50
NPS
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The Habit Restaurants
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About The Habit Restaurants' Brand
Among its major competitors, The Habit Restaurants is ranked in 1st place for NPS while Darden Restaurants is 2nd, and Luby's is 3rd.Their current market cap is $290.34M
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
The Habit Restaurants Ranking
- #1 / 4 of its competitors
The Habit Restaurants NPS
The Habit Restaurants's Net Promoter Score (NPS) is a 50 with 50% Promoters, 50% Passives, and 0% Detractors. Net Promoter Score tracks whether The Habit Restaurants's customers would recommend using the product based on a scale of -100 to 100.
The Habit Restaurants Overall NPS
| 50% | Promoters |
|---|---|
| 50% | Passives |
| 0% | Detractors |
The Habit Restaurants NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2024 0 | Apr 2024 | 0 |
Jul 2026 50 | Jul 2026 | 50 |
How Other Brands Compare
The Habit Restaurants is ranked first for NPS among its competitors. Darden Restaurants and Luby's come in second and third, with Papa John's International coming in at #4. Among those competitors, it is the third most valued company behind Darden Restaurants.
The Habit Restaurants |  Darden Restaurants |  Papa John's International |  Luby's | |
| Global Ranking | #- | #342 | #- | #- |
| NPS | 50 | 20 | -19 | -1 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral | - |
| Valuation Updated every 24 hours for public companies | $290.34M | $18.85B | $3.42B | $106.67M |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
The Habit Restaurants NPS vs. Competitors
Compared to its competitors, The Habit Restaurants's NPS is rated right above Darden Restaurants.
| COMPANY | NPS Score | |
|---|---|---|
| The Habit Restaurants | 50 |
| Darden Restaurants | 20 |
| Luby's | -1 |
| Papa John's International | -19 |
 | Sonic Drive-In | -46 |
 | Ruby Tuesday | -63 |
The Habit Restaurants Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of The Habit Restaurants users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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The Habit Restaurants Customer Loyalty vs. Competitors
Compared to its competitors, The Habit Restaurants's Customer Loyalty score is rated right above Sonic Drive-In.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| The Habit Restaurants | 100% |
| Sonic Drive-In | 74% |
| Luby's | 70% |
| Papa John's International | 68% |
| Darden Restaurants | 64% |
| Ruby Tuesday | 64% |
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The Habit Restaurants Product Quality
5/5
The Habit Restaurants has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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The Habit Restaurants Product Information
The Habit Restaurants’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://www.habitburger.com
The Habit Restaurants Product Quality vs. Competitors
Compared to its competitors, The Habit Restaurants's Product Quality score is rated right above Darden Restaurants.
| COMPANY | Product Quality Score | |
|---|---|---|
| The Habit Restaurants | 5/5 |
| Darden Restaurants | 3.8/5 |
| Luby's | 3/5 |
| Papa John's International | 3/5 |
| Sonic Drive-In | 2.2/5 |
| Ruby Tuesday | 1.8/5 |
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The Habit Restaurants Pricing
The Habit Restaurants ROI & Value For Money
5/5
The Habit Restaurants has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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The Habit Restaurants Pricing vs. Competitors
Compared to its competitors, The Habit Restaurants's ROI score is rated right above Darden Restaurants.
| COMPANY | Pricing Score | |
|---|---|---|
| The Habit Restaurants | 5/5 |
| Darden Restaurants | 3.7/5 |
| Papa John's International | 3/5 |
| Luby's | 2.9/5 |
| Sonic Drive-In | 2.2/5 |
| Ruby Tuesday | 1.9/5 |
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The Habit Restaurants Customer Satisfaction (CSAT)
The Habit Restaurants Customer Satisfaction (CSAT) Score
100 / 100
The Habit Restaurants has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
The Habit Restaurants Customer Satisfaction vs. Competitors
Compared to its competitors, The Habit Restaurants's Customer Satisfaction score is rated right above Darden Restaurants.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| The Habit Restaurants | 100% |
| Darden Restaurants | 70% |
| Papa John's International | 56% |
| Luby's | 45% |
| Sonic Drive-In | 30% |
| Ruby Tuesday | 21% |
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The Habit Restaurants Customer Service
5/5
The Habit Restaurants has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About The Habit Restaurants's Customer Service
Website
http://www.habitburger.com
The Habit Restaurants Customer Service vs. Competitors
Compared to its competitors, The Habit Restaurants's Customer Service score is rated right above Darden Restaurants.
| COMPANY | Customer Service Score | |
|---|---|---|
| The Habit Restaurants | 5/5 |
| Darden Restaurants | 3.7/5 |
| Papa John's International | 3/5 |
| Luby's | 2.9/5 |
| Sonic Drive-In | 2.1/5 |
| Ruby Tuesday | 1.8/5 |
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The Habit Restaurants as an Employer
2.9/5
The Habit Restaurants has a 2.9/5 stars for its overall company culture rated by their employees
bottom
15%
CEO of The Habit Restaurants
In the Bottom 15% of Similar Sized Companies on Comparably.
Consumer vs. Employees
The Habit Restaurants scored a 50 for Net Promoter Score and a -56 for Employee Net Promoter Score. NPS gauges how likely a customer of The Habit Restaurants would recommend the brand to a friend. ENPS measures how likely The Habit Restaurants employees would recommend working at The Habit Restaurants to a friend.
Net Promoter Score
50
NPS Score
| 50% | Promoters |
|---|---|
| 50% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-56
eNPS Score
| 22% | Promoters |
|---|---|
| 0% | Passive |
| 78% | Detractors |
