest by Other customers, and the lowest by Asian or Pacific Islander customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of DataCamp.
64
out of 100
Asian or Pacific Islander
85
out of 100
Other
DataCamp Customer Loyalty Score by Age
DataCamp's Customer Loyalty score was rated 85% by customers ages 18-25 on Comparably.
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0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
18-25 85% | 18-25 | 85% |
DataCamp Customer Loyalty Score by Usage
DataCamp's Customer Loyalty score was rated the highest by customers who have used DataCamp's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
DataCamp Customer Loyalty Score by Industry
DataCamp's Customer Loyalty score was rated 70% by Tech industry customers.
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DataCamp Customer Loyalty vs. Competitors
Compared to its competitors, DataCamp's Customer Loyalty score is rated right above Versal, and is preceded by Coursera.
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DataCamp Product Quality
3.4/5
DataCamp has an overall Product Quality score of 3.4 out of 5 stars rated by its users and customers.
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DataCamp Product Information
DataCamp’s product quality score is a 3.4 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated DataCamp's product the highest.
- Website
- https://www.datacamp.com
- Company Size
- 11-50 Employees
Industry
Tech
Education
Quick Insights into DataCamp Product Quality
DataCamp's Product Quality score was rated highest by Other customers, and rated lowest by Asian or Pacific Islander customers.
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Ranked DataCamp Product Quality the Highest
Ranked DataCamp Product Quality the Lowest
DataCamp Product Quality Score by Gender
DataCamp's Product Quality score was rated 3.2 by Male customers on Comparably.
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Male
3.2/5
Female
N/A
DataCamp Product Quality Score by Ethnicity
DataCamp's Product Quality score was rated the highest by Other customers, and the lowest by Asian or Pacific Islander customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of DataCamp.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Asian or Pacific Islander 3.4 | Asian or Pacific Islander | 3.4 |
Other 4.8 | Other | 4.8 |
DataCamp Product Quality Score by Age
DataCamp's Product Quality score was rated 2.9 stars by customers ages 18-25 on Comparably.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 2.9 | 18-25 | 2.9 |
DataCamp Product Quality Score by Usage
DataCamp's Product Quality score was rated the highest by customers who have used DataCamp's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.
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DataCamp Product Quality Score by Industry
DataCamp's Product Quality score was rated 3.2 stars by Tech industry customers.
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DataCamp Product Quality vs. Competitors
Compared to its competitors, DataCamp's Product Quality score is rated right above StudyMode, and is preceded by Coursera.
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VS
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DataCamp Pricing
DataCamp ROI & Value For Money
3/5
DataCamp has a value for money and ROI score of 3 out of 5 stars rated by its users and customers.
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DataCamp Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry.
Quick Insights into DataCamp ROI
DataCamp's ROI score was rated highest by Other customers, and rated lowest by Asian or Pacific Islander customers.
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Ranked DataCamp ROI the Highest
Ranked DataCamp ROI the Lowest
DataCamp ROI Score by Gender
DataCamp's ROI score was rated 3 by Male customers on Comparably.
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Male
3/5
Female
N/A
DataCamp ROI Score by Ethnicity
DataCamp's ROI score was rated the highest by Other customers, and the lowest by Asian or Pacific Islander customers.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of DataCamp.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Asian or Pacific Islander 3.2 | Asian or Pacific Islander | 3.2 |
Other 4.6 | Other | 4.6 |
DataCamp ROI Score by Age
DataCamp's ROI score was rated 2.8 stars by customers ages 18-25 on Comparably.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 2.8 | 18-25 | 2.8 |
DataCamp ROI Score by Usage
DataCamp's ROI score was rated 3.3 stars by customers who have used DataCamp's products/services for 1 to 2 Years, and by customers with 2 to 5 Years of usage.
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DataCamp ROI Score by Industry
DataCamp's ROI score was rated 3.1 stars by Tech industry customers.
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DataCamp Pricing vs. Competitors
Compared to its competitors, DataCamp's ROI score is rated right above StudyMode, and is preceded by Udacity.
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DataCamp Customer Satisfaction (CSAT)
DataCamp Customer Satisfaction (CSAT) Score
48 / 100
DataCamp has an overall Customer Satisfaction score of 48 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
24%
Satisfied
24%
Neither Satisfied nor Dissatisfied
13%
Dissatisfied
12%
Very Dissatisfied
27%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into DataCamp Customer Satisfaction
DataCamp's Customer Satisfaction score was rated highest by Other customers, and rated lowest by Asian or Pacific Islander customers.
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Ranked DataCamp Customer Satisfaction the Highest
Ranked DataCamp Customer Satisfaction the Lowest
DataCamp Customer Satisfaction Score by Gender
DataCamp's Customer Satisfaction score was rated 55 by Male customers on Comparably.
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55 / 100
MaleVery Satisfied | 27% | |
|---|---|---|
Satisfied | 28% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 9% | |
Very Dissatisfied | 36% |
DataCamp Customer Satisfaction Score by Ethnicity
CSAT according to Asian or Pacific Islander
DataCamp's Customer Satisfaction (CSAT) score was rated 60% according to Asian or Pacific Islander users and customers.
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60 / 100
Very Satisfied
40%
Satisfied
20%
Neither Satisfied nor Dissatisfied
20%
Dissatisfied
0%
Very Dissatisfied
20%
CSAT according to Other
DataCamp's Customer Satisfaction (CSAT) score was rated 100% according to Other users and customers.
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100 / 100
Very Satisfied
40%
Satisfied
60%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
DataCamp Customer Satisfaction Score by Age
DataCamp's Customer Satisfaction score was rated 50 points by customers ages 18-25 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of DataCamp.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 50% |
DataCamp Customer Satisfaction Score by Usage
DataCamp's Customer Satisfaction score was rated 67 points by customers who have used DataCamp's products/services for 1 to 2 Years.
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DataCamp Customer Satisfaction Score by Industry
DataCamp's Customer Satisfaction score was rated 50 points by Tech industry customers.
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"title": "DataCamp Customer Satisfaction Score by Industry",
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{
"label": "Tech",
"groupId": 104,
"score": 50,
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}DataCamp Customer Satisfaction vs. Competitors
Compared to its competitors, DataCamp's Customer Satisfaction score is rated right above Versal, and is preceded by MasterClass.
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DataCamp Customer Service
3/5
DataCamp has an overall Customer Service score of 3 out of 5 stars rated by its users and customers.
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About DataCamp's Customer Service
Website
https://www.datacamp.com
Quick Insights into DataCamp Customer Service
DataCamp's Customer Service score was rated highest by Other customers, and rated lowest by Asian or Pacific Islander customers.
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Ranked DataCamp Customer Service the Highest
Ranked DataCamp Customer Service the Lowest
DataCamp Customer Service Score by Gender
DataCamp's Customer Service score was rated 3.1 by Male customers on Comparably.
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Male
3.1/5
Female
N/A
DataCamp Customer Service Score by Ethnicity
DataCamp's Customer Service score was rated the highest by Other customers, and the lowest by Asian or Pacific Islander customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of DataCamp.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Asian or Pacific Islander 3 | Asian or Pacific Islander | 3 |
Other 4.6 | Other | 4.6 |
DataCamp Customer Service Score by Age
DataCamp's Customer Service score was rated 3.1 stars by customers ages 18-25 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of DataCamp.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
18-25 3.1 | 18-25 | 3.1 |
DataCamp Customer Service Score by Usage
DataCamp's Customer Service score was rated the highest by customers who have used DataCamp's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.
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DataCamp Customer Service Score by Industry
DataCamp's Customer Service score was rated 3.1 stars by Tech industry customers.
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DataCamp Customer Service vs. Competitors
Compared to its competitors, DataCamp's Customer Service score is rated right above StudyMode, and is preceded by Coursera.
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DataCamp as an Employer
2.8/5
DataCamp has a 2.8/5 stars for its overall company culture rated by their employees
bottom
5%
Consumer vs. Employees
DataCamp scored a -2 for Net Promoter Score and a -30 for Employee Net Promoter Score. NPS gauges how likely a customer of DataCamp would recommend the brand to a friend. ENPS measures how likely DataCamp employees would recommend working at DataCamp to a friend.
Net Promoter Score
-2
NPS Score
| 41% | Promoters |
|---|---|
| 16% | Passive |
| 43% | Detractors |
Employee Net Promoter Score
-30
eNPS Score
| 30% | Promoters |
|---|---|
| 10% | Passive |
| 60% | Detractors |
