34
NPS
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Dynetics
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About Dynetics' Brand
Employee-owned, mid-tier, engineering solutions provider for defense and aerospace. Among its major competitors, Dynetics is ranked in 2nd place for NPS while Aerojet Rocketdyne is 1st, and ADTRAN, INC. is 3rd.Their current valuation is $8k
Brand at a Glance
100%
Customer Loyalty
3.2/5
Product Quality
2.5/5
Pricing
2.5/5
Customer Service
Dynetics Ranking
- #2 / 4 of its competitors
Dynetics NPS
Dynetics's Net Promoter Score (NPS) is a 34 with 67% Promoters, 0% Passives, and 33% Detractors. Net Promoter Score tracks whether Dynetics's customers would recommend using the product based on a scale of -100 to 100.
Dynetics Overall NPS
| 67% | Promoters |
|---|---|
| 0% | Passives |
| 33% | Detractors |
Dynetics NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2022 100 | Feb 2022 | 100 |
Sep 2022 100 | Sep 2022 | 100 |
Jun 2023 33 | Jun 2023 | 33 |
How Other Brands Compare
Dynetics is ranked second for NPS among its competitors. Aerojet Rocketdyne and Northrop Grumman Corporation come in first and third, with Raytheon Technologies coming in at #4. Among those competitors, it is the lowest valued company behind Northrop Grumman Corporation.
Dynetics |  Northrop Grumman Corporation |  Raytheon Technologies |  Aerojet Rocketdyne | |
| Global Ranking | #- | #177 | #635 | #- |
| NPS | 34 | 16 | 7 | 35 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral | - |
| Valuation Updated every 24 hours for public companies | $8k | $54.60B | $32.56B | $4.06B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Dynetics NPS vs. Competitors
Compared to its competitors, Dynetics's NPS is rated right above ADTRAN, INC., and is preceded by Aerojet Rocketdyne.
Dynetics Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Dynetics users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Dynetics Customer Loyalty vs. Competitors
Compared to its competitors, Dynetics's Customer Loyalty score is rated right above ADTRAN, INC..
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Dynetics | 100% |
 | ADTRAN, INC. | 84% |
| Aerojet Rocketdyne | 83% |
| Raytheon Technologies | 74% |
| Northrop Grumman Corporation | 66% |
 | Sierra Nevada Corporation | 64% |
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Dynetics Product Quality
3.2/5
Dynetics has an overall Product Quality score of 3.2 out of 5 stars rated by its users and customers.
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Dynetics Product Information
Dynetics’s product quality score is a 3.2 out of 5 as rated by its users and customers.
- Website
- http://dynetics.com/
- Company Size
- 5,001-10,000 Employees
Industry
Tech
Aerospace and Aviation
Enterprise
Dynetics Product Quality vs. Competitors
Compared to its competitors, Dynetics's Product Quality score is rated right below Raytheon Technologies.
| COMPANY | Product Quality Score | |
|---|---|---|
| Aerojet Rocketdyne | 3.9/5 |
| Northrop Grumman Corporation | 3.8/5 |
| ADTRAN, INC. | 3.7/5 |
| Sierra Nevada Corporation | 3.7/5 |
| Raytheon Technologies | 3.6/5 |
| Dynetics | 3.2/5 |
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Dynetics Pricing
Dynetics ROI & Value For Money
2.5/5
Dynetics has a value for money and ROI score of 2.5 out of 5 stars rated by its users and customers.
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Dynetics Pricing vs. Competitors
Compared to its competitors, Dynetics's ROI score is rated right below Raytheon Technologies.
| COMPANY | Pricing Score | |
|---|---|---|
| ADTRAN, INC. | 3.8/5 |
| Aerojet Rocketdyne | 3.7/5 |
| Sierra Nevada Corporation | 3.7/5 |
| Northrop Grumman Corporation | 3.7/5 |
| Raytheon Technologies | 3.6/5 |
| Dynetics | 2.5/5 |
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Dynetics Customer Satisfaction (CSAT)
Dynetics Customer Satisfaction (CSAT) Score
50 / 100
Dynetics has an overall Customer Satisfaction score of 50 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
50%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
50%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Dynetics Customer Satisfaction vs. Competitors
Compared to its competitors, Dynetics's Customer Satisfaction score is rated right below Sierra Nevada Corporation.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Aerojet Rocketdyne | 76% |
| ADTRAN, INC. | 75% |
| Northrop Grumman Corporation | 66% |
| Raytheon Technologies | 61% |
| Sierra Nevada Corporation | 60% |
| Dynetics | 50% |
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Dynetics Customer Service
2.5/5
Dynetics has an overall Customer Service score of 2.5 out of 5 stars rated by its users and customers.
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About Dynetics's Customer Service
Address
1002 Explorer Boulevard, Huntsville, AL 35806
Website
http://dynetics.com/
Phone Number
(256)964-4000
Dynetics Customer Service vs. Competitors
Compared to its competitors, Dynetics's Customer Service score is rated right below Raytheon Technologies.
| COMPANY | Customer Service Score | |
|---|---|---|
| Aerojet Rocketdyne | 4/5 |
| Sierra Nevada Corporation | 3.9/5 |
| ADTRAN, INC. | 3.8/5 |
| Northrop Grumman Corporation | 3.8/5 |
| Raytheon Technologies | 3.6/5 |
| Dynetics | 2.5/5 |
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Dynetics as an Employer
4.7/5
Dynetics has a 4.7/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Dynetics scored a 34 for Net Promoter Score and a 53 for Employee Net Promoter Score. NPS gauges how likely a customer of Dynetics would recommend the brand to a friend. ENPS measures how likely Dynetics employees would recommend working at Dynetics to a friend.
Net Promoter Score
34
NPS Score
| 67% | Promoters |
|---|---|
| 0% | Passive |
| 33% | Detractors |
Employee Net Promoter Score
53
eNPS Score
| 61% | Promoters |
|---|---|
| 31% | Passive |
| 8% | Detractors |
