100
NPS
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Sigma Corporation
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About Sigma Corporation's Brand
Cameras, Lenses, and Accessories Among its major competitors, Sigma Corporation is ranked in 1st place for NPS while Tamron is 2nd, and Ricoh Imaging is 3rd.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Sigma Corporation Ranking
- #1 / 4 of its competitors
Sigma Corporation NPS
Sigma Corporation's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Sigma Corporation's customers would recommend using the product based on a scale of -100 to 100.
Sigma Corporation Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Sigma Corporation NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2021 100 | Sep 2021 | 100 |
Oct 2021 100 | Oct 2021 | 100 |
Nov 2022 100 | Nov 2022 | 100 |
How Other Brands Compare
Sigma Corporation is ranked first for NPS among its competitors. Canon and Nikon come in second and third, with Olympus Corporation coming in at #4.
Sigma Corporation |  Canon |  Olympus Corporation |  Nikon | |
| Global Ranking | #- | #166 | #- | #- |
| NPS | 100 | 31 | 9 | 24 |
| Valuation Updated every 24 hours for public companies | - | $30.53B | $28.79B | $3.29B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Sigma Corporation NPS vs. Competitors
Compared to its competitors, Sigma Corporation's NPS is rated right above Tamron.
| COMPANY | NPS Score | |
|---|---|---|
| Sigma Corporation | 100 |
 | Tamron | 100 |
 | Ricoh Imaging | 34 |
| Canon | 31 |
| Nikon | 24 |
| Olympus Corporation | 9 |
Sigma Corporation Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Sigma Corporation users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Sigma Corporation Customer Loyalty vs. Competitors
Compared to its competitors, Sigma Corporation's Customer Loyalty score is rated right above Tamron.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Sigma Corporation | 100% |
| Tamron | 100% |
| Canon | 85% |
| Nikon | 84% |
| Olympus Corporation | 81% |
| Ricoh Imaging | 68% |
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Sigma Corporation Product Quality
5/5
Sigma Corporation has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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Sigma Corporation Product Information
Sigma Corporation’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://www.sigmaphoto.com
- Company Size
- 501-1,000 Employees
Industry
Tech
Consumer Services
Hardware and Devices
Media
SaaS
Sports & Entertainment
Sigma Corporation Product Quality vs. Competitors
Compared to its competitors, Sigma Corporation's Product Quality score is rated right above Tamron.
| COMPANY | Product Quality Score | |
|---|---|---|
| Sigma Corporation | 5/5 |
| Tamron | 5/5 |
| Canon | 4/5 |
| Ricoh Imaging | 4/5 |
| Nikon | 3.9/5 |
| Olympus Corporation | 3.6/5 |
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Sigma Corporation Pricing
Sigma Corporation ROI & Value For Money
5/5
Sigma Corporation has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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Sigma Corporation Pricing vs. Competitors
Compared to its competitors, Sigma Corporation's ROI score is rated right above Tamron.
| COMPANY | Pricing Score | |
|---|---|---|
| Sigma Corporation | 5/5 |
| Tamron | 5/5 |
| Olympus Corporation | 3.8/5 |
| Canon | 3.8/5 |
| Nikon | 3.7/5 |
| Ricoh Imaging | 3.6/5 |
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Sigma Corporation Customer Satisfaction (CSAT)
Sigma Corporation Customer Satisfaction (CSAT) Score
100 / 100
Sigma Corporation has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Sigma Corporation Customer Satisfaction vs. Competitors
Compared to its competitors, Sigma Corporation's Customer Satisfaction score is rated right above Tamron.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Sigma Corporation | 100% |
| Tamron | 100% |
| Ricoh Imaging | 100% |
| Canon | 79% |
| Nikon | 75% |
| Olympus Corporation | 70% |
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Sigma Corporation Customer Service
5/5
Sigma Corporation has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Sigma Corporation's Customer Service
Address
15 Fleetwood Court, Ronkonkoma, NY
Website
http://www.sigmaphoto.com
Phone Number
631-585-1144
Sigma Corporation Customer Service vs. Competitors
Compared to its competitors, Sigma Corporation's Customer Service score is rated right above Tamron.
| COMPANY | Customer Service Score | |
|---|---|---|
| Sigma Corporation | 5/5 |
| Tamron | 5/5 |
| Canon | 3.9/5 |
| Ricoh Imaging | 3.6/5 |
| Olympus Corporation | 3.6/5 |
| Nikon | 3.5/5 |
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Sigma Corporation as an Employer
4.2/5
Sigma Corporation has a 4.2/5 stars for its overall company culture rated by their employees
bottom
15%
Consumer vs. Employees
Sigma Corporation scored a 100 for Net Promoter Score and a 17 for Employee Net Promoter Score. NPS gauges how likely a customer of Sigma Corporation would recommend the brand to a friend. ENPS measures how likely Sigma Corporation employees would recommend working at Sigma Corporation to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
17
eNPS Score
| 50% | Promoters |
|---|---|
| 17% | Passive |
| 33% | Detractors |
