Sprouts Farmers Market NPS & Customer Reviews | Comparably
Brand Page
Sprouts Farmers Market
Marketing or Exec? Claim Your Free Account

About Sprouts Farmers Market's Brand

Among its major competitors, Sprouts Farmers Market is ranked in 3rd place for NPS while Whole Foods Market is 1st, and The Kraft Heinz Company is 2nd. Overall, Sprouts Farmers Market has a neutral social sentiment, when analyzing social media channels and online mentions.Their current market cap is $3.12B

Brand at a Glance

75%
Customer Loyalty
3.8/5
Product Quality
3.5/5
Pricing
3.6/5
Customer Service

Sprouts Farmers Market Ranking

Sprouts Farmers Market NPS

Sprouts Farmers Market's Net Promoter Score (NPS) is a 12 with 48% Promoters, 16% Passives, and 36% Detractors. Net Promoter Score tracks whether Sprouts Farmers Market's customers would recommend using the product based on a scale of -100 to 100.

Sprouts Farmers Market Overall NPS

12
NPS
48%Promoters
16%Passives
36%Detractors
Sprouts Farmers Market Overall NPS

Sprouts Farmers Market NPS Trend

-100
-50
0
50
100
Jun 2025
10
Jun 202510
Jul 2025
10
Jul 202510
Aug 2025
11
Aug 202511
Sep 2025
11
Sep 202511
Oct 2025
13
Oct 202513
Nov 2025
12
Nov 202512
Dec 2025
12
Dec 202512
Jan 2026
12
Jan 202612
Feb 2026
12
Feb 202612
Mar 2026
12
Mar 202612
Apr 2026
13
Apr 202613
May 2026
11
May 202611

How Other Brands Compare

Sprouts Farmers Market is ranked third for NPS among its competitors. Whole Foods Market and The Kraft Heinz Company come in first and second, with Natural Grocers by Vitamin Cottage coming in at #4. Among those competitors, it is the third most valued company behind The Kraft Heinz Company.

Sprouts Farmers Market's Logo
Sprouts Farmers Market
Whole Foods Market's Logo
Whole Foods Market
The Kraft Heinz Company's Logo
The Kraft Heinz Company
Natural Grocers by Vitamin Cottage's Logo
Natural Grocers by Vitamin Cottage
Global Ranking#-#68#203#-
NPS122113-18
Social Sentiment Calculated by analyzing social media and other online mentionsNeutralNeutralNeutral-
Valuation Updated every 24 hours for public companies$3.12B-$48.93B-

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Sprouts Farmers Market NPS by Gender

Female customers rated Sprouts Farmers Market's NPS 12 points higher than Male customers.

Male

12

Sprouts Farmers Market's NPS was rated 12 by Male customers on Comparably.

46%
Promoters
20%
Passives
34%
Detractors

Female

24

Sprouts Farmers Market's NPS was rated 24 by Female customers on Comparably.

55%
Promoters
14%
Passives
31%
Detractors

Sprouts Farmers Market NPS by Ethnicity

Sprouts Farmers Market's NPS was rated the highest by Asian or Pacific Islander customers, and the lowest by Hispanic or Latino customers.

-100
-50
0
50
100
Caucasian
19
Caucasian19
Hispanic or Latino
-22
Hispanic or Latino-22
African American/Black
25
African American/Black25
Asian or Pacific Islander
50
Asian or Pacific Islander50
Other
9
Other9

Sprouts Farmers Market NPS by Age

Sprouts Farmers Market's NPS was rated the highest by customers ages 18-25, and the lowest by customers ages 41-45.

0
20
40
60
80
100
Promoters
60%
Passives
40%
Detractors
0%
18-2560%40%0%
Promoters
43%
Passives
0%
Detractors
57%
26-3043%0%57%
Promoters
28%
Passives
43%
Detractors
29%
31-3528%43%29%
Promoters
56%
Passives
11%
Detractors
33%
36-4056%11%33%
Promoters
33%
Passives
17%
Detractors
50%
41-4533%17%50%
Promoters
35%
Passives
18%
Detractors
47%
46-5035%18%47%
Promoters
43%
Passives
14%
Detractors
43%
51-5543%14%43%
Promoters
67%
Passives
13%
Detractors
20%
56-6067%13%20%
Promoters
62%
Passives
13%
Detractors
25%
61-6562%13%25%
Promoters
67%
Passives
8%
Detractors
25%
66+67%8%25%

Sprouts Farmers Market NPS by Usage

Sprouts Farmers Market's NPS was rated the highest by customers who have used Sprouts Farmers Market's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.

-100
-50
0
50
100
Less than 1 Year
-36
Less than 1 Year-36
1 to 2 Years
28
1 to 2 Years28
2 to 5 Years
31
2 to 5 Years31
5 to 10 Years
23
5 to 10 Years23
Over 10 Years
38
Over 10 Years38

Sprouts Farmers Market NPS vs. Competitors

Compared to its competitors, Sprouts Farmers Market's NPS is rated right above Natural Grocers by Vitamin Cottage, and is preceded by The Kraft Heinz Company.

Sprouts Farmers Market Customer Reviews

Out of the 30 Sprouts Farmers Market customer reviews 23 were positive and 7 were constructive. Sprouts Farmers Market customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.

What do you value most about this brand?
An overall sense of a cohesive "vision":. The quality and variety of its goods, its integrity regarding Sprouts brand vitamins/supplements and the fact that I can still buy a handful of coffee beans nuts grains and legumes. The good-will vibe of the affable floor staff are ever-willing to help, iinc
What do you value most about this brand?
Great variety, very fresh fruits, and vegetables.
What do you value most about this brand?
Sprouts has the freshest foods i can find
What do you value most about this brand?
Friendly service and healthy food quality.
What do you value most about this brand?
Value prices on organic products.

Sprouts Farmers Market Customer Loyalty

75%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

75% of Sprouts Farmers Market users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

75
75%
25
25%
Sprouts Farmers Market Customer Loyalty

Sprouts Farmers Market Customer Loyalty Score by Gender

Female customers rated Sprouts Farmers Market's Customer Loyalty score 6% higher than Male customers.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Sprouts Farmers Market.
Male
78%
Yes
Female
84%
Yes

Sprouts Farmers Market Customer Loyalty Score by Ethnicity

Sprouts Farmers Market's Customer Loyalty score was rated the highest by Hispanic or Latino customers, and the lowest by Caucasian customers.

% who answered "Yes"

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Sprouts Farmers Market.
77
out of 100
Caucasian
90
out of 100
Hispanic or Latino
85
out of 100
African American/Black
78
out of 100
Asian or Pacific Islander
85
out of 100
Other

Sprouts Farmers Market Customer Loyalty Score by Age

Sprouts Farmers Market's Customer Loyalty score was rated the highest by customers ages 26-30, and the lowest by customers ages 41-45.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Sprouts Farmers Market.
0
20%
40%
60%
80%
100%
18-25
82%
18-2582%
26-30
100%
26-30100%
31-35
100%
31-35100%
36-40
70%
36-4070%
41-45
55%
41-4555%
46-50
74%
46-5074%
51-55
74%
51-5574%
56-60
88%
56-6088%
61-65
89%
61-6589%
66+
85%
66+85%

Sprouts Farmers Market Customer Loyalty Score by Usage

Sprouts Farmers Market's Customer Loyalty score was rated the highest by customers who have used Sprouts Farmers Market's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.

Less than 1 Year
58%
1 to 2 Years
87%
2 to 5 Years
97%
5 to 10 Years
75%
Over 10 Years
86%

Sprouts Farmers Market Customer Loyalty Score by Industry

Sprouts Farmers Market's Customer Loyalty score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Arts and Entertainment industry customers.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.

Tech
67%
Accounting
79%
Aerospace and Aviation
100%
Architecture and Planning
100%
Arts and Entertainment
55%
Banking and Financial Services
70%
Business and Consumer Services
82%
Education
91%
Government and Public Policy
70%
Healthcare, Hospitals and Medicine
70%
Logistics and Supply Chain
100%
Marketing, Advertising and Research
100%
Retail
82%

Sprouts Farmers Market Customer Loyalty vs. Competitors

Compared to its competitors, Sprouts Farmers Market's Customer Loyalty score is rated right above The Kraft Heinz Company, and is preceded by Whole Foods Market.

Unlock Sprouts Farmers Market Customer Loyalty vs. Competitors Data

Sprouts Farmers Market's Logo
VS
Fry's Food's Logo
Whole Foods Market's Logo
The Kraft Heinz Company's Logo
Natural Grocers by Vitamin Cottage's Logo
Fare's Logo

Sign Up for Brand Profile PRO to get the full Sprouts Farmers Market Customer Loyalty vs. Competitors data and gain insights into your customers today.

Sprouts Farmers Market Product Quality

3.8/5

Sprouts Farmers Market has an overall Product Quality score of 3.8 out of 5 stars rated by its users and customers.

Sign Up to unlock Sprouts Farmers Market's overall Product Quality score rated by its users and customers.

Sprouts Farmers Market Product Information

Sprouts Farmers Market’s product quality score is a 3.8 out of 5 as rated by its users and customers. Reviewers from the Architecture and Planning industry rated Sprouts Farmers Market's product the highest. Reviewers from the Government and Public Policy industry rated Sprouts Farmers Market the lowest at 3.8.

Website
http://www.sprouts.com
Company Size
10,000+ Employees

Quick Insights into Sprouts Farmers Market Product Quality

Sprouts Farmers Market's Product Quality score was rated highest by customers from the Architecture and Planning industry, and rated lowest by customers from the Healthcare, Hospitals and Medicine industry.

Sign Up to unlock insights into how customers have ranked Sprouts Farmers Market's Product Quality.

Ranked Sprouts Farmers Market Product Quality the Highest

Architecture and Planning
5
18-25
4.8
Hispanic or Latino
4.6

Ranked Sprouts Farmers Market Product Quality the Lowest

Less than 1 Year
3.3
26-30
3.2
Healthcare, Hospitals and Medicine
2.6

Sprouts Farmers Market Product Quality Score by Gender

Sprouts Farmers Market's Product Quality score was rated 4 by both Female and Male customers on Comparably.

Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Sprouts Farmers Market.

Male

4/5

Female

4/5

Sprouts Farmers Market Product Quality Score by Ethnicity

Sprouts Farmers Market's Product Quality score was rated the highest by Hispanic or Latino customers, and the lowest by African American/Black customers.

Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Sprouts Farmers Market.
0
1
2
3
4
5
Caucasian
4
Caucasian4
Hispanic or Latino
4.6
Hispanic or Latino4.6
African American/Black
3.5
African American/Black3.5
Asian or Pacific Islander
4
Asian or Pacific Islander4
Other
3.9
Other3.9

Sprouts Farmers Market Product Quality Score by Age

Sprouts Farmers Market's Product Quality score was rated the highest by customers ages 18-25, and the lowest by customers ages 26-30.

Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Sprouts Farmers Market.
0
1
2
3
4
5
18-25
4.8
18-254.8
26-30
3.2
26-303.2
31-35
3.9
31-353.9
36-40
4.3
36-404.3
41-45
3.9
41-453.9
46-50
3.5
46-503.5
51-55
4.1
51-554.1
56-60
4.5
56-604.5
61-65
4
61-654
66+
3.9
66+3.9

Sprouts Farmers Market Product Quality Score by Usage

Sprouts Farmers Market's Product Quality score was rated the highest by customers who have used Sprouts Farmers Market's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.

Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.

Less than 1 Year
3.3
1 to 2 Years
4.1
2 to 5 Years
4.5
5 to 10 Years
3.8
Over 10 Years
4.1

Sprouts Farmers Market Product Quality Score by Industry

Sprouts Farmers Market's Product Quality score was rated the highest by Architecture and Planning industry customers, and the lowest by Healthcare, Hospitals and Medicine industry customers.

Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.

Tech
3.6
Accounting
4.3
Aerospace and Aviation
4.1
Architecture and Planning
5
Arts and Entertainment
3.6
Banking and Financial Services
4.6
Business and Consumer Services
3.5
Education
3.1
Government and Public Policy
3.8
Healthcare, Hospitals and Medicine
2.6
Logistics and Supply Chain
4
Marketing, Advertising and Research
4.4
Retail
4.1

Sprouts Farmers Market Product Quality vs. Competitors

Compared to its competitors, Sprouts Farmers Market's Product Quality score is rated right above Natural Grocers by Vitamin Cottage, and is preceded by The Kraft Heinz Company.

Unlock Sprouts Farmers Market Product Quality vs. Competitors Data

Sprouts Farmers Market's Logo
VS
Whole Foods Market's Logo
The Kraft Heinz Company's Logo
Natural Grocers by Vitamin Cottage's Logo
Fare's Logo
Fry's Food's Logo

Sign Up for Brand Profile PRO to get the full Sprouts Farmers Market Product Quality vs. Competitors data and gain insights into your customers today.

Sprouts Farmers Market Pricing

Sprouts Farmers Market ROI & Value For Money

3.5/5

Sprouts Farmers Market has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.

Sign Up to unlock Sprouts Farmers Market's overall ROI score rated by its users and customers.

Sprouts Farmers Market Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Aerospace and Aviation industry. The users from the Business and Consumer Services industry think that they had the lowest ROI from Sprouts Farmers Market.

Quick Insights into Sprouts Farmers Market ROI

Sprouts Farmers Market's ROI score was rated highest by customers from the Aerospace and Aviation industry, and rated lowest by customers from the Tech industry.

Sign Up to unlock insights into how customers have ranked Sprouts Farmers Market's ROI score.

Ranked Sprouts Farmers Market ROI the Highest

Aerospace and Aviation
4.6
18-25
4.2
Asian or Pacific Islander
4

Ranked Sprouts Farmers Market ROI the Lowest

26-30
2.9
Less than 1 Year
2.9
Tech
2.8

Sprouts Farmers Market ROI Score by Gender

Male customers rated Sprouts Farmers Market's ROI score 0.2 stars higher than Female customers.

Sign Up for Brand Profile PRO to get the full ROI by Gender data of Sprouts Farmers Market.

Male

3.6/5

Female

3.4/5

Sprouts Farmers Market ROI Score by Ethnicity

Sprouts Farmers Market's ROI score was rated the highest by Asian or Pacific Islander customers, and the lowest by African American/Black customers.

Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Sprouts Farmers Market.
0
1
2
3
4
5
Caucasian
3.5
Caucasian3.5
Hispanic or Latino
3.3
Hispanic or Latino3.3
African American/Black
3.1
African American/Black3.1
Asian or Pacific Islander
4
Asian or Pacific Islander4
Other
3.6
Other3.6

Sprouts Farmers Market ROI Score by Age

Sprouts Farmers Market's ROI score was rated the highest by customers ages 18-25, and the lowest by customers ages 26-30.

Sign Up for Brand Profile PRO to get the full ROI by Age data of Sprouts Farmers Market.
0
1
2
3
4
5
18-25
4.2
18-254.2
26-30
2.9
26-302.9
31-35
3.4
31-353.4
36-40
3.6
36-403.6
41-45
3.6
41-453.6
46-50
3
46-503
51-55
3.7
51-553.7
56-60
4
56-604
61-65
3.6
61-653.6
66+
3.5
66+3.5

Sprouts Farmers Market ROI Score by Usage

Sprouts Farmers Market's ROI score was rated the highest by customers who have used Sprouts Farmers Market's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.

Sign Up for Brand Profile PRO to get the full ROI by Usage data.

Less than 1 Year
2.9
1 to 2 Years
3.8
2 to 5 Years
3.8
5 to 10 Years
3.3
Over 10 Years
3.8

Sprouts Farmers Market ROI Score by Industry

Sprouts Farmers Market's ROI score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Tech industry customers.

Sign Up for Brand Profile PRO to get the full ROI by Industry data.

Tech
2.8
Accounting
3.7
Aerospace and Aviation
4.6
Architecture and Planning
4.5
Arts and Entertainment
3.4
Banking and Financial Services
3.3
Business and Consumer Services
2.8
Education
2.8
Government and Public Policy
3.1
Healthcare, Hospitals and Medicine
2.8
Logistics and Supply Chain
4
Marketing, Advertising and Research
3.5
Retail
3.8

Sprouts Farmers Market Pricing vs. Competitors

Compared to its competitors, Sprouts Farmers Market's ROI score is rated right above Natural Grocers by Vitamin Cottage, and is preceded by Whole Foods Market.

Unlock Sprouts Farmers Market ROI vs. Competitors Data

Sprouts Farmers Market's Logo
VS
The Kraft Heinz Company's Logo
Whole Foods Market's Logo
Natural Grocers by Vitamin Cottage's Logo
Fry's Food's Logo
Fare's Logo

Sign Up for Brand Profile PRO to get the full Sprouts Farmers Market ROI vs. Competitors data and gain insights into your customers today.

Sprouts Farmers Market Customer Satisfaction (CSAT)

Sprouts Farmers Market Customer Satisfaction (CSAT) Score

70 / 100

Sprouts Farmers Market has an overall Customer Satisfaction score of 70 rated by its users and customers.

Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"

Very Satisfied48%
Satisfied22%
Neither Satisfied nor Dissatisfied10%
Dissatisfied5%
Very Dissatisfied15%
Very Satisfied
48%
Satisfied
22%
Neither Satisfied nor Dissatisfied
10%
Dissatisfied
5%
Very Dissatisfied
15%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Sprouts Farmers Market Customer Satisfaction

Sprouts Farmers Market's Customer Satisfaction score was rated highest by customers from the Architecture and Planning industry, and rated lowest by customers from the Healthcare, Hospitals and Medicine industry.

Sign Up to unlock insights into how customers have ranked Sprouts Farmers Market's Customer Satisfaction.

Ranked Sprouts Farmers Market Customer Satisfaction the Highest

Architecture and Planning
100%
66+
90%
2 to 5 Years
81%

Ranked Sprouts Farmers Market Customer Satisfaction the Lowest

46-50
56%
Less than 1 Year
46%
Healthcare, Hospitals and Medicine
34%

Sprouts Farmers Market Customer Satisfaction Score by Gender

Female customers rated Sprouts Farmers Market's Customer Satisfaction score 12 points higher than Male customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Sprouts Farmers Market.
66 / 100
Male
Very Satisfied
50%
Satisfied
16%
Neither Satisfied nor Dissatisfied
8%
Dissatisfied
2%
Very Dissatisfied
24%
78 / 100
Female
Very Satisfied
69%
Satisfied
9%
Neither Satisfied nor Dissatisfied
11%
Dissatisfied
0%
Very Dissatisfied
11%

Sprouts Farmers Market Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

Sprouts Farmers Market's Customer Satisfaction (CSAT) score was rated 73% according to Caucasian users and customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Sprouts Farmers Market.
73 / 100
Very Satisfied64%
Satisfied9%
Neither Satisfied nor Dissatisfied11%
Dissatisfied0%
Very Dissatisfied16%
Very Satisfied
64%
Satisfied
9%
Neither Satisfied nor Dissatisfied
11%
Dissatisfied
0%
Very Dissatisfied
16%

CSAT according to Hispanic or Latino

Sprouts Farmers Market's Customer Satisfaction (CSAT) score was rated 75% according to Hispanic or Latino users and customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Sprouts Farmers Market.
75 / 100
Very Satisfied50%
Satisfied25%
Neither Satisfied nor Dissatisfied12%
Dissatisfied0%
Very Dissatisfied13%
Very Satisfied
50%
Satisfied
25%
Neither Satisfied nor Dissatisfied
12%
Dissatisfied
0%
Very Dissatisfied
13%

CSAT according to African American/Black

Sprouts Farmers Market's Customer Satisfaction (CSAT) score was rated 64% according to African American/Black users and customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Sprouts Farmers Market.
64 / 100
Very Satisfied55%
Satisfied9%
Neither Satisfied nor Dissatisfied9%
Dissatisfied0%
Very Dissatisfied27%
Very Satisfied
55%
Satisfied
9%
Neither Satisfied nor Dissatisfied
9%
Dissatisfied
0%
Very Dissatisfied
27%

CSAT according to Asian or Pacific Islander

Sprouts Farmers Market's Customer Satisfaction (CSAT) score was rated 76% according to Asian or Pacific Islander users and customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Sprouts Farmers Market.
76 / 100
Very Satisfied63%
Satisfied13%
Neither Satisfied nor Dissatisfied0%
Dissatisfied11%
Very Dissatisfied13%
Very Satisfied
63%
Satisfied
13%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
11%
Very Dissatisfied
13%

CSAT according to Other

Sprouts Farmers Market's Customer Satisfaction (CSAT) score was rated 67% according to Other users and customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Sprouts Farmers Market.
67 / 100
Very Satisfied50%
Satisfied17%
Neither Satisfied nor Dissatisfied16%
Dissatisfied0%
Very Dissatisfied17%
Very Satisfied
50%
Satisfied
17%
Neither Satisfied nor Dissatisfied
16%
Dissatisfied
0%
Very Dissatisfied
17%

Sprouts Farmers Market Customer Satisfaction Score by Age

Sprouts Farmers Market's Customer Satisfaction score was rated the highest by customers ages 66+, and the lowest by customers ages 46-50.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Sprouts Farmers Market.
0
20
40
60
80
100
18-25 CSAT Score
80%
Very Satisfied
60%
Satisfied
20%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
20%
Very Dissatisfied
0%
18-2580%
26-30 CSAT Score
67%
Very Satisfied
67%
Satisfied
0%
Neither Satisfied nor Dissatisfied
16%
Dissatisfied
0%
Very Dissatisfied
17%
26-3067%
31-35 CSAT Score
84%
Very Satisfied
17%
Satisfied
67%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
16%
31-3584%
36-40 CSAT Score
75%
Very Satisfied
75%
Satisfied
0%
Neither Satisfied nor Dissatisfied
12%
Dissatisfied
0%
Very Dissatisfied
13%
36-4075%
41-45 CSAT Score
60%
Very Satisfied
40%
Satisfied
20%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
40%
41-4560%
46-50 CSAT Score
56%
Very Satisfied
50%
Satisfied
6%
Neither Satisfied nor Dissatisfied
19%
Dissatisfied
0%
Very Dissatisfied
25%
46-5056%
51-55 CSAT Score
57%
Very Satisfied
43%
Satisfied
14%
Neither Satisfied nor Dissatisfied
29%
Dissatisfied
0%
Very Dissatisfied
14%
51-5557%
56-60 CSAT Score
85%
Very Satisfied
77%
Satisfied
8%
Neither Satisfied nor Dissatisfied
7%
Dissatisfied
0%
Very Dissatisfied
8%
56-6085%
61-65 CSAT Score
63%
Very Satisfied
50%
Satisfied
13%
Neither Satisfied nor Dissatisfied
12%
Dissatisfied
0%
Very Dissatisfied
25%
61-6563%
66+ CSAT Score
90%
Very Satisfied
90%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
10%
66+90%

Sprouts Farmers Market Customer Satisfaction Score by Usage

Sprouts Farmers Market's Customer Satisfaction score was rated the highest by customers who have used Sprouts Farmers Market's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.

Less than 1 Year
46
1 to 2 Years
80
2 to 5 Years
81
5 to 10 Years
65
Over 10 Years
77

Sprouts Farmers Market Customer Satisfaction Score by Industry

Sprouts Farmers Market's Customer Satisfaction score was rated the highest by Architecture and Planning industry customers, and the lowest by Healthcare, Hospitals and Medicine industry customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.

Tech
67
Accounting
76
Aerospace and Aviation
67
Architecture and Planning
100
Arts and Entertainment
75
Banking and Financial Services
67
Business and Consumer Services
75
Education
56
Healthcare, Hospitals and Medicine
34
Marketing, Advertising and Research
75
Retail
75

Sprouts Farmers Market Customer Satisfaction vs. Competitors

Compared to its competitors, Sprouts Farmers Market's Customer Satisfaction score is rated right above Whole Foods Market, and is preceded by The Kraft Heinz Company.

Unlock Sprouts Farmers Market Customer Satisfaction vs. Competitors Data

Sprouts Farmers Market's Logo
VS
The Kraft Heinz Company's Logo
Whole Foods Market's Logo
Natural Grocers by Vitamin Cottage's Logo
Fry's Food's Logo
Fare's Logo

Sign Up for Brand Profile PRO to get the full Sprouts Farmers Market Customer Satisfaction vs. Competitors data and gain insights into your customers today.

Sprouts Farmers Market Customer Service

3.6/5

Sprouts Farmers Market has an overall Customer Service score of 3.6 out of 5 stars rated by its users and customers.

Sign Up to unlock Sprouts Farmers Market's overall Customer Service score rated by its users and customers.

About Sprouts Farmers Market's Customer Service

Website

http://www.sprouts.com


Phone Number

(480) 814-8016

Quick Insights into Sprouts Farmers Market Customer Service

Sprouts Farmers Market's Customer Service score was rated highest by customers from the Architecture and Planning industry, and rated lowest by customers from the Banking and Financial Services industry.

Sign Up to unlock insights into how customers have ranked Sprouts Farmers Market's Customer Service score.

Ranked Sprouts Farmers Market Customer Service the Highest

Architecture and Planning
5
56-60
4.3
1 to 2 Years
3.9

Ranked Sprouts Farmers Market Customer Service the Lowest

46-50
3
Less than 1 Year
2.7
Banking and Financial Services
2.5

Sprouts Farmers Market Customer Service Score by Gender

Female customers rated Sprouts Farmers Market's Customer Service score 0.1 stars higher than Male customers.

Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Sprouts Farmers Market.

Male

3.5/5

Female

3.6/5

Sprouts Farmers Market Customer Service Score by Ethnicity

Sprouts Farmers Market's Customer Service score was rated the highest by Caucasian customers, and the lowest by African American/Black customers.

Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Sprouts Farmers Market.
0
20
40
60
80
100
Caucasian
3.7
Caucasian3.7
Hispanic or Latino
3.3
Hispanic or Latino3.3
African American/Black
3.1
African American/Black3.1
Asian or Pacific Islander
3.6
Asian or Pacific Islander3.6
Other
3.6
Other3.6

Sprouts Farmers Market Customer Service Score by Age

Sprouts Farmers Market's Customer Service score was rated the highest by customers ages 56-60, and the lowest by customers ages 46-50.

Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Sprouts Farmers Market.
0
20
40
60
80
100
18-25
3.6
18-253.6
26-30
3
26-303
31-35
3.6
31-353.6
36-40
3.7
36-403.7
41-45
3.2
41-453.2
46-50
3
46-503
51-55
3.8
51-553.8
56-60
4.3
56-604.3
61-65
3.5
61-653.5
66+
3.6
66+3.6

Sprouts Farmers Market Customer Service Score by Usage

Sprouts Farmers Market's Customer Service score was rated the highest by customers who have used Sprouts Farmers Market's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.

Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.

Less than 1 Year
2.7
1 to 2 Years
3.9
2 to 5 Years
3.9
5 to 10 Years
3.5
Over 10 Years
3.6

Sprouts Farmers Market Customer Service Score by Industry

Sprouts Farmers Market's Customer Service score was rated the highest by Architecture and Planning industry customers, and the lowest by Banking and Financial Services industry customers.

Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.

Tech
3.1
Accounting
3.7
Aerospace and Aviation
3.5
Architecture and Planning
5
Arts and Entertainment
2.9
Banking and Financial Services
2.5
Business and Consumer Services
2.9
Education
2.9
Government and Public Policy
3.1
Healthcare, Hospitals and Medicine
2.8
Logistics and Supply Chain
4.3
Marketing, Advertising and Research
3.9
Retail
4

Sprouts Farmers Market Customer Service vs. Competitors

Compared to its competitors, Sprouts Farmers Market's Customer Service score is rated right above Natural Grocers by Vitamin Cottage, and is preceded by The Kraft Heinz Company.

Unlock Sprouts Farmers Market Customer Service vs. Competitors Data

Sprouts Farmers Market's Logo
VS
Whole Foods Market's Logo
The Kraft Heinz Company's Logo
Natural Grocers by Vitamin Cottage's Logo
Fry's Food's Logo
Fare's Logo

Sign Up for Brand Profile PRO to get the full Sprouts Farmers Market Customer Service vs. Competitors data and gain insights into your customers today.

Sprouts Farmers Market as an Employer

2.3/5

Sprouts Farmers Market has a 2.3/5 stars for its overall company culture rated by their employees

  Sprouts Farmers Market CEO
bottom
5%
CEO of Sprouts Farmers Market

In the Bottom 5% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Sprouts Farmers Market scored a 12 for Net Promoter Score and a -47 for Employee Net Promoter Score. NPS gauges how likely a customer of Sprouts Farmers Market would recommend the brand to a friend. ENPS measures how likely Sprouts Farmers Market employees would recommend working at Sprouts Farmers Market to a friend.

Net Promoter Score

12
NPS Score
48%Promoters
16%Passive
36%Detractors

Employee Net Promoter Score

-47
eNPS Score
19%Promoters
15%Passive
66%Detractors

Global Ranking Snapshot

RANKCOMPANYCEOINDUSTRY
1
Costco  Costco CEO
W. Craig Jelinek
Retail
2
Peloton  Peloton CEO
Barry McCarthy
Health and Wellness
3
Chick-fil-A  Chick-fil-A CEO
Dan Cathy
Food and Beverages
4
Netflix  Netflix CEO
Ted Sarandos
Media and Entertainment
5
Apple  Apple CEO
Timothy Cook
Tech
6
Nike  Nike CEO
John Donahoe
Fashion and Beauty
7
Target  Target CEO
Brian Cornell
Retail