-66
NPS
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PosiGen
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About PosiGen's Brand
Solar For All! It's a MOVEMENT! Among its major competitors, PosiGen is ranked in 7th place for NPS while Apricot is 1st, and Trinity Solar is 2nd. Overall, PosiGen has a neutral social sentiment, when analyzing social media channels and online mentions.Their current valuation is $190.00M
Brand at a Glance
55%
Customer Loyalty
2.1/5
Product Quality
2.7/5
Pricing
1.9/5
Customer Service
PosiGen Ranking
- #3 / 4 of its competitors
PosiGen NPS
PosiGen's Net Promoter Score (NPS) is a -66 with 17% Promoters, 0% Passives, and 83% Detractors. Net Promoter Score tracks whether PosiGen's customers would recommend using the product based on a scale of -100 to 100.
PosiGen Overall NPS
| 17% | Promoters |
|---|---|
| 0% | Passives |
| 83% | Detractors |
PosiGen NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2021 -100 | Oct 2021 | -100 |
Apr 2022 0 | Apr 2022 | 0 |
Oct 2022 -33 | Oct 2022 | -33 |
Dec 2022 -50 | Dec 2022 | -50 |
Jan 2023 -60 | Jan 2023 | -60 |
Dec 2023 -67 | Dec 2023 | -67 |
How Other Brands Compare
PosiGen is ranked third for NPS among its competitors. Tesla and SunPower Corporation come in first and second, with Sunrun coming in at #4. Among those competitors, it is the lowest valued company behind Tesla.
PosiGen |  Tesla |  Sunrun |  SunPower Corporation | |
| Global Ranking | #- | #32 | #- | #- |
| NPS | -66 | 29 | -73 | -12 |
| Social Sentiment Calculated by analyzing social media and other online mentions | Neutral | Neutral | Neutral | - |
| Valuation Updated every 24 hours for public companies | $190.00M | $635.18B | $11.17B | $6.43B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
PosiGen NPS by Gender
PosiGen's NPS was rated -100 by Female customers on Comparably.
Female
-100
PosiGen's NPS was rated -100 by Female customers on Comparably.
0%
Promoters
0%
Passives
100%
Detractors
Male
N/A
PosiGen's NPS is not yet rated by Male customers.
0%
Promoters
0%
Passives
0%
Detractors
PosiGen NPS vs. Competitors
Compared to its competitors, PosiGen's NPS is rated right above Sunrun, and is preceded by Blue Raven Solar.
| COMPANY | NPS Score | |
|---|---|---|
 | Apricot | 100 |
 | Trinity Solar | 100 |
| Tesla | 29 |
 | Momentum | 0 |
| SunPower Corporation | -12 |
 | Blue Raven Solar | -48 |
| PosiGen | -66 |
| Sunrun | -73 |
PosiGen Customer Loyalty
55%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
55% of PosiGen users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
PosiGen Customer Loyalty Score by Gender
PosiGen's Customer Loyalty score was rated 33 by Female customers on Comparably.
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Female
33%
Yes
Male
N/A
Yes
PosiGen Customer Loyalty vs. Competitors
Compared to its competitors, PosiGen's Customer Loyalty score is rated right above Apricot, and is preceded by Sunrun.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Tesla | 77% |
| SunPower Corporation | 75% |
| Momentum | 69% |
| Blue Raven Solar | 62% |
| Sunrun | 62% |
| PosiGen | 55% |
| Apricot | 10% |
| Trinity Solar | N/A |
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PosiGen Product Quality
2.1/5
PosiGen has an overall Product Quality score of 2.1 out of 5 stars rated by its users and customers.
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PosiGen Product Information
PosiGen’s product quality score is a 2.1 out of 5 as rated by its users and customers.
- Website
- http://www.posigen.com
- Company Size
- 201-500 Employees
Industry
Renewables and Environment
Quick Insights into PosiGen Product Quality
PosiGen's Product Quality score was rated highest by Female customers.
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Ranked PosiGen Product Quality the Highest
PosiGen Product Quality Score by Gender
PosiGen's Product Quality score was rated 1.5 by Female customers on Comparably.
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Female
1.5/5
Male
N/A
PosiGen Product Quality vs. Competitors
Compared to its competitors, PosiGen's Product Quality score is rated right above Sunrun, and is preceded by Blue Raven Solar.
| COMPANY | Product Quality Score | |
|---|---|---|
| Apricot | 5/5 |
| Tesla | 3.9/5 |
| Momentum | 3.5/5 |
| SunPower Corporation | 2.9/5 |
| Blue Raven Solar | 2.7/5 |
| PosiGen | 2.1/5 |
| Sunrun | 1.5/5 |
| Trinity Solar | N/A |
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PosiGen Pricing
PosiGen ROI & Value For Money
2.7/5
PosiGen has a value for money and ROI score of 2.7 out of 5 stars rated by its users and customers.
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Quick Insights into PosiGen ROI
PosiGen's ROI score was rated highest by Female customers.
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Ranked PosiGen ROI the Highest
PosiGen ROI Score by Gender
PosiGen's ROI score was rated 2.1 by Female customers on Comparably.
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Female
2.1/5
Male
N/A
PosiGen Pricing vs. Competitors
Compared to its competitors, PosiGen's ROI score is rated right above Blue Raven Solar, and is preceded by SunPower Corporation.
| COMPANY | Pricing Score | |
|---|---|---|
| Apricot | 5/5 |
| Tesla | 3.9/5 |
| Momentum | 3.5/5 |
| SunPower Corporation | 2.7/5 |
| PosiGen | 2.7/5 |
| Blue Raven Solar | 2.6/5 |
| Sunrun | 1.5/5 |
| Trinity Solar | N/A |
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PosiGen Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into PosiGen Customer Satisfaction
PosiGen's Customer Satisfaction score was rated highest by Female customers.
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Ranked PosiGen Customer Satisfaction the Highest
PosiGen Customer Satisfaction Score by Gender
PosiGen's Customer Satisfaction score was rated 0 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of PosiGen.
0
FemaleVery Satisfied | 0% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 100% |
PosiGen Customer Satisfaction vs. Competitors
Compared to its competitors, PosiGen's Customer Satisfaction score is rated right below Trinity Solar.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Tesla | 74% |
| Momentum | 58% |
| SunPower Corporation | 45% |
| Blue Raven Solar | 30% |
| Sunrun | 13% |
| Apricot | 0% |
| Trinity Solar | 0% |
| PosiGen | 0% |
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PosiGen Customer Service
1.9/5
PosiGen has an overall Customer Service score of 1.9 out of 5 stars rated by its users and customers.
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About PosiGen's Customer Service
Address
819 Central Ave, Ste 210, New Orleans, LA 70121
Website
http://www.posigen.com
Phone Number
(186) 676-7443
PosiGen's Social Links
Quick Insights into PosiGen Customer Service
PosiGen's Customer Service score was rated highest by Female customers.
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Ranked PosiGen Customer Service the Highest
PosiGen Customer Service Score by Gender
PosiGen's Customer Service score was rated 1.5 by Female customers on Comparably.
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Female
1.5/5
Male
N/A
PosiGen Customer Service vs. Competitors
Compared to its competitors, PosiGen's Customer Service score is rated right above Sunrun, and is preceded by Blue Raven Solar.
| COMPANY | Customer Service Score | |
|---|---|---|
| Apricot | 5/5 |
| Tesla | 3.8/5 |
| Momentum | 3.4/5 |
| SunPower Corporation | 2.6/5 |
| Blue Raven Solar | 2.4/5 |
| PosiGen | 1.9/5 |
| Sunrun | 1.5/5 |
| Trinity Solar | N/A |
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PosiGen as an Employer
4.8/5
PosiGen has a 4.8/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
PosiGen scored a -66 for Net Promoter Score and a 79 for Employee Net Promoter Score. NPS gauges how likely a customer of PosiGen would recommend the brand to a friend. ENPS measures how likely PosiGen employees would recommend working at PosiGen to a friend.
Net Promoter Score
-66
NPS Score
| 17% | Promoters |
|---|---|
| 0% | Passive |
| 83% | Detractors |
Employee Net Promoter Score
79
eNPS Score
| 79% | Promoters |
|---|---|
| 21% | Passive |
| 0% | Detractors |
