79
NPS
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Pyze
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About Pyze's Brand
Pyze lets brands and enterprises maximize user retention through AI based engagement and personalization across digital platforms. Among its major competitors, Pyze is ranked in 2nd place for NPS while Appboy is 1st, and Amplitude is 3rd.
Brand at a Glance
4.3/5
Product Quality
4.1/5
Pricing
5/5
Customer Service
Pyze Ranking
- #1 / 4 of its competitors
Pyze NPS
Pyze's Net Promoter Score (NPS) is a 79 with 87% Promoters, 5% Passives, and 8% Detractors. Net Promoter Score tracks whether Pyze's customers would recommend using the product based on a scale of -100 to 100.
Pyze Overall NPS
| 87% | Promoters |
|---|---|
| 5% | Passives |
| 8% | Detractors |
Pyze NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 80 | Aug 2020 | 80 |
How Other Brands Compare
Pyze is ranked first for NPS among its competitors. Mixpanel and IBM come in second and third, with Adobe coming in at #4.
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Pyze Product Quality
4.3/5
Pyze has an overall Product Quality score of 4.3 out of 5 stars rated by its users and customers.
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Pyze Product Information
Pyze serves markets in the United States. Pyze supports Web devices and offers products for small, medium, and large sized businesses.
Pyze’s product quality score is a 4.3 out of 5 as rated by its users and customers.
- Website
- http://pyze.com
- Company Size
- 11-50 Employees
Industry
Tech
AI, Big Data and Analytics
Analytics
Big Data
Mobile App
Languages Supported
English
Product Type
Marketing Automation Software
Online Marketing Software
Marketing Analytics Software
Mobile Analytics Software
Pyze Product Quality vs. Competitors
Compared to its competitors, Pyze's Product Quality score is rated right above Amplitude, and is preceded by Leanplum.
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VS
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Pyze Pricing
Pyze ROI & Value For Money
4.1/5
Pyze has a value for money and ROI score of 4.1 out of 5 stars rated by its users and customers.
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Pyze Pricing Plans
Pyze has a pricing structure that accommodates small, medium, and large businesses. Starting from $299/month, Pyze uses a subscription model and offers the following: Warp Speed plan: $299/month paid annually (or $399/month when paid monthly) and Enterprise plan: contact Pyze for a custom pricing plan.
Who Uses Pyze?
Small Businesses
Medium Businesses
Large Enterprises
Pyze Pricing vs. Competitors
Compared to its competitors, Pyze's ROI score is rated right above Amplitude, and is preceded by Leanplum.
Unlock Pyze ROI vs. Competitors Data
VS
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Pyze Customer Service
5/5
Pyze has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Pyze's Customer Service
Address
585 Broadway Street, Redwood City, CA 94063
Website
http://pyze.com
Phone Number
4159931002
Pyze Customer Service vs. Competitors
Compared to its competitors, Pyze's Customer Service score is rated right above Leanplum.
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Pyze as an Employer
4.6/5
Pyze has a 4.6/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Pyze scored a 79 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of Pyze would recommend the brand to a friend. ENPS measures how likely Pyze employees would recommend working at Pyze to a friend.
Net Promoter Score
79
NPS Score
| 87% | Promoters |
|---|---|
| 5% | Passive |
| 8% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
