-100
NPS
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Noblis
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About Noblis' Brand
For three decades, Noblis has been an innovator within the federal government, committed to enriching lives and making our nation safer while investing in the missions of tomorrow. As a nonprofit, Noblis works for the public good, bringing together the best possible combination of science, technology and engineering expertise and solutions, in an environment of independence and objectivity to deliver enduring impact on federal missions. Together with our subsidiaries, we work with a wide range of government clients in the defense, homeland security, intelligence, law enforcement and federal civil sectors. Among its major competitors, Noblis is ranked in 6th place for NPS while Booz Allen Hamilton is 1st, and Deloitte (US) is 2nd. Overall, Noblis has a neutral social sentiment, when analyzing social media channels and online mentions.
Brand at a Glance
100%
Customer Loyalty
4/5
Product Quality
5/5
Pricing
4.5/5
Customer Service
Noblis Ranking
- #4 / 4 of its competitors
Noblis NPS
Noblis's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Noblis's customers would recommend using the product based on a scale of -100 to 100.
Noblis Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Noblis NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2020 -100 | Apr 2020 | -100 |
How Other Brands Compare
Noblis is ranked #4 for NPS among its competitors. Booz Allen Hamilton and Deloitte (US) come in first and second, with Leidos coming in at third.
Noblis |  Deloitte (US) |  Booz Allen Hamilton |  Leidos | |
| Global Ranking | #- | #154 | #449 | #- |
| NPS | -100 | 27 | 37 | 11 |
| Social Sentiment Calculated by analyzing social media and other online mentions | Neutral | Neutral | Neutral | Neutral |
| Valuation Updated every 24 hours for public companies | - | $4.87B | $11.09B | $13.70B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Noblis NPS vs. Competitors
Compared to its competitors, Noblis's NPS is rated right below Perspecta.
| COMPANY | NPS Score | |
|---|---|---|
| Booz Allen Hamilton | 37 |
| Deloitte (US) | 27 |
| Leidos | 11 |
 | MITRE | 5 |
 | Perspecta | 0 |
| Noblis | -100 |
Noblis Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Noblis users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Noblis Customer Loyalty vs. Competitors
Compared to its competitors, Noblis's Customer Loyalty score is rated right above Leidos, and is preceded by Perspecta.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Perspecta | 100% |
| Noblis | 100% |
| Leidos | 78% |
| Booz Allen Hamilton | 73% |
| Deloitte (US) | 72% |
| MITRE | 66% |
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Noblis Product Quality
4/5
Noblis has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
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Noblis Product Information
Noblis’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- http://www.noblis.org
- Company Size
- 1,001-5,000 Employees
Industry
Non-Profit
Noblis Product Quality vs. Competitors
Compared to its competitors, Noblis's Product Quality score is rated right above Deloitte (US).
| COMPANY | Product Quality Score | |
|---|---|---|
| Noblis | 4/5 |
| Deloitte (US) | 3.9/5 |
| Booz Allen Hamilton | 3.9/5 |
| Leidos | 3.6/5 |
| MITRE | 3.4/5 |
| Perspecta | 3.2/5 |
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Noblis Pricing
Noblis ROI & Value For Money
5/5
Noblis has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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Noblis Pricing vs. Competitors
Compared to its competitors, Noblis's ROI score is rated right above Booz Allen Hamilton.
| COMPANY | Pricing Score | |
|---|---|---|
| Noblis | 5/5 |
| Booz Allen Hamilton | 3.9/5 |
| Deloitte (US) | 3.9/5 |
| Leidos | 3.5/5 |
| MITRE | 3.5/5 |
| Perspecta | 3.5/5 |
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Noblis Customer Service
4.5/5
Noblis has an overall Customer Service score of 4.5 out of 5 stars rated by its users and customers.
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About Noblis's Customer Service
Address
2002 Edmund Halley Drive, Reston, VA 20191
Website
http://www.noblis.org
Phone Number
(703)610-2000
Noblis's Social Links
Noblis Customer Service vs. Competitors
Compared to its competitors, Noblis's Customer Service score is rated right above Perspecta.
| COMPANY | Customer Service Score | |
|---|---|---|
| Noblis | 4.5/5 |
| Perspecta | 4/5 |
| Deloitte (US) | 3.9/5 |
| Booz Allen Hamilton | 3.9/5 |
| Leidos | 3.6/5 |
| MITRE | 3.4/5 |
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Noblis as an Employer
4.7/5
Noblis has a 4.7/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Noblis scored a -100 for Net Promoter Score and a 71 for Employee Net Promoter Score. NPS gauges how likely a customer of Noblis would recommend the brand to a friend. ENPS measures how likely Noblis employees would recommend working at Noblis to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
71
eNPS Score
| 77% | Promoters |
|---|---|
| 17% | Passive |
| 6% | Detractors |
