-61
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
GE Appliances, a Haier company
Marketing or Exec? Claim Your Free Account
About GE Appliances, a Haier company's Brand
We make life better by designing and building the world's best appliances. Among its major competitors, GE Appliances, a Haier company is ranked in 6th place for NPS while viking is 1st, and Samsung is 2nd.Their current valuation is $14.06B
Brand at a Glance
68%
Customer Loyalty
1.7/5
Product Quality
1.6/5
Pricing
1.6/5
Customer Service
GE Appliances, a Haier company Ranking
- #4 / 4 of its competitors
GE Appliances, a Haier company NPS
GE Appliances, a Haier company's Net Promoter Score (NPS) is a -61 with 15% Promoters, 9% Passives, and 76% Detractors. Net Promoter Score tracks whether GE Appliances, a Haier company's customers would recommend using the product based on a scale of -100 to 100.
GE Appliances, a Haier company Overall NPS
| 15% | Promoters |
|---|---|
| 9% | Passives |
| 76% | Detractors |
GE Appliances, a Haier company NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2025 -62 | Jan 2025 | -62 |
Apr 2025 -62 | Apr 2025 | -62 |
May 2025 -62 | May 2025 | -62 |
Jun 2025 -62 | Jun 2025 | -62 |
Jul 2025 -62 | Jul 2025 | -62 |
Aug 2025 -62 | Aug 2025 | -62 |
Oct 2025 -62 | Oct 2025 | -62 |
Nov 2025 -60 | Nov 2025 | -60 |
Jan 2026 -63 | Jan 2026 | -63 |
Feb 2026 -62 | Feb 2026 | -62 |
Mar 2026 -62 | Mar 2026 | -62 |
Apr 2026 -60 | Apr 2026 | -60 |
How Other Brands Compare
GE Appliances, a Haier company is ranked #4 for NPS among its competitors. Samsung and LG come in first and second, with Electrolux coming in at third. Among those competitors, it is the second most valued company behind Samsung.
GE Appliances, a Haier company |  Samsung |  Electrolux |  LG | |
| Global Ranking | #- | #103 | #312 | #398 |
| NPS | -61 | 16 | -26 | 10 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral | - |
| Valuation Updated every 24 hours for public companies | $14.06B | $263.86B | $4.03B | $7.17B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
GE Appliances, a Haier company NPS by Gender
Female customers rated GE Appliances, a Haier company's NPS 1 points higher than Male customers.
Male
-82
GE Appliances, a Haier company's NPS was rated -82 by Male customers on Comparably.
7%
Promoters
4%
Passives
89%
Detractors
Female
-81
GE Appliances, a Haier company's NPS was rated -81 by Female customers on Comparably.
5%
Promoters
9%
Passives
86%
Detractors
GE Appliances, a Haier company NPS by Ethnicity
GE Appliances, a Haier company's NPS was rated the highest by Asian or Pacific Islander customers, and the lowest by Hispanic or Latino customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -87 | Caucasian | -87 |
Hispanic or Latino -100 | Hispanic or Latino | -100 |
African American/Black -100 | African American/Black | -100 |
Asian or Pacific Islander -45 | Asian or Pacific Islander | -45 |
Other -70 | Other | -70 |
GE Appliances, a Haier company NPS by Age
GE Appliances, a Haier company's NPS was rated the highest by customers ages 18-25, and the lowest by customers ages 66+.
GE Appliances, a Haier company NPS by Usage
GE Appliances, a Haier company's NPS was rated the highest by customers who have used GE Appliances, a Haier company's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -80 | Less than 1 Year | -80 |
1 to 2 Years -75 | 1 to 2 Years | -75 |
2 to 5 Years -53 | 2 to 5 Years | -53 |
5 to 10 Years -77 | 5 to 10 Years | -77 |
Over 10 Years -90 | Over 10 Years | -90 |
GE Appliances, a Haier company NPS vs. Competitors
Compared to its competitors, GE Appliances, a Haier company's NPS is rated right above Maytag Corporation, and is preceded by Whirlpool Corporation.
| COMPANY | NPS Score | |
|---|---|---|
 | viking | 28 |
| Samsung | 16 |
| LG | 10 |
| Electrolux | -26 |
 | Whirlpool Corporation | -42 |
| GE Appliances, a Haier company | -61 |
 | Maytag Corporation | -100 |
GE Appliances, a Haier company Customer Reviews
Out of the 36 GE Appliances, a Haier company customer reviews 3 were positive and 33 were constructive. GE Appliances, a Haier company customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.
All Reviews
Positive Reviews
Constructive Reviews
GE Appliances, a Haier company Customer Loyalty
68%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
68% of GE Appliances, a Haier company users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
GE Appliances, a Haier company Customer Loyalty Score by Gender
Male customers rated GE Appliances, a Haier company's Customer Loyalty score 3% higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of GE Appliances, a Haier company.
Male
68%
Yes
Female
65%
Yes
GE Appliances, a Haier company Customer Loyalty Score by Ethnicity
GE Appliances, a Haier company's Customer Loyalty score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of GE Appliances, a Haier company.
66
out of 100
Caucasian
70
out of 100
Hispanic or Latino
70
out of 100
African American/Black
90
out of 100
Asian or Pacific Islander
70
out of 100
Other
GE Appliances, a Haier company Customer Loyalty Score by Age
GE Appliances, a Haier company's Customer Loyalty score was rated the highest by customers ages 18-25, and the lowest by customers ages 26-30.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of GE Appliances, a Haier company.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
18-25 90% | 18-25 | 90% |
26-30 40% | 26-30 | 40% |
31-35 82% | 31-35 | 82% |
36-40 66% | 36-40 | 66% |
41-45 70% | 41-45 | 70% |
46-50 82% | 46-50 | 82% |
51-55 55% | 51-55 | 55% |
56-60 45% | 56-60 | 45% |
61-65 53% | 61-65 | 53% |
66+ 75% | 66+ | 75% |
GE Appliances, a Haier company Customer Loyalty Score by Usage
GE Appliances, a Haier company's Customer Loyalty score was rated the highest by customers who have used GE Appliances, a Haier company's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
GE Appliances, a Haier company Customer Loyalty Score by Industry
GE Appliances, a Haier company's Customer Loyalty score was rated the highest by Legal industry customers, and the lowest by Military and Defense industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
GE Appliances, a Haier company Customer Loyalty vs. Competitors
Compared to its competitors, GE Appliances, a Haier company's Customer Loyalty score is rated right above Electrolux, and is preceded by Whirlpool Corporation.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Samsung | 82% |
| LG | 77% |
| Whirlpool Corporation | 71% |
| GE Appliances, a Haier company | 68% |
| Electrolux | 67% |
| viking | 60% |
| Maytag Corporation | 10% |
Unlock GE Appliances, a Haier company Customer Loyalty vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full GE Appliances, a Haier company Customer Loyalty vs. Competitors data and gain insights into your customers today.
GE Appliances, a Haier company Product Quality
1.7/5
GE Appliances, a Haier company has an overall Product Quality score of 1.7 out of 5 stars rated by its users and customers.
Sign Up to unlock GE Appliances, a Haier company's overall Product Quality score rated by its users and customers.
GE Appliances, a Haier company Product Information
GE Appliances, a Haier company’s product quality score is a 1.7 out of 5 as rated by its users and customers. Reviewers from the Accounting industry rated GE Appliances, a Haier company's product the highest. Reviewers from the Aerospace and Aviation industry rated GE Appliances, a Haier company the lowest at 1.5.
- Website
- http://geappliancesco.com
- Company Size
- 10,000+ Employees
Industry
Consumer Goods
Quick Insights into GE Appliances, a Haier company Product Quality
GE Appliances, a Haier company's Product Quality score was rated highest by customers ages 18-25, and rated lowest by customers who have used GE Appliances, a Haier company's products/services for Over 10 Years.
Sign Up to unlock insights into how customers have ranked GE Appliances, a Haier company's Product Quality.
Ranked GE Appliances, a Haier company Product Quality the Highest
Ranked GE Appliances, a Haier company Product Quality the Lowest
GE Appliances, a Haier company Product Quality Score by Gender
GE Appliances, a Haier company's Product Quality score was rated 1.5 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of GE Appliances, a Haier company.
Male
1.5/5
Female
1.5/5
GE Appliances, a Haier company Product Quality Score by Ethnicity
GE Appliances, a Haier company's Product Quality score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of GE Appliances, a Haier company.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Hispanic or Latino 1.5 | Hispanic or Latino | 1.5 |
African American/Black 1.5 | African American/Black | 1.5 |
Asian or Pacific Islander 2.9 | Asian or Pacific Islander | 2.9 |
Other 1.5 | Other | 1.5 |
GE Appliances, a Haier company Product Quality Score by Age
GE Appliances, a Haier company's Product Quality score was rated the highest by customers ages 18-25, and the lowest by customers ages 66+.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of GE Appliances, a Haier company.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 4 | 18-25 | 4 |
26-30 2.3 | 26-30 | 2.3 |
31-35 1.9 | 31-35 | 1.9 |
36-40 1.5 | 36-40 | 1.5 |
41-45 2.4 | 41-45 | 2.4 |
46-50 1.8 | 46-50 | 1.8 |
51-55 1.5 | 51-55 | 1.5 |
56-60 1.5 | 56-60 | 1.5 |
61-65 1.5 | 61-65 | 1.5 |
66+ 1.5 | 66+ | 1.5 |
GE Appliances, a Haier company Product Quality Score by Usage
GE Appliances, a Haier company's Product Quality score was rated the highest by customers who have used GE Appliances, a Haier company's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
GE Appliances, a Haier company Product Quality Score by Industry
GE Appliances, a Haier company's Product Quality score was rated the highest by Accounting industry customers, and the lowest by Military and Defense industry customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.
GE Appliances, a Haier company Product Quality vs. Competitors
Compared to its competitors, GE Appliances, a Haier company's Product Quality score is rated right above Maytag Corporation, and is preceded by Whirlpool Corporation.
| COMPANY | Product Quality Score | |
|---|---|---|
| Samsung | 3.7/5 |
| LG | 3.5/5 |
| viking | 3.2/5 |
| Electrolux | 2.5/5 |
| Whirlpool Corporation | 1.9/5 |
| GE Appliances, a Haier company | 1.7/5 |
| Maytag Corporation | 1.5/5 |
Unlock GE Appliances, a Haier company Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full GE Appliances, a Haier company Product Quality vs. Competitors data and gain insights into your customers today.
GE Appliances, a Haier company Pricing
GE Appliances, a Haier company ROI & Value For Money
1.6/5
GE Appliances, a Haier company has a value for money and ROI score of 1.6 out of 5 stars rated by its users and customers.
Sign Up to unlock GE Appliances, a Haier company's overall ROI score rated by its users and customers.
GE Appliances, a Haier company Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Accounting industry. The users from the Aerospace and Aviation industry think that they had the lowest ROI from GE Appliances, a Haier company.
Quick Insights into GE Appliances, a Haier company ROI
GE Appliances, a Haier company's ROI score was rated highest by customers ages 18-25, and rated lowest by customers who have used GE Appliances, a Haier company's products/services for Over 10 Years.
Sign Up to unlock insights into how customers have ranked GE Appliances, a Haier company's ROI score.
Ranked GE Appliances, a Haier company ROI the Highest
Ranked GE Appliances, a Haier company ROI the Lowest
GE Appliances, a Haier company ROI Score by Gender
GE Appliances, a Haier company's ROI score was rated 1.5 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of GE Appliances, a Haier company.
Male
1.5/5
Female
1.5/5
GE Appliances, a Haier company ROI Score by Ethnicity
GE Appliances, a Haier company's ROI score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of GE Appliances, a Haier company.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Hispanic or Latino 1.5 | Hispanic or Latino | 1.5 |
African American/Black 1.5 | African American/Black | 1.5 |
Asian or Pacific Islander 3.3 | Asian or Pacific Islander | 3.3 |
Other 1.5 | Other | 1.5 |
GE Appliances, a Haier company ROI Score by Age
GE Appliances, a Haier company's ROI score was rated the highest by customers ages 18-25, and the lowest by customers ages 66+.
Sign Up for Brand Profile PRO to get the full ROI by Age data of GE Appliances, a Haier company.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 3.7 | 18-25 | 3.7 |
26-30 2.3 | 26-30 | 2.3 |
31-35 1.7 | 31-35 | 1.7 |
36-40 1.5 | 36-40 | 1.5 |
41-45 2.6 | 41-45 | 2.6 |
46-50 1.7 | 46-50 | 1.7 |
51-55 1.5 | 51-55 | 1.5 |
56-60 1.5 | 56-60 | 1.5 |
61-65 1.5 | 61-65 | 1.5 |
66+ 1.5 | 66+ | 1.5 |
GE Appliances, a Haier company ROI Score by Usage
GE Appliances, a Haier company's ROI score was rated the highest by customers who have used GE Appliances, a Haier company's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
GE Appliances, a Haier company ROI Score by Industry
GE Appliances, a Haier company's ROI score was rated the highest by Accounting industry customers, and the lowest by Military and Defense industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
GE Appliances, a Haier company Pricing vs. Competitors
Compared to its competitors, GE Appliances, a Haier company's ROI score is rated right above Maytag Corporation, and is preceded by Whirlpool Corporation.
| COMPANY | Pricing Score | |
|---|---|---|
| Samsung | 3.5/5 |
| LG | 3.3/5 |
| viking | 2.5/5 |
| Electrolux | 2.4/5 |
| Whirlpool Corporation | 1.8/5 |
| GE Appliances, a Haier company | 1.6/5 |
| Maytag Corporation | 1.5/5 |
Unlock GE Appliances, a Haier company ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full GE Appliances, a Haier company ROI vs. Competitors data and gain insights into your customers today.
GE Appliances, a Haier company Customer Satisfaction (CSAT)
GE Appliances, a Haier company Customer Satisfaction (CSAT) Score
20 / 100
GE Appliances, a Haier company has an overall Customer Satisfaction score of 20 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
10%
Satisfied
10%
Neither Satisfied nor Dissatisfied
5%
Dissatisfied
9%
Very Dissatisfied
66%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into GE Appliances, a Haier company Customer Satisfaction
GE Appliances, a Haier company's Customer Satisfaction score was rated highest by customers ages 18-25, and rated lowest by customers from the Legal industry.
Sign Up to unlock insights into how customers have ranked GE Appliances, a Haier company's Customer Satisfaction.
Ranked GE Appliances, a Haier company Customer Satisfaction the Highest
Ranked GE Appliances, a Haier company Customer Satisfaction the Lowest
GE Appliances, a Haier company Customer Satisfaction Score by Gender
Female customers rated GE Appliances, a Haier company's Customer Satisfaction score 2 points higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of GE Appliances, a Haier company.
11 / 100
MaleVery Satisfied | 3% | |
|---|---|---|
Satisfied | 8% | |
Neither Satisfied nor Dissatisfied | 3% | |
Dissatisfied | 5% | |
Very Dissatisfied | 81% |
13 / 100
FemaleVery Satisfied | 6% | |
|---|---|---|
Satisfied | 7% | |
Neither Satisfied nor Dissatisfied | 7% | |
Dissatisfied | 8% | |
Very Dissatisfied | 72% |
GE Appliances, a Haier company Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
GE Appliances, a Haier company's Customer Satisfaction (CSAT) score was rated 10% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of GE Appliances, a Haier company.
10 / 100
Very Satisfied
5%
Satisfied
5%
Neither Satisfied nor Dissatisfied
4%
Dissatisfied
8%
Very Dissatisfied
78%
CSAT according to Hispanic or Latino
GE Appliances, a Haier company's Customer Satisfaction (CSAT) score was rated 0% according to Hispanic or Latino users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of GE Appliances, a Haier company.
0 / 100
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
CSAT according to African American/Black
GE Appliances, a Haier company's Customer Satisfaction (CSAT) score was rated 0% according to African American/Black users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of GE Appliances, a Haier company.
0 / 100
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
CSAT according to Asian or Pacific Islander
GE Appliances, a Haier company's Customer Satisfaction (CSAT) score was rated 22% according to Asian or Pacific Islander users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of GE Appliances, a Haier company.
22 / 100
Very Satisfied
11%
Satisfied
11%
Neither Satisfied nor Dissatisfied
22%
Dissatisfied
11%
Very Dissatisfied
45%
CSAT according to Other
GE Appliances, a Haier company's Customer Satisfaction (CSAT) score was rated 17% according to Other users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of GE Appliances, a Haier company.
17 / 100
Very Satisfied
3%
Satisfied
14%
Neither Satisfied nor Dissatisfied
4%
Dissatisfied
4%
Very Dissatisfied
75%
GE Appliances, a Haier company Customer Satisfaction Score by Age
GE Appliances, a Haier company's Customer Satisfaction score was rated the highest by customers ages 18-25, and the lowest by customers ages 61-65.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of GE Appliances, a Haier company.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 74% | |||||||||||||||
| 31-35 | 25% | |||||||||||||||
| 36-40 | 0% | |||||||||||||||
| 41-45 | 57% | |||||||||||||||
| 46-50 | 14% | |||||||||||||||
| 51-55 | 0% | |||||||||||||||
| 56-60 | 0% | |||||||||||||||
| 61-65 | 0% | |||||||||||||||
| 66+ | 3% |
GE Appliances, a Haier company Customer Satisfaction Score by Usage
GE Appliances, a Haier company's Customer Satisfaction score was rated the highest by customers who have used GE Appliances, a Haier company's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
GE Appliances, a Haier company Customer Satisfaction Score by Industry
GE Appliances, a Haier company's Customer Satisfaction score was rated the highest by Tech industry customers, and the lowest by Legal industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
{
"title": "GE Appliances, a Haier company Customer Satisfaction Score by Industry",
"text": "GE Appliances, a Haier company's Customer Satisfaction score was rated the highest by Tech industry customers, and the lowest by Legal industry customers.",
"bars": [
{
"label": "Tech",
"groupId": 104,
"score": 35,
"stars": 0,
"csatScore": 35,
"text": "GE Appliances, a Haier company's Customer Satisfaction score is rated by Tech customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 35
},
{
"label": "Accounting",
"groupId": 495,
"score": 33,
"stars": 0,
"csatScore": 33,
"text": "GE Appliances, a Haier company's Customer Satisfaction score is rated by Accounting customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 33
},
{
"label": "Aerospace and Aviation",
"groupId": 496,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "GE Appliances, a Haier company's Customer Satisfaction score is rated by Aerospace and Aviation customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Banking and Financial Services",
"groupId": 501,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "GE Appliances, a Haier company's Customer Satisfaction score is rated by Banking and Financial Services customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Business and Consumer Services",
"groupId": 504,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "GE Appliances, a Haier company's Customer Satisfaction score is rated by Business and Consumer Services customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Education",
"groupId": 515,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "GE Appliances, a Haier company's Customer Satisfaction score is rated by Education customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Government and Public Policy",
"groupId": 521,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "GE Appliances, a Haier company's Customer Satisfaction score is rated by Government and Public Policy customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Healthcare, Hospitals and Medicine",
"groupId": 522,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "GE Appliances, a Haier company's Customer Satisfaction score is rated by Healthcare, Hospitals and Medicine customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Legal",
"groupId": 529,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "GE Appliances, a Haier company's Customer Satisfaction score is rated by Legal customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Manufacturing and Machinery",
"groupId": 533,
"score": 25,
"stars": 0,
"csatScore": 25,
"text": "GE Appliances, a Haier company's Customer Satisfaction score is rated by Manufacturing and Machinery customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 25
},
{
"label": "Real Estate",
"groupId": 554,
"score": 25,
"stars": 0,
"csatScore": 25,
"text": "GE Appliances, a Haier company's Customer Satisfaction score is rated by Real Estate customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 25
}
]
}GE Appliances, a Haier company Customer Satisfaction vs. Competitors
Compared to its competitors, GE Appliances, a Haier company's Customer Satisfaction score is rated right above Maytag Corporation, and is preceded by Whirlpool Corporation.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| LG | 69% |
| Samsung | 68% |
| viking | 58% |
| Electrolux | 35% |
| Whirlpool Corporation | 26% |
| GE Appliances, a Haier company | 20% |
| Maytag Corporation | 0% |
Unlock GE Appliances, a Haier company Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full GE Appliances, a Haier company Customer Satisfaction vs. Competitors data and gain insights into your customers today.
GE Appliances, a Haier company Customer Service
1.6/5
GE Appliances, a Haier company has an overall Customer Service score of 1.6 out of 5 stars rated by its users and customers.
Sign Up to unlock GE Appliances, a Haier company's overall Customer Service score rated by its users and customers.
About GE Appliances, a Haier company's Customer Service
Address
4000 Buechel Bank Rd, Louisville, KY 40225-0001
Website
http://geappliancesco.com
Phone Number
502-452-4666
GE Appliances, a Haier company's Social Links
Quick Insights into GE Appliances, a Haier company Customer Service
GE Appliances, a Haier company's Customer Service score was rated highest by customers ages 18-25, and rated lowest by customers from the Real Estate industry.
Sign Up to unlock insights into how customers have ranked GE Appliances, a Haier company's Customer Service score.
Ranked GE Appliances, a Haier company Customer Service the Highest
Ranked GE Appliances, a Haier company Customer Service the Lowest
GE Appliances, a Haier company Customer Service Score by Gender
GE Appliances, a Haier company's Customer Service score was rated 1.5 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of GE Appliances, a Haier company.
Male
1.5/5
Female
1.5/5
GE Appliances, a Haier company Customer Service Score by Ethnicity
GE Appliances, a Haier company's Customer Service score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of GE Appliances, a Haier company.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Hispanic or Latino 1.5 | Hispanic or Latino | 1.5 |
African American/Black 1.5 | African American/Black | 1.5 |
Asian or Pacific Islander 3 | Asian or Pacific Islander | 3 |
Other 1.5 | Other | 1.5 |
GE Appliances, a Haier company Customer Service Score by Age
GE Appliances, a Haier company's Customer Service score was rated the highest by customers ages 18-25, and the lowest by customers ages 66+.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of GE Appliances, a Haier company.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
18-25 3.6 | 18-25 | 3.6 |
26-30 2.3 | 26-30 | 2.3 |
31-35 1.7 | 31-35 | 1.7 |
36-40 1.5 | 36-40 | 1.5 |
41-45 2.6 | 41-45 | 2.6 |
46-50 1.5 | 46-50 | 1.5 |
51-55 1.5 | 51-55 | 1.5 |
56-60 1.5 | 56-60 | 1.5 |
61-65 1.5 | 61-65 | 1.5 |
66+ 1.5 | 66+ | 1.5 |
GE Appliances, a Haier company Customer Service Score by Usage
GE Appliances, a Haier company's Customer Service score was rated the highest by customers who have used GE Appliances, a Haier company's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
GE Appliances, a Haier company Customer Service Score by Industry
GE Appliances, a Haier company's Customer Service score was rated the highest by Accounting industry customers, and the lowest by Real Estate industry customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.
GE Appliances, a Haier company Customer Service vs. Competitors
Compared to its competitors, GE Appliances, a Haier company's Customer Service score is rated right above Maytag Corporation, and is preceded by Whirlpool Corporation.
| COMPANY | Customer Service Score | |
|---|---|---|
| Samsung | 3.5/5 |
| LG | 3.2/5 |
| viking | 2.9/5 |
| Electrolux | 2.3/5 |
| Whirlpool Corporation | 1.8/5 |
| GE Appliances, a Haier company | 1.6/5 |
| Maytag Corporation | 1.5/5 |
Unlock GE Appliances, a Haier company Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full GE Appliances, a Haier company Customer Service vs. Competitors data and gain insights into your customers today.
GE Appliances, a Haier company as an Employer
3.0/5
GE Appliances, a Haier company has a 3.0/5 stars for its overall company culture rated by their employees
bottom
30%
CEO of GE Appliances, a Haier company
In the Bottom 30% of Similar Sized Companies on Comparably.
Consumer vs. Employees
GE Appliances, a Haier company scored a -61 for Net Promoter Score and a -1 for Employee Net Promoter Score. NPS gauges how likely a customer of GE Appliances, a Haier company would recommend the brand to a friend. ENPS measures how likely GE Appliances, a Haier company employees would recommend working at GE Appliances, a Haier company to a friend.
Net Promoter Score
-61
NPS Score
| 15% | Promoters |
|---|---|
| 9% | Passive |
| 76% | Detractors |
Employee Net Promoter Score
-1
eNPS Score
| 42% | Promoters |
|---|---|
| 15% | Passive |
| 43% | Detractors |
