100
NPS
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Skyhigh Networks
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About Skyhigh Networks' Brand
Manage shadow IT and securely enable sanctioned IT with unparalleled cloud visibility, threat detection, and policy enforcement Among its major competitors, Skyhigh Networks is ranked in 1st place for NPS while Synack is 2nd, and Dropbox is 3rd.
Brand at a Glance
3.9/5
Product Quality
Skyhigh Networks Ranking
- #1 / 4 of its competitors
Skyhigh Networks NPS
Skyhigh Networks's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Skyhigh Networks's customers would recommend using the product based on a scale of -100 to 100.
Skyhigh Networks Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Skyhigh Networks NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jun 2023 100 | Jun 2023 | 100 |
Oct 2023 100 | Oct 2023 | 100 |
How Other Brands Compare
Skyhigh Networks is ranked first for NPS among its competitors. Dropbox and Zscaler come in second and third, with Everbridge coming in at #4.
Skyhigh Networks |  Dropbox |  Zscaler |  Everbridge | |
| Global Ranking | #- | #314 | #- | #- |
| NPS | 100 | 21 | 10 | 0 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | Neutral |
| Valuation Updated every 24 hours for public companies | - | $7.41B | $23.89B | $4.72B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Skyhigh Networks NPS vs. Competitors
Compared to its competitors, Skyhigh Networks's NPS is rated right above Synack.
| COMPANY | NPS Score | |
|---|---|---|
| Skyhigh Networks | 100 |
 | Synack | 86 |
| Dropbox | 21 |
| Zscaler | 10 |
 | Netskope | 3 |
| Everbridge | 0 |
 | CipherCloud | N/A |
 | Avecto | N/A |
 | Bitglass | N/A |
 | RapidValue Solutions | N/A |
Skyhigh Networks Product Quality
3.9/5
Skyhigh Networks has an overall Product Quality score of 3.9 out of 5 stars rated by its users and customers.
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Skyhigh Networks Product Information
Skyhigh Networks serves markets in the United States. Skyhigh Networks supports Web devices and offers products for medium and large sized businesses.
Skyhigh Networks’s product quality score is a 3.9 out of 5 as rated by its users and customers.
- Company Size
- 201-500 Employees
Industry
Tech
Enterprise
SaaS
Languages Supported
English
Product Type
IT, Server & Network Monitoring Software
Cloud Security Software
Skyhigh Networks Product Quality vs. Competitors
Compared to its competitors, Skyhigh Networks's Product Quality score is rated right above Dropbox, and is preceded by Synack.
| COMPANY | Product Quality Score | |
|---|---|---|
| CipherCloud | 4.5/5 |
| Synack | 4.4/5 |
| Skyhigh Networks | 3.9/5 |
| Dropbox | 3.8/5 |
| Zscaler | 3.7/5 |
| Netskope | 3.4/5 |
| Everbridge | 3.4/5 |
| Avecto | N/A |
| Bitglass | N/A |
| RapidValue Solutions | N/A |
Unlock Skyhigh Networks Product Quality vs. Competitors Data
VS
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Skyhigh Networks Customer Satisfaction (CSAT)
Skyhigh Networks Customer Satisfaction (CSAT) Score
100 / 100
Skyhigh Networks has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Skyhigh Networks Customer Satisfaction vs. Competitors
Compared to its competitors, Skyhigh Networks's Customer Satisfaction score is rated right above Synack.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Skyhigh Networks | 100% |
| Synack | 100% |
| Netskope | 70% |
| Dropbox | 67% |
| Zscaler | 63% |
| Everbridge | 33% |
| CipherCloud | 0% |
| Avecto | 0% |
| Bitglass | 0% |
| RapidValue Solutions | 0% |
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Skyhigh Networks as an Employer
4.2/5
Skyhigh Networks has a 4.2/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Skyhigh Networks scored a 100 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of Skyhigh Networks would recommend the brand to a friend. ENPS measures how likely Skyhigh Networks employees would recommend working at Skyhigh Networks to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
