100
NPS
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RiskSense
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About RiskSense's Brand
RiskSense ingests vulnerability data from your endpoints, networks and applications then correlate . Among its major competitors, RiskSense is ranked in 2nd place for NPS while Skybox Security is 1st, and Ghostery is 3rd.Their current valuation is $75.00M
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
RiskSense Ranking
- #2 / 4 of its competitors
RiskSense NPS
RiskSense's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether RiskSense's customers would recommend using the product based on a scale of -100 to 100.
RiskSense Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
RiskSense NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jun 2020 100 | Jun 2020 | 100 |
How Other Brands Compare
RiskSense is ranked second for NPS among its competitors. Skybox Security and Rapid7 come in first and third, with Coalfire coming in at #4. Among those competitors, it is the lowest valued company behind Rapid7.
RiskSense |  Rapid7 |  Coalfire |  Skybox Security | |
| Global Ranking | #- | #542 | #- | #- |
| NPS | 100 | 45 | 14 | 100 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | Neutral |
| Valuation Updated every 24 hours for public companies | $75.00M | $3.93B | $1.65B | $850.00M |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
RiskSense NPS vs. Competitors
Compared to its competitors, RiskSense's NPS is rated right above Ghostery, and is preceded by Skybox Security.
| COMPANY | NPS Score | |
|---|---|---|
| Skybox Security | 100 |
| RiskSense | 100 |
 | Ghostery | 91 |
| Rapid7 | 45 |
 | Guidepoint | 20 |
| Coalfire | 14 |
RiskSense Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of RiskSense users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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RiskSense Customer Loyalty vs. Competitors
Compared to its competitors, RiskSense's Customer Loyalty score is rated right above Rapid7, and is preceded by Skybox Security.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Skybox Security | 100% |
| RiskSense | 100% |
| Rapid7 | 82% |
| Guidepoint | 79% |
| Coalfire | 42% |
| Ghostery | N/A |
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RiskSense Product Quality
5/5
RiskSense has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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RiskSense Product Information
RiskSense’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- https://www.risksense.com/
- Company Size
- 51-200 Employees
Industry
Tech
SaaS
RiskSense Product Quality vs. Competitors
Compared to its competitors, RiskSense's Product Quality score is rated right above Ghostery, and is preceded by Skybox Security.
| COMPANY | Product Quality Score | |
|---|---|---|
| Skybox Security | 5/5 |
| RiskSense | 5/5 |
| Ghostery | 5/5 |
| Rapid7 | 3.8/5 |
| Coalfire | 3.6/5 |
| Guidepoint | 3.4/5 |
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RiskSense Pricing
RiskSense ROI & Value For Money
5/5
RiskSense has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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RiskSense Pricing vs. Competitors
Compared to its competitors, RiskSense's ROI score is rated right above Ghostery, and is preceded by Skybox Security.
| COMPANY | Pricing Score | |
|---|---|---|
| Skybox Security | 5/5 |
| RiskSense | 5/5 |
| Ghostery | 5/5 |
| Rapid7 | 3.9/5 |
| Guidepoint | 3.7/5 |
| Coalfire | 3.6/5 |
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RiskSense Customer Service
5/5
RiskSense has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About RiskSense's Customer Service
Address
4200 Osuna Road NE Ste 3-300, Albuquerque, NM NM 87109
Website
https://www.risksense.com/
RiskSense Customer Service vs. Competitors
Compared to its competitors, RiskSense's Customer Service score is rated right above Ghostery, and is preceded by Skybox Security.
| COMPANY | Customer Service Score | |
|---|---|---|
| Skybox Security | 5/5 |
| RiskSense | 5/5 |
| Ghostery | 5/5 |
| Guidepoint | 3.7/5 |
| Rapid7 | 3.6/5 |
| Coalfire | 3.6/5 |
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Consumer vs. Employees
RiskSense scored a 100 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of RiskSense would recommend the brand to a friend. ENPS measures how likely RiskSense employees would recommend working at RiskSense to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
