-8
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Jabra
Marketing or Exec? Claim Your Free Account
About Jabra's Brand
Jabra is a leader in engineering communications and sound solutions – innovating to empower both consumers and businesses. Among its major competitors, Jabra is ranked in 5th place for NPS while Sennheiser is 1st, and SAP is 2nd.Their current market cap is $65.60B
Brand at a Glance
70%
Customer Loyalty
3/5
Product Quality
2.9/5
Pricing
2.8/5
Customer Service
Jabra Ranking
- #4 / 4 of its competitors
Jabra NPS
Jabra's Net Promoter Score (NPS) is a -8 with 38% Promoters, 16% Passives, and 46% Detractors. Net Promoter Score tracks whether Jabra's customers would recommend using the product based on a scale of -100 to 100.
Jabra Overall NPS
| 38% | Promoters |
|---|---|
| 16% | Passives |
| 46% | Detractors |
Jabra NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2024 -8 | Oct 2024 | -8 |
Nov 2024 -10 | Nov 2024 | -10 |
Dec 2024 -8 | Dec 2024 | -8 |
Jan 2025 -6 | Jan 2025 | -6 |
Feb 2025 -6 | Feb 2025 | -6 |
Apr 2025 -6 | Apr 2025 | -6 |
May 2025 -8 | May 2025 | -8 |
Jun 2025 -6 | Jun 2025 | -6 |
Jul 2025 -7 | Jul 2025 | -7 |
Sep 2025 -6 | Sep 2025 | -6 |
Dec 2025 -7 | Dec 2025 | -7 |
Jan 2026 -7 | Jan 2026 | -7 |
How Other Brands Compare
Jabra is ranked #4 for NPS among its competitors. Sennheiser and SAP come in first and second, with Skullcandy coming in at third. Among those competitors, it is the lowest valued company behind SAP.
Jabra |  SAP |  Skullcandy |  Sennheiser | |
| Global Ranking | #- | #185 | #539 | #- |
| NPS | -8 | 34 | 25 | 35 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | $65.60B | $154.48B | - | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Jabra NPS by Gender
Female customers rated Jabra's NPS 4 points higher than Male customers.
Male
-30
Jabra's NPS was rated -30 by Male customers on Comparably.
31%
Promoters
8%
Passives
61%
Detractors
Female
-26
Jabra's NPS was rated -26 by Female customers on Comparably.
37%
Promoters
0%
Passives
63%
Detractors
Jabra NPS by Ethnicity
Jabra's NPS was rated the highest by Other customers, and the lowest by Hispanic or Latino customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -31 | Caucasian | -31 |
Hispanic or Latino -100 | Hispanic or Latino | -100 |
Asian or Pacific Islander -50 | Asian or Pacific Islander | -50 |
Other -10 | Other | -10 |
Jabra NPS by Age
Jabra's NPS was rated the highest by customers ages 41-45, and the lowest by customers ages 66+.
Jabra NPS by Usage
Jabra's NPS was rated the highest by customers who have used Jabra's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -26 | Less than 1 Year | -26 |
1 to 2 Years -46 | 1 to 2 Years | -46 |
2 to 5 Years -24 | 2 to 5 Years | -24 |
5 to 10 Years 0 | 5 to 10 Years | 0 |
Over 10 Years -75 | Over 10 Years | -75 |
Jabra NPS vs. Competitors
Compared to its competitors, Jabra's NPS is rated right above Newegg, and is preceded by Polaroid.
| COMPANY | NPS Score | |
|---|---|---|
| Sennheiser | 35 |
| SAP | 34 |
| Skullcandy | 25 |
 | Polaroid | -4 |
| Jabra | -8 |
 | Newegg | -20 |
Jabra Customer Reviews
Out of the 13 Jabra customer reviews 2 were positive and 11 were constructive. Jabra customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.
All Reviews
Positive Reviews
Constructive Reviews
Jabra Customer Loyalty
70%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
70% of Jabra users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Jabra Customer Loyalty Score by Gender
Female customers rated Jabra's Customer Loyalty score 13% higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Jabra.
Male
65%
Yes
Female
78%
Yes
Jabra Customer Loyalty Score by Ethnicity
Jabra's Customer Loyalty score was rated the highest by Caucasian customers, and the lowest by Other customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Jabra.
73
out of 100
Caucasian
55
out of 100
Hispanic or Latino
63
out of 100
Asian or Pacific Islander
55
out of 100
Other
Jabra Customer Loyalty Score by Age
Jabra's Customer Loyalty score was rated the highest by customers ages 61-65, and the lowest by customers ages 36-40.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Jabra.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
18-25 89% | 18-25 | 89% |
26-30 87% | 26-30 | 87% |
31-35 55% | 31-35 | 55% |
36-40 28% | 36-40 | 28% |
41-45 70% | 41-45 | 70% |
46-50 40% | 46-50 | 40% |
51-55 70% | 51-55 | 70% |
56-60 40% | 56-60 | 40% |
61-65 100% | 61-65 | 100% |
66+ 59% | 66+ | 59% |
Jabra Customer Loyalty Score by Usage
Jabra's Customer Loyalty score was rated the highest by customers who have used Jabra's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Jabra Customer Loyalty Score by Industry
Jabra's Customer Loyalty score was rated the highest by Healthcare, Hospitals and Medicine industry customers, and the lowest by Aerospace and Aviation industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
Jabra Customer Loyalty vs. Competitors
Compared to its competitors, Jabra's Customer Loyalty score is rated right above Newegg, and is preceded by Sennheiser.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Polaroid | 81% |
| SAP | 80% |
| Skullcandy | 80% |
| Sennheiser | 76% |
| Jabra | 70% |
| Newegg | 68% |
Unlock Jabra Customer Loyalty vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Jabra Customer Loyalty vs. Competitors data and gain insights into your customers today.
Jabra Product Quality
3/5
Jabra has an overall Product Quality score of 3 out of 5 stars rated by its users and customers.
Sign Up to unlock Jabra's overall Product Quality score rated by its users and customers.
Jabra Product Information
Jabra’s product quality score is a 3 out of 5 as rated by its users and customers. Reviewers from the Aerospace and Aviation industry rated Jabra's product the highest. Reviewers from the Banking and Financial Services industry rated Jabra the lowest at 1.5.
- Website
- http://www.jabra.com
- Company Size
- 1,001-5,000 Employees
Industry
Telecommunications
Quick Insights into Jabra Product Quality
Jabra's Product Quality score was rated highest by customers ages 18-25, and rated lowest by customers who have used Jabra's products/services for Over 10 Years.
Sign Up to unlock insights into how customers have ranked Jabra's Product Quality.
Ranked Jabra Product Quality the Highest
Ranked Jabra Product Quality the Lowest
Jabra Product Quality Score by Gender
Male customers rated Jabra's Product Quality score 0.2 stars higher than Female customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Jabra.
Male
2.6/5
Female
2.4/5
Jabra Product Quality Score by Ethnicity
Jabra's Product Quality score was rated the highest by Other customers, and the lowest by Hispanic or Latino customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Jabra.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.6 | Caucasian | 2.6 |
Hispanic or Latino 1.6 | Hispanic or Latino | 1.6 |
Asian or Pacific Islander 2.4 | Asian or Pacific Islander | 2.4 |
Other 2.8 | Other | 2.8 |
Jabra Product Quality Score by Age
Jabra's Product Quality score was rated the highest by customers ages 18-25, and the lowest by customers ages 61-65.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Jabra.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 4.4 | 18-25 | 4.4 |
26-30 3.2 | 26-30 | 3.2 |
31-35 3.2 | 31-35 | 3.2 |
36-40 1.8 | 36-40 | 1.8 |
41-45 3.9 | 41-45 | 3.9 |
46-50 1.5 | 46-50 | 1.5 |
51-55 1.6 | 51-55 | 1.6 |
56-60 2.3 | 56-60 | 2.3 |
61-65 1.5 | 61-65 | 1.5 |
66+ 1.7 | 66+ | 1.7 |
Jabra Product Quality Score by Usage
Jabra's Product Quality score was rated the highest by customers who have used Jabra's products/services for Less than 1 Year, and the lowest by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
Jabra Product Quality Score by Industry
Jabra's Product Quality score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Consulting industry customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.
Jabra Product Quality vs. Competitors
Compared to its competitors, Jabra's Product Quality score is rated right above Newegg, and is preceded by Polaroid.
| COMPANY | Product Quality Score | |
|---|---|---|
| Sennheiser | 4.3/5 |
| SAP | 4.1/5 |
| Skullcandy | 3.7/5 |
| Polaroid | 3.5/5 |
| Jabra | 3/5 |
| Newegg | 3/5 |
Unlock Jabra Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Jabra Product Quality vs. Competitors data and gain insights into your customers today.
Jabra Pricing
Jabra ROI & Value For Money
2.9/5
Jabra has a value for money and ROI score of 2.9 out of 5 stars rated by its users and customers.
Sign Up to unlock Jabra's overall ROI score rated by its users and customers.
Jabra Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Arts and Entertainment industry. The users from the Banking and Financial Services industry think that they had the lowest ROI from Jabra.
Quick Insights into Jabra ROI
Jabra's ROI score was rated highest by customers ages 18-25, and rated lowest by Hispanic or Latino customers.
Sign Up to unlock insights into how customers have ranked Jabra's ROI score.
Ranked Jabra ROI the Highest
Ranked Jabra ROI the Lowest
Jabra ROI Score by Gender
Male customers rated Jabra's ROI score 0.5 stars higher than Female customers.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Jabra.
Male
2.6/5
Female
2.1/5
Jabra ROI Score by Ethnicity
Jabra's ROI score was rated the highest by Other customers, and the lowest by Hispanic or Latino customers.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Jabra.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.6 | Caucasian | 2.6 |
Hispanic or Latino 1.5 | Hispanic or Latino | 1.5 |
Asian or Pacific Islander 1.9 | Asian or Pacific Islander | 1.9 |
Other 2.7 | Other | 2.7 |
Jabra ROI Score by Age
Jabra's ROI score was rated the highest by customers ages 18-25, and the lowest by customers ages 66+.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Jabra.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 4.1 | 18-25 | 4.1 |
26-30 3.4 | 26-30 | 3.4 |
31-35 2.6 | 31-35 | 2.6 |
36-40 1.8 | 36-40 | 1.8 |
41-45 3.7 | 41-45 | 3.7 |
46-50 1.8 | 46-50 | 1.8 |
51-55 2.3 | 51-55 | 2.3 |
56-60 2 | 56-60 | 2 |
61-65 1.5 | 61-65 | 1.5 |
66+ 1.5 | 66+ | 1.5 |
Jabra ROI Score by Usage
Jabra's ROI score was rated the highest by customers who have used Jabra's products/services for Less than 1 Year, and the lowest by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Jabra ROI Score by Industry
Jabra's ROI score was rated the highest by Arts and Entertainment industry customers, and the lowest by Banking and Financial Services industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
Jabra Pricing vs. Competitors
Compared to its competitors, Jabra's ROI score is rated right below Newegg.
| COMPANY | Pricing Score | |
|---|---|---|
| Sennheiser | 4/5 |
| SAP | 3.9/5 |
| Skullcandy | 3.7/5 |
| Polaroid | 3.7/5 |
| Newegg | 3/5 |
| Jabra | 2.9/5 |
Unlock Jabra ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Jabra ROI vs. Competitors data and gain insights into your customers today.
Jabra Customer Satisfaction (CSAT)
Jabra Customer Satisfaction (CSAT) Score
55 / 100
Jabra has an overall Customer Satisfaction score of 55 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
33%
Satisfied
22%
Neither Satisfied nor Dissatisfied
7%
Dissatisfied
6%
Very Dissatisfied
32%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Jabra Customer Satisfaction
Jabra's Customer Satisfaction score was rated highest by customers ages 18-25, and rated lowest by customers who have used Jabra's products/services for Over 10 Years.
Sign Up to unlock insights into how customers have ranked Jabra's Customer Satisfaction.
Ranked Jabra Customer Satisfaction the Highest
Ranked Jabra Customer Satisfaction the Lowest
Jabra Customer Satisfaction Score by Gender
Male customers rated Jabra's Customer Satisfaction score 25 points higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Jabra.
45 / 100
MaleVery Satisfied | 27% | |
|---|---|---|
Satisfied | 18% | |
Neither Satisfied nor Dissatisfied | 7% | |
Dissatisfied | 2% | |
Very Dissatisfied | 46% |
20 / 100
FemaleVery Satisfied | 20% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 20% | |
Dissatisfied | 0% | |
Very Dissatisfied | 60% |
Jabra Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Jabra's Customer Satisfaction (CSAT) score was rated 48% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Jabra.
48 / 100
Very Satisfied
19%
Satisfied
29%
Neither Satisfied nor Dissatisfied
4%
Dissatisfied
0%
Very Dissatisfied
48%
CSAT according to Hispanic or Latino
Jabra's Customer Satisfaction (CSAT) score was rated 34% according to Hispanic or Latino users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Jabra.
34 / 100
Very Satisfied
34%
Satisfied
0%
Neither Satisfied nor Dissatisfied
33%
Dissatisfied
0%
Very Dissatisfied
33%
CSAT according to Asian or Pacific Islander
Jabra's Customer Satisfaction (CSAT) score was rated 34% according to Asian or Pacific Islander users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Jabra.
34 / 100
Very Satisfied
34%
Satisfied
0%
Neither Satisfied nor Dissatisfied
8%
Dissatisfied
8%
Very Dissatisfied
50%
CSAT according to Other
Jabra's Customer Satisfaction (CSAT) score was rated 44% according to Other users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Jabra.
44 / 100
Very Satisfied
33%
Satisfied
11%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
56%
Jabra Customer Satisfaction Score by Age
Jabra's Customer Satisfaction score was rated the highest by customers ages 18-25, and the lowest by customers ages 61-65.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Jabra.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 100% | |||||||||||||||
| 26-30 | 0% | |||||||||||||||
| 31-35 | 43% | |||||||||||||||
| 36-40 | 50% | |||||||||||||||
| 41-45 | 67% | |||||||||||||||
| 46-50 | 34% | |||||||||||||||
| 56-60 | 33% | |||||||||||||||
| 61-65 | 0% | |||||||||||||||
| 66+ | 18% |
Jabra Customer Satisfaction Score by Usage
Jabra's Customer Satisfaction score was rated the highest by customers who have used Jabra's products/services for Less than 1 Year, and the lowest by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
Jabra Customer Satisfaction Score by Industry
Jabra's Customer Satisfaction score was rated the highest by Arts and Entertainment industry customers, and the lowest by Healthcare, Hospitals and Medicine industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
{
"title": "Jabra Customer Satisfaction Score by Industry",
"text": "Jabra's Customer Satisfaction score was rated the highest by Arts and Entertainment industry customers, and the lowest by Healthcare, Hospitals and Medicine industry customers.",
"bars": [
{
"label": "Tech",
"groupId": 104,
"score": 42,
"stars": 0,
"csatScore": 42,
"text": "Jabra's Customer Satisfaction score is rated by Tech customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 42
},
{
"label": "Arts and Entertainment",
"groupId": 499,
"score": 50,
"stars": 0,
"csatScore": 50,
"text": "Jabra's Customer Satisfaction score is rated by Arts and Entertainment customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 50
},
{
"label": "Banking and Financial Services",
"groupId": 501,
"score": 33,
"stars": 0,
"csatScore": 33,
"text": "Jabra's Customer Satisfaction score is rated by Banking and Financial Services customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 33
},
{
"label": "Consulting",
"groupId": 511,
"score": 34,
"stars": 0,
"csatScore": 34,
"text": "Jabra's Customer Satisfaction score is rated by Consulting customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 34
},
{
"label": "Healthcare, Hospitals and Medicine",
"groupId": 522,
"score": 33,
"stars": 0,
"csatScore": 33,
"text": "Jabra's Customer Satisfaction score is rated by Healthcare, Hospitals and Medicine customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 33
}
]
}Jabra Customer Satisfaction vs. Competitors
Compared to its competitors, Jabra's Customer Satisfaction score is rated right below Newegg.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| SAP | 82% |
| Polaroid | 82% |
| Sennheiser | 72% |
| Skullcandy | 71% |
| Newegg | 58% |
| Jabra | 55% |
Unlock Jabra Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Jabra Customer Satisfaction vs. Competitors data and gain insights into your customers today.
Jabra Customer Service
2.8/5
Jabra has an overall Customer Service score of 2.8 out of 5 stars rated by its users and customers.
Sign Up to unlock Jabra's overall Customer Service score rated by its users and customers.
About Jabra's Customer Service
Address
900 Chelmsford Street, Lowell, MA 01851
Website
http://www.jabra.com
Phone Number
978.322.4700
Jabra's Social Links
Quick Insights into Jabra Customer Service
Jabra's Customer Service score was rated highest by customers ages 18-25, and rated lowest by customers from the Healthcare, Hospitals and Medicine industry.
Sign Up to unlock insights into how customers have ranked Jabra's Customer Service score.
Ranked Jabra Customer Service the Highest
Ranked Jabra Customer Service the Lowest
Jabra Customer Service Score by Gender
Jabra's Customer Service score was rated 2.5 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Jabra.
Male
2.5/5
Female
2.5/5
Jabra Customer Service Score by Ethnicity
Jabra's Customer Service score was rated the highest by Other customers, and the lowest by Asian or Pacific Islander customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Jabra.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 2.3 | Caucasian | 2.3 |
Hispanic or Latino 2.4 | Hispanic or Latino | 2.4 |
Asian or Pacific Islander 2 | Asian or Pacific Islander | 2 |
Other 2.8 | Other | 2.8 |
Jabra Customer Service Score by Age
Jabra's Customer Service score was rated the highest by customers ages 18-25, and the lowest by customers ages 66+.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Jabra.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
18-25 4.2 | 18-25 | 4.2 |
26-30 3.2 | 26-30 | 3.2 |
31-35 2.9 | 31-35 | 2.9 |
36-40 1.7 | 36-40 | 1.7 |
41-45 3.7 | 41-45 | 3.7 |
46-50 2.1 | 46-50 | 2.1 |
51-55 1.5 | 51-55 | 1.5 |
56-60 2 | 56-60 | 2 |
61-65 1.5 | 61-65 | 1.5 |
66+ 1.5 | 66+ | 1.5 |
Jabra Customer Service Score by Usage
Jabra's Customer Service score was rated the highest by customers who have used Jabra's products/services for 5 to 10 Years, and the lowest by customers with 1 to 2 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
Jabra Customer Service Score by Industry
Jabra's Customer Service score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Healthcare, Hospitals and Medicine industry customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.
Jabra Customer Service vs. Competitors
Compared to its competitors, Jabra's Customer Service score is rated right above Newegg, and is preceded by Skullcandy.
| COMPANY | Customer Service Score | |
|---|---|---|
| SAP | 4/5 |
| Sennheiser | 4/5 |
| Polaroid | 3.7/5 |
| Skullcandy | 3.6/5 |
| Jabra | 2.8/5 |
| Newegg | 2.8/5 |
Unlock Jabra Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Jabra Customer Service vs. Competitors data and gain insights into your customers today.
Jabra as an Employer
4.7/5
Jabra has a 4.7/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Jabra scored a -8 for Net Promoter Score and a 71 for Employee Net Promoter Score. NPS gauges how likely a customer of Jabra would recommend the brand to a friend. ENPS measures how likely Jabra employees would recommend working at Jabra to a friend.
Net Promoter Score
-8
NPS Score
| 38% | Promoters |
|---|---|
| 16% | Passive |
| 46% | Detractors |
Employee Net Promoter Score
71
eNPS Score
| 80% | Promoters |
|---|---|
| 11% | Passive |
| 9% | Detractors |
