100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Nautilus Data Technologies
Marketing or Exec? Claim Your Free Account
About Nautilus Data Technologies' Brand
Nautilus Data Technologies is a pioneering data center provider driving new industry standards in sustainability, cost-savings, operational efficiency. Among its major competitors, Nautilus Data Technologies is ranked in 1st place for NPS while TierPoint is 2nd, and Equinix is 3rd.Their current valuation is $80.00M
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Nautilus Data Technologies Ranking
- #1 / 4 of its competitors
Nautilus Data Technologies NPS
Nautilus Data Technologies's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Nautilus Data Technologies's customers would recommend using the product based on a scale of -100 to 100.
Nautilus Data Technologies Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Nautilus Data Technologies NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2022 100 | Apr 2022 | 100 |
How Other Brands Compare
Nautilus Data Technologies is ranked first for NPS among its competitors. Equinix and Digital Realty Trust come in second and third, with CyrusOne coming in at #4. Among those competitors, it is the lowest valued company behind Equinix.
Nautilus Data Technologies |  Equinix |  Digital Realty Trust |  CyrusOne | |
| Global Ranking | #- | #613 | #- | #- |
| NPS | 100 | 30 | 0 | -23 |
| Valuation Updated every 24 hours for public companies | $80.00M | $60.54B | $31.36B | $8.22B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Nautilus Data Technologies NPS vs. Competitors
Compared to its competitors, Nautilus Data Technologies's NPS is rated right above TierPoint.
| COMPANY | NPS Score | |
|---|---|---|
| Nautilus Data Technologies | 100 |
 | TierPoint | 45 |
| Equinix | 30 |
 | Coresite | 20 |
 | QTS Data Centers | 4 |
| Digital Realty Trust | 0 |
 | Internap | N/A |
| CyrusOne | -23 |
Nautilus Data Technologies Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Nautilus Data Technologies users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Nautilus Data Technologies Customer Loyalty vs. Competitors
Compared to its competitors, Nautilus Data Technologies's Customer Loyalty score is rated right above Coresite.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Nautilus Data Technologies | 100% |
| Coresite | 83% |
| Equinix | 80% |
| QTS Data Centers | 75% |
| TierPoint | 72% |
| CyrusOne | 68% |
| Digital Realty Trust | 66% |
| Internap | N/A |
Unlock Nautilus Data Technologies Customer Loyalty vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Nautilus Data Technologies Customer Loyalty vs. Competitors data and gain insights into your customers today.
Nautilus Data Technologies Product Quality
5/5
Nautilus Data Technologies has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Nautilus Data Technologies' overall Product Quality score rated by its users and customers.
Nautilus Data Technologies Product Information
Nautilus Data Technologies’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://www.nautilusdt.com
- Company Size
- 11-50 Employees
Industry
Tech
Nautilus Data Technologies Product Quality vs. Competitors
Compared to its competitors, Nautilus Data Technologies's Product Quality score is rated right above Equinix.
| COMPANY | Product Quality Score | |
|---|---|---|
| Nautilus Data Technologies | 5/5 |
| Equinix | 4.1/5 |
| QTS Data Centers | 3.8/5 |
| TierPoint | 3.5/5 |
| CyrusOne | 3.5/5 |
| Coresite | 3.4/5 |
| Digital Realty Trust | 3.1/5 |
| Internap | N/A |
Unlock Nautilus Data Technologies Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Nautilus Data Technologies Product Quality vs. Competitors data and gain insights into your customers today.
Nautilus Data Technologies Pricing
Nautilus Data Technologies ROI & Value For Money
5/5
Nautilus Data Technologies has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Nautilus Data Technologies' overall ROI score rated by its users and customers.
Nautilus Data Technologies Pricing vs. Competitors
Compared to its competitors, Nautilus Data Technologies's ROI score is rated right above Equinix.
| COMPANY | Pricing Score | |
|---|---|---|
| Nautilus Data Technologies | 5/5 |
| Equinix | 4/5 |
| TierPoint | 3.8/5 |
| Coresite | 3.4/5 |
| QTS Data Centers | 3.4/5 |
| CyrusOne | 3.2/5 |
| Digital Realty Trust | 3.1/5 |
| Internap | N/A |
Unlock Nautilus Data Technologies ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Nautilus Data Technologies ROI vs. Competitors data and gain insights into your customers today.
Nautilus Data Technologies Customer Satisfaction (CSAT)
Nautilus Data Technologies Customer Satisfaction (CSAT) Score
100 / 100
Nautilus Data Technologies has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Nautilus Data Technologies Customer Satisfaction vs. Competitors
Compared to its competitors, Nautilus Data Technologies's Customer Satisfaction score is rated right above Equinix.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Nautilus Data Technologies | 100% |
| Equinix | 79% |
| Digital Realty Trust | 67% |
| QTS Data Centers | 62% |
| CyrusOne | 60% |
| TierPoint | 58% |
| Coresite | 50% |
| Internap | 0% |
Unlock Nautilus Data Technologies Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Nautilus Data Technologies Customer Satisfaction vs. Competitors data and gain insights into your customers today.
Nautilus Data Technologies Customer Service
5/5
Nautilus Data Technologies has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Nautilus Data Technologies' overall Customer Service score rated by its users and customers.
About Nautilus Data Technologies's Customer Service
Address
5700 Stoneridge Mall Road, Suite 340, 94588
Website
http://www.nautilusdt.com
Phone Number
9252011374
Nautilus Data Technologies Customer Service vs. Competitors
Compared to its competitors, Nautilus Data Technologies's Customer Service score is rated right above Equinix.
| COMPANY | Customer Service Score | |
|---|---|---|
| Nautilus Data Technologies | 5/5 |
| Equinix | 4.1/5 |
| TierPoint | 3.7/5 |
| QTS Data Centers | 3.6/5 |
| Coresite | 3.4/5 |
| CyrusOne | 3.3/5 |
| Digital Realty Trust | 3.2/5 |
| Internap | N/A |
Unlock Nautilus Data Technologies Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Nautilus Data Technologies Customer Service vs. Competitors data and gain insights into your customers today.
Nautilus Data Technologies as an Employer
4.7/5
Nautilus Data Technologies has a 4.7/5 stars for its overall company culture rated by their employees
top
5%
CEO of Nautilus Data Technologies
In the Top 5% of Similar Sized Companies on Comparably.
Consumer vs. Employees
Nautilus Data Technologies scored a 100 for Net Promoter Score and a 84 for Employee Net Promoter Score. NPS gauges how likely a customer of Nautilus Data Technologies would recommend the brand to a friend. ENPS measures how likely Nautilus Data Technologies employees would recommend working at Nautilus Data Technologies to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
84
eNPS Score
| 92% | Promoters |
|---|---|
| 0% | Passive |
| 8% | Detractors |
