12
NPS
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Sprouts Farmers Market
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About Sprouts Farmers Market's Brand
Among its major competitors, Sprouts Farmers Market is ranked in 3rd place for NPS while Whole Foods Market is 1st, and The Kraft Heinz Company is 2nd. Overall, Sprouts Farmers Market has a neutral social sentiment, when analyzing social media channels and online mentions.Their current market cap is $3.12B
Brand at a Glance
74%
Customer Loyalty
3.8/5
Product Quality
3.5/5
Pricing
3.5/5
Customer Service
Sprouts Farmers Market Ranking
- #3 / 4 of its competitors
Sprouts Farmers Market NPS
Sprouts Farmers Market's Net Promoter Score (NPS) is a 12 with 48% Promoters, 16% Passives, and 36% Detractors. Net Promoter Score tracks whether Sprouts Farmers Market's customers would recommend using the product based on a scale of -100 to 100.
Sprouts Farmers Market Overall NPS
| 48% | Promoters |
|---|---|
| 16% | Passives |
| 36% | Detractors |
Sprouts Farmers Market NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2025 6 | Feb 2025 | 6 |
Mar 2025 6 | Mar 2025 | 6 |
Apr 2025 8 | Apr 2025 | 8 |
May 2025 8 | May 2025 | 8 |
Jun 2025 10 | Jun 2025 | 10 |
Jul 2025 10 | Jul 2025 | 10 |
Aug 2025 11 | Aug 2025 | 11 |
Sep 2025 11 | Sep 2025 | 11 |
Oct 2025 13 | Oct 2025 | 13 |
Nov 2025 12 | Nov 2025 | 12 |
Dec 2025 12 | Dec 2025 | 12 |
Jan 2026 12 | Jan 2026 | 12 |
How Other Brands Compare
Sprouts Farmers Market is ranked third for NPS among its competitors. Whole Foods Market and The Kraft Heinz Company come in first and second, with Natural Grocers by Vitamin Cottage coming in at #4. Among those competitors, it is the third most valued company behind The Kraft Heinz Company.
Sprouts Farmers Market |  Whole Foods Market |  The Kraft Heinz Company |  Natural Grocers by Vitamin Cottage | |
| Global Ranking | #- | #68 | #203 | #- |
| NPS | 12 | 19 | 13 | -18 |
| Social Sentiment Calculated by analyzing social media and other online mentions | Neutral | Neutral | Neutral | - |
| Valuation Updated every 24 hours for public companies | $3.12B | - | $48.93B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Sprouts Farmers Market NPS by Gender
Female customers rated Sprouts Farmers Market's NPS 12 points higher than Male customers.
Male
8
Sprouts Farmers Market's NPS was rated 8 by Male customers on Comparably.
46%
Promoters
16%
Passives
38%
Detractors
Female
20
Sprouts Farmers Market's NPS was rated 20 by Female customers on Comparably.
53%
Promoters
14%
Passives
33%
Detractors
Sprouts Farmers Market NPS by Ethnicity
Sprouts Farmers Market's NPS was rated the highest by Asian or Pacific Islander customers, and the lowest by Hispanic or Latino customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 16 | Caucasian | 16 |
Hispanic or Latino -22 | Hispanic or Latino | -22 |
African American/Black 19 | African American/Black | 19 |
Asian or Pacific Islander 50 | Asian or Pacific Islander | 50 |
Other 0 | Other | 0 |
Sprouts Farmers Market NPS by Age
Sprouts Farmers Market's NPS was rated the highest by customers ages 18-25, and the lowest by customers ages 51-55.
Sprouts Farmers Market NPS by Usage
Sprouts Farmers Market's NPS was rated the highest by customers who have used Sprouts Farmers Market's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -47 | Less than 1 Year | -47 |
1 to 2 Years 25 | 1 to 2 Years | 25 |
2 to 5 Years 32 | 2 to 5 Years | 32 |
5 to 10 Years 18 | 5 to 10 Years | 18 |
Over 10 Years 34 | Over 10 Years | 34 |
Sprouts Farmers Market NPS vs. Competitors
Compared to its competitors, Sprouts Farmers Market's NPS is rated right above Natural Grocers by Vitamin Cottage, and is preceded by The Kraft Heinz Company.
| COMPANY | NPS Score | |
|---|---|---|
| Whole Foods Market | 19 |
| The Kraft Heinz Company | 13 |
| Sprouts Farmers Market | 12 |
| Natural Grocers by Vitamin Cottage | -18 |
| Fry's Food | -41 |
 | Fare | -50 |
Sprouts Farmers Market Customer Reviews
Out of the 27 Sprouts Farmers Market customer reviews 20 were positive and 7 were constructive. Sprouts Farmers Market customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.
All Reviews
Positive Reviews
Constructive Reviews
Sprouts Farmers Market Customer Loyalty
74%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
74% of Sprouts Farmers Market users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Sprouts Farmers Market Customer Loyalty Score by Gender
Female customers rated Sprouts Farmers Market's Customer Loyalty score 7% higher than Male customers.
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Male
76%
Yes
Female
83%
Yes
Sprouts Farmers Market Customer Loyalty Score by Ethnicity
Sprouts Farmers Market's Customer Loyalty score was rated the highest by Hispanic or Latino customers, and the lowest by Caucasian customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Sprouts Farmers Market.
75
out of 100
Caucasian
90
out of 100
Hispanic or Latino
84
out of 100
African American/Black
78
out of 100
Asian or Pacific Islander
84
out of 100
Other
Sprouts Farmers Market Customer Loyalty Score by Age
Sprouts Farmers Market's Customer Loyalty score was rated the highest by customers ages 26-30, and the lowest by customers ages 41-45.
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0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
18-25 82% | 18-25 | 82% |
26-30 100% | 26-30 | 100% |
31-35 100% | 31-35 | 100% |
36-40 70% | 36-40 | 70% |
41-45 55% | 41-45 | 55% |
46-50 72% | 46-50 | 72% |
51-55 64% | 51-55 | 64% |
56-60 88% | 56-60 | 88% |
61-65 87% | 61-65 | 87% |
66+ 82% | 66+ | 82% |
Sprouts Farmers Market Customer Loyalty Score by Usage
Sprouts Farmers Market's Customer Loyalty score was rated the highest by customers who have used Sprouts Farmers Market's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.
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Sprouts Farmers Market Customer Loyalty Score by Industry
Sprouts Farmers Market's Customer Loyalty score was rated the highest by Logistics and Supply Chain industry customers, and the lowest by Arts and Entertainment industry customers.
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Sprouts Farmers Market Customer Loyalty vs. Competitors
Compared to its competitors, Sprouts Farmers Market's Customer Loyalty score is rated right above Natural Grocers by Vitamin Cottage, and is preceded by The Kraft Heinz Company.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Fry's Food | 92% |
| Whole Foods Market | 78% |
| The Kraft Heinz Company | 74% |
| Sprouts Farmers Market | 74% |
| Natural Grocers by Vitamin Cottage | 69% |
| Fare | 55% |
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Sprouts Farmers Market Product Quality
3.8/5
Sprouts Farmers Market has an overall Product Quality score of 3.8 out of 5 stars rated by its users and customers.
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Sprouts Farmers Market Product Information
Sprouts Farmers Market’s product quality score is a 3.8 out of 5 as rated by its users and customers. Reviewers from the Banking and Financial Services industry rated Sprouts Farmers Market's product the highest. Reviewers from the Business and Consumer Services industry rated Sprouts Farmers Market the lowest at 3.5.
- Website
- http://www.sprouts.com
- Company Size
- 10,000+ Employees
Quick Insights into Sprouts Farmers Market Product Quality
Sprouts Farmers Market's Product Quality score was rated highest by customers ages 18-25, and rated lowest by customers from the Healthcare, Hospitals and Medicine industry.
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Ranked Sprouts Farmers Market Product Quality the Highest
Ranked Sprouts Farmers Market Product Quality the Lowest
Sprouts Farmers Market Product Quality Score by Gender
Male customers rated Sprouts Farmers Market's Product Quality score 0.1 stars higher than Female customers.
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Male
4/5
Female
3.9/5
Sprouts Farmers Market Product Quality Score by Ethnicity
Sprouts Farmers Market's Product Quality score was rated the highest by Hispanic or Latino customers, and the lowest by African American/Black customers.
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| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4 | Caucasian | 4 |
Hispanic or Latino 4.6 | Hispanic or Latino | 4.6 |
African American/Black 3.3 | African American/Black | 3.3 |
Asian or Pacific Islander 4 | Asian or Pacific Islander | 4 |
Other 3.8 | Other | 3.8 |
Sprouts Farmers Market Product Quality Score by Age
Sprouts Farmers Market's Product Quality score was rated the highest by customers ages 18-25, and the lowest by customers ages 26-30.
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| Summary | Age | Score |
|---|---|---|
18-25 4.8 | 18-25 | 4.8 |
26-30 3.2 | 26-30 | 3.2 |
31-35 3.9 | 31-35 | 3.9 |
36-40 4.3 | 36-40 | 4.3 |
41-45 3.9 | 41-45 | 3.9 |
46-50 3.4 | 46-50 | 3.4 |
51-55 3.8 | 51-55 | 3.8 |
56-60 4.5 | 56-60 | 4.5 |
61-65 4 | 61-65 | 4 |
66+ 3.7 | 66+ | 3.7 |
Sprouts Farmers Market Product Quality Score by Usage
Sprouts Farmers Market's Product Quality score was rated the highest by customers who have used Sprouts Farmers Market's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.
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Sprouts Farmers Market Product Quality Score by Industry
Sprouts Farmers Market's Product Quality score was rated the highest by Banking and Financial Services industry customers, and the lowest by Healthcare, Hospitals and Medicine industry customers.
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Sprouts Farmers Market Product Quality vs. Competitors
Compared to its competitors, Sprouts Farmers Market's Product Quality score is rated right above Natural Grocers by Vitamin Cottage, and is preceded by The Kraft Heinz Company.
| COMPANY | Product Quality Score | |
|---|---|---|
| Whole Foods Market | 4/5 |
| The Kraft Heinz Company | 3.8/5 |
| Sprouts Farmers Market | 3.8/5 |
| Natural Grocers by Vitamin Cottage | 3.2/5 |
| Fare | 2.7/5 |
| Fry's Food | 2.5/5 |
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Sprouts Farmers Market Pricing
Sprouts Farmers Market ROI & Value For Money
3.5/5
Sprouts Farmers Market has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.
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Sprouts Farmers Market Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Logistics and Supply Chain industry. The users from the Education industry think that they had the lowest ROI from Sprouts Farmers Market.
Quick Insights into Sprouts Farmers Market ROI
Sprouts Farmers Market's ROI score was rated highest by customers ages 18-25, and rated lowest by customers from the Education industry.
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Ranked Sprouts Farmers Market ROI the Highest
Ranked Sprouts Farmers Market ROI the Lowest
Sprouts Farmers Market ROI Score by Gender
Male customers rated Sprouts Farmers Market's ROI score 0.2 stars higher than Female customers.
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Male
3.6/5
Female
3.4/5
Sprouts Farmers Market ROI Score by Ethnicity
Sprouts Farmers Market's ROI score was rated the highest by Asian or Pacific Islander customers, and the lowest by African American/Black customers.
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| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.5 | Caucasian | 3.5 |
Hispanic or Latino 3.3 | Hispanic or Latino | 3.3 |
African American/Black 3 | African American/Black | 3 |
Asian or Pacific Islander 4 | Asian or Pacific Islander | 4 |
Other 3.5 | Other | 3.5 |
Sprouts Farmers Market ROI Score by Age
Sprouts Farmers Market's ROI score was rated the highest by customers ages 18-25, and the lowest by customers ages 26-30.
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| Summary | Age | Score |
|---|---|---|
18-25 4.2 | 18-25 | 4.2 |
26-30 2.9 | 26-30 | 2.9 |
31-35 3.4 | 31-35 | 3.4 |
36-40 3.6 | 36-40 | 3.6 |
41-45 3.6 | 41-45 | 3.6 |
46-50 3 | 46-50 | 3 |
51-55 3.2 | 51-55 | 3.2 |
56-60 4 | 56-60 | 4 |
61-65 3.6 | 61-65 | 3.6 |
66+ 3.3 | 66+ | 3.3 |
Sprouts Farmers Market ROI Score by Usage
Sprouts Farmers Market's ROI score was rated the highest by customers who have used Sprouts Farmers Market's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
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Sprouts Farmers Market ROI Score by Industry
Sprouts Farmers Market's ROI score was rated the highest by Logistics and Supply Chain industry customers, and the lowest by Education industry customers.
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Sprouts Farmers Market Pricing vs. Competitors
Compared to its competitors, Sprouts Farmers Market's ROI score is rated right above Natural Grocers by Vitamin Cottage, and is preceded by Whole Foods Market.
| COMPANY | Pricing Score | |
|---|---|---|
| The Kraft Heinz Company | 3.6/5 |
| Whole Foods Market | 3.6/5 |
| Sprouts Farmers Market | 3.5/5 |
| Natural Grocers by Vitamin Cottage | 2.7/5 |
| Fry's Food | 2.4/5 |
| Fare | 2.2/5 |
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Sprouts Farmers Market Customer Satisfaction (CSAT)
Sprouts Farmers Market Customer Satisfaction (CSAT) Score
68 / 100
Sprouts Farmers Market has an overall Customer Satisfaction score of 68 rated by its users and customers.
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Very Satisfied
46%
Satisfied
22%
Neither Satisfied nor Dissatisfied
11%
Dissatisfied
5%
Very Dissatisfied
16%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Sprouts Farmers Market Customer Satisfaction
Sprouts Farmers Market's Customer Satisfaction score was rated highest by customers ages 66+, and rated lowest by customers from the Healthcare, Hospitals and Medicine industry.
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Ranked Sprouts Farmers Market Customer Satisfaction the Highest
Ranked Sprouts Farmers Market Customer Satisfaction the Lowest
Sprouts Farmers Market Customer Satisfaction Score by Gender
Female customers rated Sprouts Farmers Market's Customer Satisfaction score 14 points higher than Male customers.
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62 / 100
MaleVery Satisfied | 44% | |
|---|---|---|
Satisfied | 18% | |
Neither Satisfied nor Dissatisfied | 9% | |
Dissatisfied | 3% | |
Very Dissatisfied | 26% |
76 / 100
FemaleVery Satisfied | 67% | |
|---|---|---|
Satisfied | 9% | |
Neither Satisfied nor Dissatisfied | 12% | |
Dissatisfied | 0% | |
Very Dissatisfied | 12% |
Sprouts Farmers Market Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Sprouts Farmers Market's Customer Satisfaction (CSAT) score was rated 70% according to Caucasian users and customers.
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70 / 100
Very Satisfied
60%
Satisfied
10%
Neither Satisfied nor Dissatisfied
13%
Dissatisfied
0%
Very Dissatisfied
17%
CSAT according to Hispanic or Latino
Sprouts Farmers Market's Customer Satisfaction (CSAT) score was rated 75% according to Hispanic or Latino users and customers.
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75 / 100
Very Satisfied
50%
Satisfied
25%
Neither Satisfied nor Dissatisfied
13%
Dissatisfied
0%
Very Dissatisfied
12%
CSAT according to African American/Black
Sprouts Farmers Market's Customer Satisfaction (CSAT) score was rated 60% according to African American/Black users and customers.
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60 / 100
Very Satisfied
50%
Satisfied
10%
Neither Satisfied nor Dissatisfied
10%
Dissatisfied
0%
Very Dissatisfied
30%
CSAT according to Asian or Pacific Islander
Sprouts Farmers Market's Customer Satisfaction (CSAT) score was rated 76% according to Asian or Pacific Islander users and customers.
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76 / 100
Very Satisfied
63%
Satisfied
13%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
11%
Very Dissatisfied
13%
CSAT according to Other
Sprouts Farmers Market's Customer Satisfaction (CSAT) score was rated 64% according to Other users and customers.
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64 / 100
Very Satisfied
46%
Satisfied
18%
Neither Satisfied nor Dissatisfied
18%
Dissatisfied
0%
Very Dissatisfied
18%
Sprouts Farmers Market Customer Satisfaction Score by Age
Sprouts Farmers Market's Customer Satisfaction score was rated the highest by customers ages 66+, and the lowest by customers ages 51-55.
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| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 80% | |||||||||||||||
| 26-30 | 67% | |||||||||||||||
| 31-35 | 84% | |||||||||||||||
| 36-40 | 75% | |||||||||||||||
| 41-45 | 60% | |||||||||||||||
| 46-50 | 54% | |||||||||||||||
| 51-55 | 40% | |||||||||||||||
| 56-60 | 85% | |||||||||||||||
| 61-65 | 57% | |||||||||||||||
| 66+ | 88% |
Sprouts Farmers Market Customer Satisfaction Score by Usage
Sprouts Farmers Market's Customer Satisfaction score was rated the highest by customers who have used Sprouts Farmers Market's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.
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Sprouts Farmers Market Customer Satisfaction Score by Industry
Sprouts Farmers Market's Customer Satisfaction score was rated the highest by Arts and Entertainment industry customers, and the lowest by Healthcare, Hospitals and Medicine industry customers.
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"title": "Sprouts Farmers Market Customer Satisfaction Score by Industry",
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}Sprouts Farmers Market Customer Satisfaction vs. Competitors
Compared to its competitors, Sprouts Farmers Market's Customer Satisfaction score is rated right above Whole Foods Market, and is preceded by The Kraft Heinz Company.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| The Kraft Heinz Company | 74% |
| Sprouts Farmers Market | 68% |
| Whole Foods Market | 64% |
| Natural Grocers by Vitamin Cottage | 46% |
| Fry's Food | 27% |
| Fare | 0% |
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Sprouts Farmers Market Customer Service
3.5/5
Sprouts Farmers Market has an overall Customer Service score of 3.5 out of 5 stars rated by its users and customers.
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About Sprouts Farmers Market's Customer Service
Website
http://www.sprouts.com
Phone Number
(480) 814-8016
Quick Insights into Sprouts Farmers Market Customer Service
Sprouts Farmers Market's Customer Service score was rated highest by customers ages 56-60, and rated lowest by customers who have used Sprouts Farmers Market's products/services for Less than 1 Year.
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Ranked Sprouts Farmers Market Customer Service the Highest
Ranked Sprouts Farmers Market Customer Service the Lowest
Sprouts Farmers Market Customer Service Score by Gender
Female customers rated Sprouts Farmers Market's Customer Service score 0.2 stars higher than Male customers.
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Male
3.4/5
Female
3.6/5
Sprouts Farmers Market Customer Service Score by Ethnicity
Sprouts Farmers Market's Customer Service score was rated the highest by Asian or Pacific Islander customers, and the lowest by African American/Black customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Sprouts Farmers Market.
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| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 3.6 | Caucasian | 3.6 |
Hispanic or Latino 3.3 | Hispanic or Latino | 3.3 |
African American/Black 2.9 | African American/Black | 2.9 |
Asian or Pacific Islander 3.6 | Asian or Pacific Islander | 3.6 |
Other 3.5 | Other | 3.5 |
Sprouts Farmers Market Customer Service Score by Age
Sprouts Farmers Market's Customer Service score was rated the highest by customers ages 56-60, and the lowest by customers ages 46-50.
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| Summary | Age | Customer Service Score |
|---|---|---|
18-25 3.6 | 18-25 | 3.6 |
26-30 3 | 26-30 | 3 |
31-35 3.6 | 31-35 | 3.6 |
36-40 3.7 | 36-40 | 3.7 |
41-45 3.2 | 41-45 | 3.2 |
46-50 2.9 | 46-50 | 2.9 |
51-55 3.3 | 51-55 | 3.3 |
56-60 4.3 | 56-60 | 4.3 |
61-65 3.3 | 61-65 | 3.3 |
66+ 3.3 | 66+ | 3.3 |
Sprouts Farmers Market Customer Service Score by Usage
Sprouts Farmers Market's Customer Service score was rated the highest by customers who have used Sprouts Farmers Market's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.
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Sprouts Farmers Market Customer Service Score by Industry
Sprouts Farmers Market's Customer Service score was rated the highest by Logistics and Supply Chain industry customers, and the lowest by Banking and Financial Services industry customers.
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Sprouts Farmers Market Customer Service vs. Competitors
Compared to its competitors, Sprouts Farmers Market's Customer Service score is rated right above Natural Grocers by Vitamin Cottage, and is preceded by The Kraft Heinz Company.
| COMPANY | Customer Service Score | |
|---|---|---|
| Whole Foods Market | 3.8/5 |
| The Kraft Heinz Company | 3.6/5 |
| Sprouts Farmers Market | 3.5/5 |
| Natural Grocers by Vitamin Cottage | 2.8/5 |
| Fry's Food | 2.2/5 |
| Fare | 2.2/5 |
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Sprouts Farmers Market as an Employer
2.3/5
Sprouts Farmers Market has a 2.3/5 stars for its overall company culture rated by their employees
bottom
5%
CEO of Sprouts Farmers Market
In the Bottom 5% of Similar Sized Companies on Comparably.
Consumer vs. Employees
Sprouts Farmers Market scored a 12 for Net Promoter Score and a -47 for Employee Net Promoter Score. NPS gauges how likely a customer of Sprouts Farmers Market would recommend the brand to a friend. ENPS measures how likely Sprouts Farmers Market employees would recommend working at Sprouts Farmers Market to a friend.
Net Promoter Score
12
NPS Score
| 48% | Promoters |
|---|---|
| 16% | Passive |
| 36% | Detractors |
Employee Net Promoter Score
-47
eNPS Score
| 19% | Promoters |
|---|---|
| 15% | Passive |
| 66% | Detractors |
