-34
NPS
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Motion Recruitment Partners
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About Motion Recruitment Partners' Brand
Motion Recruitment is a holding company to a group of leading recruitment solution providers with a proven track record in filling mission-critical positions. Among its major competitors, Motion Recruitment Partners is ranked in 5th place for NPS while Randstad is 1st, and Robert Half is 2nd.
Brand at a Glance
55%
Customer Loyalty
2.6/5
Product Quality
4.2/5
Pricing
4.2/5
Customer Service
Motion Recruitment Partners Ranking
- #4 / 4 of its competitors
Motion Recruitment Partners NPS
Motion Recruitment Partners's Net Promoter Score (NPS) is a -34 with 33% Promoters, 0% Passives, and 67% Detractors. Net Promoter Score tracks whether Motion Recruitment Partners's customers would recommend using the product based on a scale of -100 to 100.
Motion Recruitment Partners Overall NPS
| 33% | Promoters |
|---|---|
| 0% | Passives |
| 67% | Detractors |
Motion Recruitment Partners NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2021 100 | Sep 2021 | 100 |
Aug 2023 0 | Aug 2023 | 0 |
Apr 2024 -33 | Apr 2024 | -33 |
How Other Brands Compare
Motion Recruitment Partners is ranked #4 for NPS among its competitors. Randstad and Robert Half come in first and second, with Cielo coming in at third.
Motion Recruitment Partners |  Randstad |  Robert Half |  Cielo | |
| Global Ranking | #- | #525 | #695 | #- |
| NPS | -34 | 17 | 15 | 13 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral | - |
| Valuation Updated every 24 hours for public companies | - | $47.78M | $8.98B | $1.87B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Motion Recruitment Partners NPS vs. Competitors
Compared to its competitors, Motion Recruitment Partners's NPS is rated right above WilsonHCG, and is preceded by Alexander Mann Solutions.
| COMPANY | NPS Score | |
|---|---|---|
| Randstad | 17 |
| Robert Half | 15 |
| Cielo | 13 |
 | Alexander Mann Solutions | -10 |
| Motion Recruitment Partners | -34 |
 | WilsonHCG | -57 |
Motion Recruitment Partners Customer Loyalty
55%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
55% of Motion Recruitment Partners users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Motion Recruitment Partners Customer Loyalty vs. Competitors
Compared to its competitors, Motion Recruitment Partners's Customer Loyalty score is rated right above WilsonHCG, and is preceded by Robert Half.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Alexander Mann Solutions | 86% |
| Randstad | 78% |
| Cielo | 75% |
| Robert Half | 67% |
| Motion Recruitment Partners | 55% |
| WilsonHCG | 54% |
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Motion Recruitment Partners Product Quality
2.6/5
Motion Recruitment Partners has an overall Product Quality score of 2.6 out of 5 stars rated by its users and customers.
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Motion Recruitment Partners Product Information
Motion Recruitment Partners’s product quality score is a 2.6 out of 5 as rated by its users and customers.
- Company Size
- 1,001-5,000 Employees
Industry
Staffing and Recruiting
Motion Recruitment Partners Product Quality vs. Competitors
Compared to its competitors, Motion Recruitment Partners's Product Quality score is rated right below WilsonHCG.
| COMPANY | Product Quality Score | |
|---|---|---|
| Randstad | 3.7/5 |
| Alexander Mann Solutions | 3.6/5 |
| Cielo | 3.4/5 |
| Robert Half | 3/5 |
| WilsonHCG | 2.8/5 |
| Motion Recruitment Partners | 2.6/5 |
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Motion Recruitment Partners Pricing
Motion Recruitment Partners ROI & Value For Money
4.2/5
Motion Recruitment Partners has a value for money and ROI score of 4.2 out of 5 stars rated by its users and customers.
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Motion Recruitment Partners Pricing vs. Competitors
Compared to its competitors, Motion Recruitment Partners's ROI score is rated right above Alexander Mann Solutions.
| COMPANY | Pricing Score | |
|---|---|---|
| Motion Recruitment Partners | 4.2/5 |
| Alexander Mann Solutions | 3.8/5 |
| Randstad | 3.7/5 |
| Cielo | 3.2/5 |
| Robert Half | 3.1/5 |
| WilsonHCG | 2.4/5 |
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Motion Recruitment Partners Customer Satisfaction (CSAT)
Motion Recruitment Partners Customer Satisfaction (CSAT) Score
67 / 100
Motion Recruitment Partners has an overall Customer Satisfaction score of 67 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
33%
Satisfied
34%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
33%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Motion Recruitment Partners Customer Satisfaction vs. Competitors
Compared to its competitors, Motion Recruitment Partners's Customer Satisfaction score is rated right above Alexander Mann Solutions, and is preceded by Randstad.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Randstad | 69% |
| Motion Recruitment Partners | 67% |
| Alexander Mann Solutions | 65% |
| Cielo | 63% |
| Robert Half | 53% |
| WilsonHCG | 0% |
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Motion Recruitment Partners Customer Service
4.2/5
Motion Recruitment Partners has an overall Customer Service score of 4.2 out of 5 stars rated by its users and customers.
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About Motion Recruitment Partners's Customer Service
Address
131 Clarendon Street, 3rd Floor, Boston, MA 02216
Website
http://www.motionrecruitment.com
Phone Number
6173907485
Motion Recruitment Partners Customer Service vs. Competitors
Compared to its competitors, Motion Recruitment Partners's Customer Service score is rated right above Randstad.
| COMPANY | Customer Service Score | |
|---|---|---|
| Motion Recruitment Partners | 4.2/5 |
| Randstad | 3.7/5 |
| Alexander Mann Solutions | 3.6/5 |
| Cielo | 3.3/5 |
| Robert Half | 3.2/5 |
| WilsonHCG | 2.6/5 |
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Motion Recruitment Partners as an Employer
2.9/5
Motion Recruitment Partners has a 2.9/5 stars for its overall company culture rated by their employees
bottom
15%
CEO of Motion Recruitment Partners
In the Bottom 15% of Similar Sized Companies on Comparably.
Consumer vs. Employees
Motion Recruitment Partners scored a -34 for Net Promoter Score and a -46 for Employee Net Promoter Score. NPS gauges how likely a customer of Motion Recruitment Partners would recommend the brand to a friend. ENPS measures how likely Motion Recruitment Partners employees would recommend working at Motion Recruitment Partners to a friend.
Net Promoter Score
-34
NPS Score
| 33% | Promoters |
|---|---|
| 0% | Passive |
| 67% | Detractors |
Employee Net Promoter Score
-46
eNPS Score
| 18% | Promoters |
|---|---|
| 18% | Passive |
| 64% | Detractors |
