0
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Trane Technologies
Marketing or Exec? Claim Your Free Account
About Trane Technologies' Brand
Among its major competitors, Trane Technologies is ranked in 5th place for NPS while Siemens is 1st, and Cummins Inc. is 2nd.
Brand at a Glance
10%
Customer Loyalty
1.5/5
Product Quality
2/5
Pricing
2.5/5
Customer Service
Trane Technologies Ranking
- #4 / 4 of its competitors
Trane Technologies NPS
Trane Technologies's Net Promoter Score (NPS) is a 0 with 33% Promoters, 34% Passives, and 33% Detractors. Net Promoter Score tracks whether Trane Technologies's customers would recommend using the product based on a scale of -100 to 100.
Trane Technologies Overall NPS
| 33% | Promoters |
|---|---|
| 34% | Passives |
| 33% | Detractors |
Trane Technologies NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
May 2025 -100 | May 2025 | -100 |
Sep 2025 -50 | Sep 2025 | -50 |
Jan 2026 0 | Jan 2026 | 0 |
How Other Brands Compare
Trane Technologies is ranked #4 for NPS among its competitors. Siemens and Schneider Electric come in first and second, with Honeywell coming in at third.
Trane Technologies |  Honeywell |  Schneider Electric |  Siemens | |
| Global Ranking | #- | #179 | #364 | #499 |
| NPS | 0 | 9 | 31 | 37 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | - | $141.58B | $32.77B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Trane Technologies NPS vs. Competitors
Compared to its competitors, Trane Technologies's NPS is rated right above Carrier Corporation, and is preceded by Honeywell.
| COMPANY | NPS Score | |
|---|---|---|
| Siemens | 37 |
 | Cummins Inc. | 36 |
| Schneider Electric | 31 |
| Honeywell | 9 |
| Trane Technologies | 0 |
 | Carrier Corporation | -14 |
 | Johnson Controls | -17 |
Trane Technologies Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Trane Technologies users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Trane Technologies Customer Loyalty vs. Competitors
Compared to its competitors, Trane Technologies's Customer Loyalty score is rated right below Carrier Corporation.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Siemens | 80% |
| Schneider Electric | 78% |
| Honeywell | 73% |
| Cummins Inc. | 72% |
| Johnson Controls | 71% |
| Carrier Corporation | 69% |
| Trane Technologies | 10% |
Unlock Trane Technologies Customer Loyalty vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Trane Technologies Customer Loyalty vs. Competitors data and gain insights into your customers today.
Trane Technologies Product Quality
1.5/5
Trane Technologies has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Trane Technologies' overall Product Quality score rated by its users and customers.
Trane Technologies Product Information
Trane Technologies’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Company Size
- 10,000+ Employees
Trane Technologies Product Quality vs. Competitors
Compared to its competitors, Trane Technologies's Product Quality score is rated right below Carrier Corporation.
| COMPANY | Product Quality Score | |
|---|---|---|
| Siemens | 4/5 |
| Schneider Electric | 4/5 |
| Cummins Inc. | 3.9/5 |
| Honeywell | 3.6/5 |
| Johnson Controls | 3.1/5 |
| Carrier Corporation | 3/5 |
| Trane Technologies | 1.5/5 |
Unlock Trane Technologies Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Trane Technologies Product Quality vs. Competitors data and gain insights into your customers today.
Trane Technologies Pricing
Trane Technologies ROI & Value For Money
2/5
Trane Technologies has a value for money and ROI score of 2 out of 5 stars rated by its users and customers.
Sign Up to unlock Trane Technologies' overall ROI score rated by its users and customers.
Trane Technologies Pricing vs. Competitors
Compared to its competitors, Trane Technologies's ROI score is rated right below Johnson Controls.
| COMPANY | Pricing Score | |
|---|---|---|
| Siemens | 4/5 |
| Cummins Inc. | 4/5 |
| Schneider Electric | 3.9/5 |
| Honeywell | 3.5/5 |
| Carrier Corporation | 3.1/5 |
| Johnson Controls | 3/5 |
| Trane Technologies | 2/5 |
Unlock Trane Technologies ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Trane Technologies ROI vs. Competitors data and gain insights into your customers today.
Trane Technologies Customer Satisfaction (CSAT)
Trane Technologies Customer Satisfaction (CSAT) Score
50 / 100
Trane Technologies has an overall Customer Satisfaction score of 50 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
50%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
50%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Trane Technologies Customer Satisfaction vs. Competitors
Compared to its competitors, Trane Technologies's Customer Satisfaction score is rated right above Carrier Corporation, and is preceded by Johnson Controls.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Cummins Inc. | 79% |
| Siemens | 78% |
| Schneider Electric | 77% |
| Honeywell | 64% |
| Johnson Controls | 52% |
| Trane Technologies | 50% |
| Carrier Corporation | 50% |
Unlock Trane Technologies Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Trane Technologies Customer Satisfaction vs. Competitors data and gain insights into your customers today.
Trane Technologies Customer Service
2.5/5
Trane Technologies has an overall Customer Service score of 2.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Trane Technologies' overall Customer Service score rated by its users and customers.
About Trane Technologies's Customer Service
Address
800 Beaty St, Davidson, NC 28036
Website
https://www.tranetechnologies.com
Trane Technologies Customer Service vs. Competitors
Compared to its competitors, Trane Technologies's Customer Service score is rated right below Johnson Controls.
| COMPANY | Customer Service Score | |
|---|---|---|
| Siemens | 4/5 |
| Schneider Electric | 4/5 |
| Cummins Inc. | 4/5 |
| Honeywell | 3.5/5 |
| Carrier Corporation | 3.4/5 |
| Johnson Controls | 3/5 |
| Trane Technologies | 2.5/5 |
Unlock Trane Technologies Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Trane Technologies Customer Service vs. Competitors data and gain insights into your customers today.
Trane Technologies as an Employer
Consumer vs. Employees
Trane Technologies scored a 0 for Net Promoter Score and a 55 for Employee Net Promoter Score. NPS gauges how likely a customer of Trane Technologies would recommend the brand to a friend. ENPS measures how likely Trane Technologies employees would recommend working at Trane Technologies to a friend.
Net Promoter Score
0
NPS Score
| 33% | Promoters |
|---|---|
| 34% | Passive |
| 33% | Detractors |
Employee Net Promoter Score
55
eNPS Score
| 73% | Promoters |
|---|---|
| 9% | Passive |
| 18% | Detractors |
