75
NPS
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Stampli
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About Stampli's Brand
Stampli is a complete AP automation platform that brings together accounts payable communications, documentation, corporate cards, and payments all in one place, allowing AP to have full control and visibility over corporate spending. By centering communications on top of the invoice itself, AP departments collaborate and communicate better with approvers, vendors, and anyone involved with purchases, allowing approvals to happen 5x faster. In addition, Stampli's AI, Billy the Bot, learns an organization's unique patterns to simplify GL-coding, automate approval notifications, identify duplicate invoices, and reduce time spent on manual data entry. Stampli's flexible platform fits seamlessly into any existing processes and integrates with financial systems, including NetSuite, Sage Intacct, QuickBooks, Microsoft Dynamics, SAP, and more. For more information, visit www.stampli.com. Among its major competitors, Stampli is ranked in 1st place for NPS while AvidXchange is 2nd, and Tipalti is 3rd.Their current valuation is $100.00M
Brand at a Glance
100%
Customer Loyalty
4.6/5
Product Quality
4.6/5
Pricing
5/5
Customer Service
Stampli Ranking
- #1 / 4 of its competitors
Stampli NPS
Stampli's Net Promoter Score (NPS) is a 75 with 83% Promoters, 9% Passives, and 8% Detractors. Net Promoter Score tracks whether Stampli's customers would recommend using the product based on a scale of -100 to 100.
Stampli Overall NPS
| 83% | Promoters |
|---|---|
| 9% | Passives |
| 8% | Detractors |
Stampli NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 66 | Aug 2020 | 66 |
Feb 2021 72 | Feb 2021 | 72 |
Sep 2021 75 | Sep 2021 | 75 |
How Other Brands Compare
Stampli is ranked first for NPS among its competitors. BILL and SAP Concur come in second and third, with Coupa Software coming in at #4. Among those competitors, it is the lowest valued company behind SAP Concur.
Stampli |  SAP Concur |  Coupa Software |  BILL | |
| Global Ranking | #- | #453 | #- | #- |
| NPS | 75 | 15 | 13 | 20 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral | - |
| Valuation Updated every 24 hours for public companies | $100.00M | $136.17B | $19.11B | $15.16B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Stampli NPS vs. Competitors
Compared to its competitors, Stampli's NPS is rated right above AvidXchange.
| COMPANY | NPS Score | |
|---|---|---|
| Stampli | 75 |
 | AvidXchange | 46 |
 | Tipalti | 40 |
| BILL | 20 |
| SAP Concur | 15 |
| Coupa Software | 13 |
 | MineralTree, Inc | N/A |
Stampli Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Stampli users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Stampli Customer Loyalty vs. Competitors
Compared to its competitors, Stampli's Customer Loyalty score is rated right above Tipalti.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Stampli | 100% |
| Tipalti | 77% |
| BILL | 76% |
| SAP Concur | 75% |
| Coupa Software | 74% |
| AvidXchange | 72% |
| MineralTree, Inc | N/A |
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Stampli Product Quality
4.6/5
Stampli has an overall Product Quality score of 4.6 out of 5 stars rated by its users and customers.
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Stampli Product Information
Stampli serves markets in the United States and Middle-East and Africa. Stampli supports Web devices and offers products for small and medium sized businesses.
Stampli’s product quality score is a 4.6 out of 5 as rated by its users and customers.
- Website
- https://www.stampli.com
- Company Size
- 201-500 Employees
Industry
Tech
Enterprise
FinTech
SaaS
Languages Supported
English
Hebrew
Stampli Product Quality vs. Competitors
Compared to its competitors, Stampli's Product Quality score is rated right above AvidXchange.
| COMPANY | Product Quality Score | |
|---|---|---|
| Stampli | 4.6/5 |
| AvidXchange | 4.3/5 |
| Tipalti | 4.1/5 |
| SAP Concur | 3.7/5 |
| Coupa Software | 3.7/5 |
| BILL | 3.3/5 |
| MineralTree, Inc | N/A |
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Stampli Pricing
Stampli ROI & Value For Money
4.6/5
Stampli has a value for money and ROI score of 4.6 out of 5 stars rated by its users and customers.
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Stampli Pricing Plans
Stampli has a pricing structure that accommodates small and medium businesses.
Who Uses Stampli?
Small Businesses
Medium Businesses
Stampli Pricing vs. Competitors
Compared to its competitors, Stampli's ROI score is rated right above AvidXchange.
| COMPANY | Pricing Score | |
|---|---|---|
| Stampli | 4.6/5 |
| AvidXchange | 4.4/5 |
| Tipalti | 4.3/5 |
| Coupa Software | 3.5/5 |
| BILL | 3.4/5 |
| SAP Concur | 3.4/5 |
| MineralTree, Inc | N/A |
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Stampli Customer Satisfaction (CSAT)
Stampli Customer Satisfaction (CSAT) Score
100 / 100
Stampli has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Stampli Customer Satisfaction vs. Competitors
Compared to its competitors, Stampli's Customer Satisfaction score is rated right above AvidXchange.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Stampli | 100% |
| AvidXchange | 88% |
| Tipalti | 80% |
| Coupa Software | 72% |
| SAP Concur | 66% |
| BILL | 57% |
| MineralTree, Inc | 0% |
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Stampli Customer Service
5/5
Stampli has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Stampli's Customer Service
Address
191 Castro Street Level 2, Mountain View, CA 94041
Website
https://www.stampli.com
Phone Number
650-469-3074
Stampli's Social Links
Stampli Customer Service vs. Competitors
Compared to its competitors, Stampli's Customer Service score is rated right above AvidXchange.
| COMPANY | Customer Service Score | |
|---|---|---|
| Stampli | 5/5 |
| AvidXchange | 4.3/5 |
| Tipalti | 3.9/5 |
| Coupa Software | 3.5/5 |
| SAP Concur | 3.4/5 |
| BILL | 3.2/5 |
| MineralTree, Inc | N/A |
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Stampli as an Employer
4.7/5
Stampli has a 4.7/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Stampli scored a 75 for Net Promoter Score and a 48 for Employee Net Promoter Score. NPS gauges how likely a customer of Stampli would recommend the brand to a friend. ENPS measures how likely Stampli employees would recommend working at Stampli to a friend.
Net Promoter Score
75
NPS Score
| 83% | Promoters |
|---|---|
| 9% | Passive |
| 8% | Detractors |
Employee Net Promoter Score
48
eNPS Score
| 63% | Promoters |
|---|---|
| 22% | Passive |
| 15% | Detractors |
