55
NPS
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Brand Page
Reveal
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About Reveal's Brand
A new home for investigative journalism. Brought to you by The Center for Investigative Reporting. Among its major competitors, Reveal is ranked in 1st place for NPS while Instagram is 2nd, and Vine is 3rd.
Brand at a Glance
4.4/5
Product Quality
4.1/5
Pricing
5/5
Customer Service
Reveal Ranking
- #1 / 4 of its competitors
Reveal NPS
Reveal's Net Promoter Score (NPS) is a 55 with 70% Promoters, 15% Passives, and 15% Detractors. Net Promoter Score tracks whether Reveal's customers would recommend using the product based on a scale of -100 to 100.
Reveal Overall NPS
| 70% | Promoters |
|---|---|
| 15% | Passives |
| 15% | Detractors |
Reveal NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 55 | Aug 2020 | 55 |
How Other Brands Compare
Reveal is ranked first for NPS among its competitors. Instagram and Twitter come in second and third, with Secret coming in at #4.
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Reveal NPS by Usage
Reveal's NPS was rated 62 points by customers who have used Reveal's products/services for Less than 1 Year.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 62 | Less than 1 Year | 62 |
Reveal Product Quality
4.4/5
Reveal has an overall Product Quality score of 4.4 out of 5 stars rated by its users and customers.
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Reveal Product Information
Reveal serves markets in the United States, Asia, Europe, Middle-East and Africa, and Latin America. Reveal supports Web devices and offers products for small, medium, and large sized businesses.
Reveal’s product quality score is a 4.4 out of 5 as rated by its users and customers.
- Website
- https://revealbot.com/
- Company Size
- 1-10 Employees
Industry
Tech
Content
Media
Sports & Entertainment
Languages Supported
English
Product Type
Facebook App Software
Social Media Marketing Software
Reveal Product Quality vs. Competitors
Compared to its competitors, Reveal's Product Quality score is rated right above Vine.
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VS
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Reveal Pricing
Reveal ROI & Value For Money
4.1/5
Reveal has a value for money and ROI score of 4.1 out of 5 stars rated by its users and customers.
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Reveal Pricing Plans
Reveal has a pricing structure that accommodates small, medium, and large businesses. Starting from $49/month, Reveal uses a subscription model and offers the following: Small: $49/month with up to $5K in monthly ad spend, Medium: $99/month with up to $10K in monthly ad spend, and Pro: $199/month with up to $25K in monthly ad spend.
Who Uses Reveal?
Small Businesses
Medium Businesses
Large Enterprises
Reveal Pricing vs. Competitors
Compared to its competitors, Reveal's ROI score is rated right above Twitter.
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VS
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Reveal Customer Service
5/5
Reveal has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Reveal's Customer Service
Address
1400 65th St, # 200, Emeryville, CA 94608
Website
https://revealbot.com/
Reveal Customer Service vs. Competitors
Compared to its competitors, Reveal's Customer Service score is rated right above Twitter.
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VS
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Consumer vs. Employees
Reveal scored a 55 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of Reveal would recommend the brand to a friend. ENPS measures how likely Reveal employees would recommend working at Reveal to a friend.
Net Promoter Score
55
NPS Score
| 70% | Promoters |
|---|---|
| 15% | Passive |
| 15% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
