100
NPS
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Recruiter.com
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About Recruiter.com's Brand
Recruiter.com is an on-demand recruiting platform providing flexible talent acquisition solutions that scale from startups to the Fortune 100. With an on-tap network of thousands of recruiting professionals, advanced artificial intelligence sourcing software, and recruitment marketing automation,Recruiter.com helps businesses solve today's complex hiring challenges. Among its major competitors, Recruiter.com is ranked in 1st place for NPS while LinkedIn is 2nd, and ZipRecruiter is 3rd.Their current market cap is $10.93M
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
4.5/5
Pricing
5/5
Customer Service
Recruiter.com Ranking
- #1 / 4 of its competitors
Recruiter.com NPS
Recruiter.com's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Recruiter.com's customers would recommend using the product based on a scale of -100 to 100.
Recruiter.com Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Recruiter.com NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2023 100 | Jan 2023 | 100 |
How Other Brands Compare
Recruiter.com is ranked first for NPS among its competitors. LinkedIn and ZipRecruiter come in second and third, with Indeed.com coming in at #4. Among those competitors, it is the most valued company behind Indeed.com.
Recruiter.com |  LinkedIn |  Indeed.com |  ZipRecruiter | |
| Global Ranking | #- | #29 | #253 | #526 |
| NPS | 100 | 33 | 3 | 5 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral | Neutral |
| Valuation Updated every 24 hours for public companies | $10.93M | - | $86.63B | $950.00M |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Recruiter.com NPS vs. Competitors
Compared to its competitors, Recruiter.com's NPS is rated right above LinkedIn.
| COMPANY | NPS Score | |
|---|---|---|
| Recruiter.com | 100 |
| 33 | |
| ZipRecruiter | 5 |
| Indeed.com | 3 |
 | Glassdoor | -4 |
 | CareerBuilder | -6 |
Recruiter.com Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Recruiter.com users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Recruiter.com Customer Loyalty vs. Competitors
Compared to its competitors, Recruiter.com's Customer Loyalty score is rated right above LinkedIn.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Recruiter.com | 100% |
| 85% | |
| Indeed.com | 78% |
| ZipRecruiter | 74% |
| Glassdoor | 72% |
| CareerBuilder | 69% |
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Recruiter.com Product Quality
5/5
Recruiter.com has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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Recruiter.com Product Information
Recruiter.com’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- https://www.recruiter.com
- Company Size
- 51-200 Employees
Industry
Tech
Business Services
Consumer Services
Content
Recruiter.com Product Quality vs. Competitors
Compared to its competitors, Recruiter.com's Product Quality score is rated right above LinkedIn.
| COMPANY | Product Quality Score | |
|---|---|---|
| Recruiter.com | 5/5 |
| 4/5 | |
| ZipRecruiter | 3.5/5 |
| Glassdoor | 3.4/5 |
| Indeed.com | 3.3/5 |
| CareerBuilder | 3.1/5 |
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Recruiter.com Pricing
Recruiter.com ROI & Value For Money
4.5/5
Recruiter.com has a value for money and ROI score of 4.5 out of 5 stars rated by its users and customers.
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Recruiter.com Pricing vs. Competitors
Compared to its competitors, Recruiter.com's ROI score is rated right above LinkedIn.
| COMPANY | Pricing Score | |
|---|---|---|
| Recruiter.com | 4.5/5 |
| 3.7/5 | |
| ZipRecruiter | 3.4/5 |
| CareerBuilder | 3.4/5 |
| Indeed.com | 3.2/5 |
| Glassdoor | 3.1/5 |
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Recruiter.com Customer Satisfaction (CSAT)
Recruiter.com Customer Satisfaction (CSAT) Score
100 / 100
Recruiter.com has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Recruiter.com Customer Satisfaction vs. Competitors
Compared to its competitors, Recruiter.com's Customer Satisfaction score is rated right above LinkedIn.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Recruiter.com | 100% |
| 76% | |
| Glassdoor | 59% |
| Indeed.com | 58% |
| CareerBuilder | 50% |
| ZipRecruiter | 47% |
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Recruiter.com Customer Service
5/5
Recruiter.com has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Recruiter.com's Customer Service
Address
500 7th Ave, York, NY 10018
Website
https://www.recruiter.com
Phone Number
(855) 931-1500
Recruiter.com's Social Links
Recruiter.com Customer Service vs. Competitors
Compared to its competitors, Recruiter.com's Customer Service score is rated right above LinkedIn.
| COMPANY | Customer Service Score | |
|---|---|---|
| Recruiter.com | 5/5 |
| 3.7/5 | |
| CareerBuilder | 3.4/5 |
| Indeed.com | 3.1/5 |
| Glassdoor | 3.1/5 |
| ZipRecruiter | 2.8/5 |
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Recruiter.com as an Employer
3.0/5
Recruiter.com has a 3.0/5 stars for its overall company culture rated by their employees
bottom
35%
Consumer vs. Employees
Recruiter.com scored a 100 for Net Promoter Score and a -17 for Employee Net Promoter Score. NPS gauges how likely a customer of Recruiter.com would recommend the brand to a friend. ENPS measures how likely Recruiter.com employees would recommend working at Recruiter.com to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-17
eNPS Score
| 33% | Promoters |
|---|---|
| 17% | Passive |
| 50% | Detractors |
