-100
NPS
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StudyMode
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About StudyMode's Brand
Among its major competitors, StudyMode is ranked in 7th place for NPS while Versal is 1st, and MasterClass is 2nd.
Brand at a Glance
100%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
StudyMode Ranking
- #4 / 4 of its competitors
StudyMode NPS
StudyMode's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether StudyMode's customers would recommend using the product based on a scale of -100 to 100.
StudyMode Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
StudyMode NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2020 -100 | Jul 2020 | -100 |
How Other Brands Compare
StudyMode is ranked #4 for NPS among its competitors. MasterClass and Chegg come in first and second, with Bluprint coming in at third.
StudyMode |  Chegg |  MasterClass |  Bluprint | |
| Global Ranking | #- | #544 | #647 | #- |
| NPS | -100 | 6 | 33 | -100 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral | - |
| Valuation Updated every 24 hours for public companies | - | $14.07B | $400.00M | $5.67B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
StudyMode NPS vs. Competitors
Compared to its competitors, StudyMode's NPS is rated right below Bluprint.
| COMPANY | NPS Score | |
|---|---|---|
 | Versal | 55 |
| MasterClass | 33 |
| Chegg | 6 |
 | Quizlet | 6 |
 | StudyBlue | N/A |
 | Course Hero | -44 |
| Bluprint | -100 |
| StudyMode | -100 |
StudyMode Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of StudyMode users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
StudyMode Customer Loyalty vs. Competitors
Compared to its competitors, StudyMode's Customer Loyalty score is rated right above MasterClass.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| StudyMode | 100% |
| MasterClass | 84% |
| Chegg | 76% |
| Quizlet | 69% |
| Course Hero | 69% |
| Bluprint | 68% |
| Versal | N/A |
| StudyBlue | N/A |
Unlock StudyMode Customer Loyalty vs. Competitors Data
VS
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StudyMode Product Quality
1.5/5
StudyMode has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock StudyMode's overall Product Quality score rated by its users and customers.
StudyMode Product Information
StudyMode’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- http://www.StudyMode.com
- Company Size
- 11-50 Employees
StudyMode Product Quality vs. Competitors
Compared to its competitors, StudyMode's Product Quality score is rated right above StudyBlue, and is preceded by Bluprint.
| COMPANY | Product Quality Score | |
|---|---|---|
| Versal | 4.3/5 |
| MasterClass | 3.9/5 |
| Quizlet | 3.4/5 |
| Chegg | 3.4/5 |
| Course Hero | 2.5/5 |
| Bluprint | 2.2/5 |
| StudyMode | 1.5/5 |
| StudyBlue | N/A |
Unlock StudyMode Product Quality vs. Competitors Data
VS
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StudyMode Pricing
StudyMode ROI & Value For Money
1.5/5
StudyMode has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock StudyMode's overall ROI score rated by its users and customers.
StudyMode Pricing vs. Competitors
Compared to its competitors, StudyMode's ROI score is rated right above StudyBlue, and is preceded by Bluprint.
| COMPANY | Pricing Score | |
|---|---|---|
| Versal | 4.1/5 |
| MasterClass | 4/5 |
| Chegg | 3.2/5 |
| Quizlet | 3.1/5 |
| Course Hero | 2.5/5 |
| Bluprint | 2/5 |
| StudyMode | 1.5/5 |
| StudyBlue | N/A |
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StudyMode Customer Service
1.5/5
StudyMode has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
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About StudyMode's Customer Service
Address
1680 Vine Street, 90028
Website
http://www.StudyMode.com
Phone Number
310-919-0950
StudyMode's Social Links
StudyMode Customer Service vs. Competitors
Compared to its competitors, StudyMode's Customer Service score is rated right above StudyBlue, and is preceded by Bluprint.
| COMPANY | Customer Service Score | |
|---|---|---|
| Versal | 5/5 |
| MasterClass | 3.9/5 |
| Chegg | 3.1/5 |
| Quizlet | 3/5 |
| Course Hero | 2.1/5 |
| Bluprint | 2/5 |
| StudyMode | 1.5/5 |
| StudyBlue | N/A |
Unlock StudyMode Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full StudyMode Customer Service vs. Competitors data and gain insights into your customers today.
StudyMode as an Employer
Consumer vs. Employees
StudyMode scored a -100 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of StudyMode would recommend the brand to a friend. ENPS measures how likely StudyMode employees would recommend working at StudyMode to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
