-100
NPS
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Linode
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About Linode's Brand
Linode accelerates innovation by making cloud computing simple, accessible, and affordable to all. Founded in 2003, Linode helped pioneer the cloud computing industry and today is the largest Independent Open Cloud provider in the world. Among its major competitors, Linode is ranked in 7th place for NPS while Heroku is 1st, and Amazon is 2nd.
Linode Ranking
- #4 / 4 of its competitors
Linode NPS
Linode's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Linode's customers would recommend using the product based on a scale of -100 to 100.
Linode Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Linode NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2022 -100 | Jan 2022 | -100 |
How Other Brands Compare
Linode is ranked #4 for NPS among its competitors. Amazon and Google come in first and second, with Microsoft coming in at third.
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Linode NPS vs. Competitors
Compared to its competitors, Linode's NPS is rated right below Rackspace Technology.
| COMPANY | NPS Score | |
|---|---|---|
 | Heroku | 50 |
 | Amazon | 49 |
 | 42 | |
 | Microsoft | 38 |
 | DigitalOcean | 35 |
 | Rackspace Technology | 17 |
| Linode | -100 |
Consumer vs. Employees
Linode scored a -100 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of Linode would recommend the brand to a friend. ENPS measures how likely Linode employees would recommend working at Linode to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
