19
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Doximity
Marketing or Exec? Claim Your Free Account
About Doximity's Brand
Doximity is an online professional network for physicians. Among its major competitors, Doximity is ranked in 4th place for NPS while LinkedIn is 1st, and Veeva Systems is 2nd.Their current valuation is $250.00M
Brand at a Glance
74%
Customer Loyalty
3.7/5
Product Quality
3.7/5
Pricing
3.4/5
Customer Service
Doximity Ranking
- #4 / 4 of its competitors
Doximity NPS
Doximity's Net Promoter Score (NPS) is a 19 with 54% Promoters, 11% Passives, and 35% Detractors. Net Promoter Score tracks whether Doximity's customers would recommend using the product based on a scale of -100 to 100.
Doximity Overall NPS
| 54% | Promoters |
|---|---|
| 11% | Passives |
| 35% | Detractors |
Doximity NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2024 11 | Feb 2024 | 11 |
Mar 2024 13 | Mar 2024 | 13 |
Apr 2024 13 | Apr 2024 | 13 |
May 2024 13 | May 2024 | 13 |
Jul 2024 13 | Jul 2024 | 13 |
Aug 2024 14 | Aug 2024 | 14 |
Oct 2024 16 | Oct 2024 | 16 |
Jan 2025 16 | Jan 2025 | 16 |
Apr 2025 16 | Apr 2025 | 16 |
Nov 2025 16 | Nov 2025 | 16 |
Dec 2025 18 | Dec 2025 | 18 |
Jan 2026 18 | Jan 2026 | 18 |
How Other Brands Compare
Doximity is ranked #4 for NPS among its competitors. LinkedIn and Veeva Systems come in first and second, with Medscape coming in at third. Among those competitors, it is the lowest valued company behind Veeva Systems.
Doximity |  LinkedIn |  Veeva Systems |  Medscape | |
| Global Ranking | #- | #29 | #886 | #- |
| NPS | 19 | 33 | 31 | 23 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | $250.00M | - | $27.28B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Doximity NPS by Gender
Female customers rated Doximity's NPS 62 points higher than Male customers.
Male
-7
Doximity's NPS was rated -7 by Male customers on Comparably.
43%
Promoters
7%
Passives
50%
Detractors
Female
55
Doximity's NPS was rated 55 by Female customers on Comparably.
73%
Promoters
9%
Passives
18%
Detractors
Doximity NPS by Ethnicity
Doximity's NPS was rated the highest by Other customers, and the lowest by Caucasian customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 20 | Caucasian | 20 |
Other 34 | Other | 34 |
Doximity NPS by Age
Doximity's NPS was rated the highest by customers ages 36-40, and the lowest by customers ages 46-50.
Doximity NPS by Usage
Doximity's NPS was rated the highest by customers who have used Doximity's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -50 | Less than 1 Year | -50 |
1 to 2 Years 28 | 1 to 2 Years | 28 |
2 to 5 Years 10 | 2 to 5 Years | 10 |
5 to 10 Years 80 | 5 to 10 Years | 80 |
Doximity NPS vs. Competitors
Compared to its competitors, Doximity's NPS is rated right above Epocrates, and is preceded by Medscape.
| COMPANY | NPS Score | |
|---|---|---|
| 33 | |
| Veeva Systems | 31 |
| Medscape | 23 |
| Doximity | 19 |
 | Epocrates | N/A |
 | Monstarlab | -1 |
 | Healthgrades | -66 |
Doximity Customer Reviews
Out of the 3 Doximity customer reviews 1 was positive and 2 were constructive. Doximity customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.
All Reviews
Positive Reviews
Constructive Reviews
Doximity Customer Loyalty
74%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
74% of Doximity users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Doximity Customer Loyalty Score by Gender
Female customers rated Doximity's Customer Loyalty score 31% higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Doximity.
Male
61%
Yes
Female
92%
Yes
Doximity Customer Loyalty Score by Ethnicity
Doximity's Customer Loyalty score was rated the highest by Caucasian customers, and the lowest by Other customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Doximity.
76
out of 100
Caucasian
70
out of 100
Other
Doximity Customer Loyalty Score by Age
Doximity's Customer Loyalty score was rated the highest by customers ages 31-35, and the lowest by customers ages 41-45.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Doximity.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
31-35 100% | 31-35 | 100% |
36-40 78% | 36-40 | 78% |
41-45 55% | 41-45 | 55% |
46-50 78% | 46-50 | 78% |
51-55 70% | 51-55 | 70% |
56-60 78% | 56-60 | 78% |
Doximity Customer Loyalty Score by Usage
Doximity's Customer Loyalty score was rated the highest by customers who have used Doximity's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Doximity Customer Loyalty Score by Industry
Doximity's Customer Loyalty score was rated 75% by Healthcare, Hospitals and Medicine industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
Doximity Customer Loyalty vs. Competitors
Compared to its competitors, Doximity's Customer Loyalty score is rated right above Medscape, and is preceded by Monstarlab.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| 85% | |
| Veeva Systems | 82% |
| Monstarlab | 81% |
| Doximity | 74% |
| Medscape | 71% |
| Healthgrades | 59% |
| Epocrates | N/A |
Unlock Doximity Customer Loyalty vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Doximity Customer Loyalty vs. Competitors data and gain insights into your customers today.
Doximity Product Quality
3.7/5
Doximity has an overall Product Quality score of 3.7 out of 5 stars rated by its users and customers.
Sign Up to unlock Doximity's overall Product Quality score rated by its users and customers.
Doximity Product Information
Doximity serves markets in the United States. Doximity supports iOS, Web, and Android devices and offers products for small, medium, and large sized businesses.
Doximity’s product quality score is a 3.7 out of 5 as rated by its users and customers. Reviewers from the Healthcare, Hospitals and Medicine industry rated Doximity's product the highest.
- Website
- http://www.doximity.com
- Company Size
- 201-500 Employees
Industry
Tech
Healthcare
Mobile App
SaaS
Languages Supported
English
Product Type
Medical Practice Software
Enterprise Social Networking Software
Social Networking Software
Quick Insights into Doximity Product Quality
Doximity's Product Quality score was rated highest by customers who have used Doximity's products/services for 5 to 10 Years, and rated lowest by customers who have used Doximity's products/services for Less than 1 Year.
Sign Up to unlock insights into how customers have ranked Doximity's Product Quality.
Ranked Doximity Product Quality the Highest
Ranked Doximity Product Quality the Lowest
Doximity Product Quality Score by Gender
Female customers rated Doximity's Product Quality score 0.7 stars higher than Male customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Doximity.
Male
3.2/5
Female
3.9/5
Doximity Product Quality Score by Ethnicity
Doximity's Product Quality score was rated the highest by Other customers, and the lowest by Caucasian customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Doximity.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.6 | Caucasian | 3.6 |
Other 3.8 | Other | 3.8 |
Doximity Product Quality Score by Age
Doximity's Product Quality score was rated the highest by customers ages 31-35, and the lowest by customers ages 41-45.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Doximity.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
31-35 4.3 | 31-35 | 4.3 |
36-40 3.2 | 36-40 | 3.2 |
41-45 3.2 | 41-45 | 3.2 |
46-50 3.9 | 46-50 | 3.9 |
51-55 3.5 | 51-55 | 3.5 |
56-60 3.6 | 56-60 | 3.6 |
Doximity Product Quality Score by Usage
Doximity's Product Quality score was rated the highest by customers who have used Doximity's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
Doximity Product Quality Score by Industry
Doximity's Product Quality score was rated 3.6 stars by Healthcare, Hospitals and Medicine industry customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.
Doximity Product Quality vs. Competitors
Compared to its competitors, Doximity's Product Quality score is rated right above Medscape, and is preceded by Veeva Systems.
| COMPANY | Product Quality Score | |
|---|---|---|
| Monstarlab | 4.1/5 |
| 4/5 | |
| Veeva Systems | 3.9/5 |
| Doximity | 3.7/5 |
| Medscape | 3.6/5 |
| Healthgrades | 1.6/5 |
| Epocrates | N/A |
Unlock Doximity Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Doximity Product Quality vs. Competitors data and gain insights into your customers today.
Doximity Pricing
Doximity ROI & Value For Money
3.7/5
Doximity has a value for money and ROI score of 3.7 out of 5 stars rated by its users and customers.
Sign Up to unlock Doximity's overall ROI score rated by its users and customers.
Doximity Pricing Plans
Doximity has a pricing structure that accommodates small, medium, and large businesses.
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Healthcare, Hospitals and Medicine industry.
Who Uses Doximity?
Small Businesses
Medium Businesses
Large Enterprises
Quick Insights into Doximity ROI
Doximity's ROI score was rated highest by customers who have used Doximity's products/services for 5 to 10 Years, and rated lowest by customers who have used Doximity's products/services for Less than 1 Year.
Sign Up to unlock insights into how customers have ranked Doximity's ROI score.
Ranked Doximity ROI the Highest
Ranked Doximity ROI the Lowest
Doximity ROI Score by Gender
Female customers rated Doximity's ROI score 0.9 stars higher than Male customers.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Doximity.
Male
3.2/5
Female
4.1/5
Doximity ROI Score by Ethnicity
Doximity's ROI score was rated 3.6 stars by both Caucasian and Other customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Doximity.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.6 | Caucasian | 3.6 |
Other 3.6 | Other | 3.6 |
Doximity ROI Score by Age
Doximity's ROI score was rated the highest by customers ages 31-35, and the lowest by customers ages 41-45.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Doximity.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
31-35 4.5 | 31-35 | 4.5 |
36-40 3.9 | 36-40 | 3.9 |
41-45 2.9 | 41-45 | 2.9 |
46-50 3.5 | 46-50 | 3.5 |
51-55 3.5 | 51-55 | 3.5 |
56-60 3.9 | 56-60 | 3.9 |
Doximity ROI Score by Usage
Doximity's ROI score was rated the highest by customers who have used Doximity's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Doximity ROI Score by Industry
Doximity's ROI score was rated 3.7 stars by Healthcare, Hospitals and Medicine industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
Doximity Pricing vs. Competitors
Compared to its competitors, Doximity's ROI score is rated right above Healthgrades, and is preceded by Monstarlab.
| COMPANY | Pricing Score | |
|---|---|---|
| Veeva Systems | 3.9/5 |
| 3.7/5 | |
| Medscape | 3.7/5 |
| Monstarlab | 3.7/5 |
| Doximity | 3.7/5 |
| Healthgrades | 1.5/5 |
| Epocrates | N/A |
Unlock Doximity ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Doximity ROI vs. Competitors data and gain insights into your customers today.
Doximity Customer Satisfaction (CSAT)
Doximity Customer Satisfaction (CSAT) Score
65 / 100
Doximity has an overall Customer Satisfaction score of 65 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
41%
Satisfied
24%
Neither Satisfied nor Dissatisfied
20%
Dissatisfied
3%
Very Dissatisfied
12%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Doximity Customer Satisfaction
Doximity's Customer Satisfaction score was rated highest by customers who have used Doximity's products/services for 5 to 10 Years, and rated lowest by customers ages 41-45.
Sign Up to unlock insights into how customers have ranked Doximity's Customer Satisfaction.
Ranked Doximity Customer Satisfaction the Highest
Ranked Doximity Customer Satisfaction the Lowest
Doximity Customer Satisfaction Score by Gender
Female customers rated Doximity's Customer Satisfaction score 9 points higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Doximity.
67 / 100
MaleVery Satisfied | 42% | |
|---|---|---|
Satisfied | 25% | |
Neither Satisfied nor Dissatisfied | 8% | |
Dissatisfied | 0% | |
Very Dissatisfied | 25% |
76 / 100
FemaleVery Satisfied | 63% | |
|---|---|---|
Satisfied | 13% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 11% | |
Very Dissatisfied | 13% |
Doximity Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Doximity's Customer Satisfaction (CSAT) score was rated 71% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Doximity.
71 / 100
Very Satisfied
50%
Satisfied
21%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
29%
CSAT according to Other
Doximity's Customer Satisfaction (CSAT) score was rated 34% according to Other users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Doximity.
34 / 100
Very Satisfied
34%
Satisfied
0%
Neither Satisfied nor Dissatisfied
33%
Dissatisfied
33%
Very Dissatisfied
0%
Doximity Customer Satisfaction Score by Age
Doximity's Customer Satisfaction score was rated the highest by customers ages 36-40, and the lowest by customers ages 41-45.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Doximity.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 36-40 | 67% | |||||||||||||||
| 41-45 | 25% | |||||||||||||||
| 51-55 | 67% | |||||||||||||||
| 56-60 | 67% |
Doximity Customer Satisfaction Score by Usage
Doximity's Customer Satisfaction score was rated the highest by customers who have used Doximity's products/services for 5 to 10 Years, and the lowest by customers with 2 to 5 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
Doximity Customer Satisfaction Score by Industry
Doximity's Customer Satisfaction score was rated 71 points by Healthcare, Hospitals and Medicine industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
{
"title": "Doximity Customer Satisfaction Score by Industry",
"text": "Doximity's Customer Satisfaction score was rated 71 points by Healthcare, Hospitals and Medicine industry customers.",
"bars": [
{
"label": "Healthcare, Hospitals and Medicine",
"groupId": 522,
"score": 71,
"stars": 0,
"csatScore": 71,
"text": "Doximity's Customer Satisfaction score is rated by Healthcare, Hospitals and Medicine customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 71
}
]
}Doximity Customer Satisfaction vs. Competitors
Compared to its competitors, Doximity's Customer Satisfaction score is rated right above Healthgrades, and is preceded by Medscape.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| 76% | |
| Veeva Systems | 76% |
| Monstarlab | 76% |
| Medscape | 75% |
| Doximity | 65% |
| Healthgrades | 18% |
| Epocrates | 0% |
Unlock Doximity Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Doximity Customer Satisfaction vs. Competitors data and gain insights into your customers today.
Doximity Customer Service
3.4/5
Doximity has an overall Customer Service score of 3.4 out of 5 stars rated by its users and customers.
Sign Up to unlock Doximity's overall Customer Service score rated by its users and customers.
About Doximity's Customer Service
Address
500 3rd Street, Suite 510, San Francisco, CA 94107
Website
http://www.doximity.com
Phone Number
650-200-3901
Quick Insights into Doximity Customer Service
Doximity's Customer Service score was rated highest by customers ages 46-50, and rated lowest by customers ages 41-45.
Sign Up to unlock insights into how customers have ranked Doximity's Customer Service score.
Ranked Doximity Customer Service the Highest
Ranked Doximity Customer Service the Lowest
Doximity Customer Service Score by Gender
Female customers rated Doximity's Customer Service score 1.7 stars higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Doximity.
Male
2.6/5
Female
4.3/5
Doximity Customer Service Score by Ethnicity
Doximity's Customer Service score was rated the highest by Other customers, and the lowest by Caucasian customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Doximity.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 3 | Caucasian | 3 |
Other 3.6 | Other | 3.6 |
Doximity Customer Service Score by Age
Doximity's Customer Service score was rated the highest by customers ages 46-50, and the lowest by customers ages 41-45.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Doximity.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
31-35 3.6 | 31-35 | 3.6 |
36-40 3.9 | 36-40 | 3.9 |
41-45 2.2 | 41-45 | 2.2 |
46-50 4.5 | 46-50 | 4.5 |
51-55 3.5 | 51-55 | 3.5 |
56-60 3.6 | 56-60 | 3.6 |
Doximity Customer Service Score by Usage
Doximity's Customer Service score was rated the highest by customers who have used Doximity's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
Doximity Customer Service Score by Industry
Doximity's Customer Service score was rated 3.4 stars by Healthcare, Hospitals and Medicine industry customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.
Doximity Customer Service vs. Competitors
Compared to its competitors, Doximity's Customer Service score is rated right above Healthgrades, and is preceded by Medscape.
| COMPANY | Customer Service Score | |
|---|---|---|
| Monstarlab | 4.2/5 |
| Veeva Systems | 4/5 |
| 3.7/5 | |
| Medscape | 3.6/5 |
| Doximity | 3.4/5 |
| Healthgrades | 1.7/5 |
| Epocrates | N/A |
Unlock Doximity Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Doximity Customer Service vs. Competitors data and gain insights into your customers today.
Doximity as an Employer
4.6/5
Doximity has a 4.6/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Doximity scored a 19 for Net Promoter Score and a 64 for Employee Net Promoter Score. NPS gauges how likely a customer of Doximity would recommend the brand to a friend. ENPS measures how likely Doximity employees would recommend working at Doximity to a friend.
Net Promoter Score
19
NPS Score
| 54% | Promoters |
|---|---|
| 11% | Passive |
| 35% | Detractors |
Employee Net Promoter Score
64
eNPS Score
| 74% | Promoters |
|---|---|
| 16% | Passive |
| 10% | Detractors |
