34
NPS
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TAVANT TECHNOLOGIES, INC.
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About TAVANT TECHNOLOGIES, INC. Brand
Among its major competitors, TAVANT TECHNOLOGIES, INC. is ranked in 2nd place for NPS while CitiusTech is 1st, and Accenture is 3rd.
Brand at a Glance
83%
Customer Loyalty
4.5/5
Product Quality
3.7/5
Pricing
3.7/5
Customer Service
TAVANT TECHNOLOGIES, INC. Ranking
- #1 / 4 of its competitors
TAVANT TECHNOLOGIES, INC. NPS
TAVANT TECHNOLOGIES, INC.'s Net Promoter Score (NPS) is a 34 with 67% Promoters, 0% Passives, and 33% Detractors. Net Promoter Score tracks whether TAVANT TECHNOLOGIES, INC.'s customers would recommend using the product based on a scale of -100 to 100.
TAVANT TECHNOLOGIES, INC. Overall NPS
| 67% | Promoters |
|---|---|
| 0% | Passives |
| 33% | Detractors |
TAVANT TECHNOLOGIES, INC. NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2024 -100 | Apr 2024 | -100 |
Jul 2024 0 | Jul 2024 | 0 |
Dec 2025 33 | Dec 2025 | 33 |
How Other Brands Compare
TAVANT TECHNOLOGIES, INC. is ranked first for NPS among its competitors. Accenture and Infosys come in second and third, with Yahoo coming in at #4.
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
TAVANT TECHNOLOGIES, INC. NPS vs. Competitors
Compared to its competitors, TAVANT TECHNOLOGIES, INC.'s NPS is rated right above Accenture, and is preceded by CitiusTech.
| COMPANY | NPS Score | |
|---|---|---|
 | CitiusTech | 35 |
| TAVANT TECHNOLOGIES, INC. | 34 |
 | Accenture | 20 |
 | Acumen Solutions | 20 |
 | Infosys | 15 |
 | ThoughtFocus | N/A |
 | Yahoo | -21 |
TAVANT TECHNOLOGIES, INC. Customer Loyalty
83%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
83% of TAVANT TECHNOLOGIES, INC. users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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TAVANT TECHNOLOGIES, INC. Customer Loyalty vs. Competitors
Compared to its competitors, TAVANT TECHNOLOGIES, INC.'s Customer Loyalty score is rated right above Infosys.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| TAVANT TECHNOLOGIES, INC. | 83% |
| Infosys | 82% |
| CitiusTech | 79% |
| Accenture | 71% |
| Acumen Solutions | 68% |
| Yahoo | 65% |
| ThoughtFocus | N/A |
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TAVANT TECHNOLOGIES, INC. Product Quality
4.5/5
TAVANT TECHNOLOGIES, INC. has an overall Product Quality score of 4.5 out of 5 stars rated by its users and customers.
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TAVANT TECHNOLOGIES, INC. Product Information
TAVANT TECHNOLOGIES, INC.’s product quality score is a 4.5 out of 5 as rated by its users and customers.
Industry
Tech
TAVANT TECHNOLOGIES, INC. Product Quality vs. Competitors
Compared to its competitors, TAVANT TECHNOLOGIES, INC.'s Product Quality score is rated right above CitiusTech.
| COMPANY | Product Quality Score | |
|---|---|---|
| TAVANT TECHNOLOGIES, INC. | 4.5/5 |
| CitiusTech | 3.9/5 |
| Accenture | 3.7/5 |
| Infosys | 3.7/5 |
| Acumen Solutions | 3.6/5 |
| Yahoo | 2.7/5 |
| ThoughtFocus | N/A |
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TAVANT TECHNOLOGIES, INC. Pricing
TAVANT TECHNOLOGIES, INC. ROI & Value For Money
3.7/5
TAVANT TECHNOLOGIES, INC. has a value for money and ROI score of 3.7 out of 5 stars rated by its users and customers.
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TAVANT TECHNOLOGIES, INC. Pricing vs. Competitors
Compared to its competitors, TAVANT TECHNOLOGIES, INC.'s ROI score is rated right above Infosys.
| COMPANY | Pricing Score | |
|---|---|---|
| TAVANT TECHNOLOGIES, INC. | 3.7/5 |
| Infosys | 3.7/5 |
| Accenture | 3.6/5 |
| Acumen Solutions | 3.6/5 |
| CitiusTech | 3.5/5 |
| Yahoo | 2.6/5 |
| ThoughtFocus | N/A |
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TAVANT TECHNOLOGIES, INC. Customer Satisfaction (CSAT)
TAVANT TECHNOLOGIES, INC. Customer Satisfaction (CSAT) Score
100 / 100
TAVANT TECHNOLOGIES, INC. has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
TAVANT TECHNOLOGIES, INC. Customer Satisfaction vs. Competitors
Compared to its competitors, TAVANT TECHNOLOGIES, INC.'s Customer Satisfaction score is rated right above Infosys.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| TAVANT TECHNOLOGIES, INC. | 100% |
| Infosys | 77% |
| Accenture | 75% |
| Acumen Solutions | 67% |
| CitiusTech | 62% |
| Yahoo | 48% |
| ThoughtFocus | 0% |
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TAVANT TECHNOLOGIES, INC. Customer Service
3.7/5
TAVANT TECHNOLOGIES, INC. has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
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About TAVANT TECHNOLOGIES, INC.'s Customer Service
Address
Jackson, MI 95054
TAVANT TECHNOLOGIES, INC. Customer Service vs. Competitors
Compared to its competitors, TAVANT TECHNOLOGIES, INC.'s Customer Service score is rated right above Acumen Solutions, and is preceded by CitiusTech.
| COMPANY | Customer Service Score | |
|---|---|---|
| Accenture | 3.8/5 |
| Infosys | 3.8/5 |
| CitiusTech | 3.7/5 |
| TAVANT TECHNOLOGIES, INC. | 3.7/5 |
| Acumen Solutions | 3.5/5 |
| Yahoo | 2.6/5 |
| ThoughtFocus | N/A |
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TAVANT TECHNOLOGIES, INC. as an Employer
3.9/5
TAVANT TECHNOLOGIES, INC. has a 3.9/5 stars for its overall company culture rated by their employees
top
5%
CEO of TAVANT TECHNOLOGIES, INC.
In the Top 5% of Similar Sized Companies on Comparably.
Consumer vs. Employees
TAVANT TECHNOLOGIES, INC. scored a 34 for Net Promoter Score and a 50 for Employee Net Promoter Score. NPS gauges how likely a customer of TAVANT TECHNOLOGIES, INC. would recommend the brand to a friend. ENPS measures how likely TAVANT TECHNOLOGIES, INC. employees would recommend working at TAVANT TECHNOLOGIES, INC. to a friend.
Net Promoter Score
34
NPS Score
| 67% | Promoters |
|---|---|
| 0% | Passive |
| 33% | Detractors |
Employee Net Promoter Score
50
eNPS Score
| 50% | Promoters |
|---|---|
| 50% | Passive |
| 0% | Detractors |
