-100
NPS
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Volt Information Sciences, Inc.
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About Volt Information Sciences, Inc. Brand
Volt is an award winning, global workforce solutions expert committed to taking businesses and people forward. Among its major competitors, Volt Information Sciences, Inc. is ranked in 6th place for NPS while Wimmer Solutions is 1st, and CDI is 2nd.Their current market cap is $59.39M
Brand at a Glance
10%
Customer Loyalty
1.5/5
Product Quality
3.5/5
Pricing
3.5/5
Customer Service
Volt Information Sciences, Inc. Ranking
- #3 / 4 of its competitors
Volt Information Sciences, Inc. NPS
Volt Information Sciences, Inc.'s Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Volt Information Sciences, Inc.'s customers would recommend using the product based on a scale of -100 to 100.
Volt Information Sciences, Inc. Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Volt Information Sciences, Inc. NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2023 -100 | Aug 2023 | -100 |
How Other Brands Compare
Volt Information Sciences, Inc. is ranked third for NPS among its competitors. Kelly and Robert Half come in first and second, with 51job coming in at #4. Among those competitors, it is the lowest valued company behind Robert Half.
Volt Information Sciences, Inc. |  Kelly |  Robert Half |  51job | |
| Global Ranking | #- | #593 | #695 | #- |
| NPS | -100 | 27 | 15 | - |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral | - |
| Valuation Updated every 24 hours for public companies | $59.39M | $875.42M | $8.98B | $4.11B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Volt Information Sciences, Inc. NPS vs. Competitors
Compared to its competitors, Volt Information Sciences, Inc.'s NPS is rated right below Aon.
| COMPANY | NPS Score | |
|---|---|---|
 | Wimmer Solutions | 100 |
 | CDI | 67 |
| Kelly | 27 |
| Robert Half | 15 |
 | CDI Corporation | N/A |
 | Fahrenheit IT Staffing and Consulting | N/A |
 | Aon | -2 |
| Volt Information Sciences, Inc. | -100 |
Volt Information Sciences, Inc. Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Volt Information Sciences, Inc. users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Volt Information Sciences, Inc. Customer Loyalty vs. Competitors
Compared to its competitors, Volt Information Sciences, Inc.'s Customer Loyalty score is rated right above Wimmer Solutions, and is preceded by Robert Half.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| CDI | 83% |
| Kelly | 81% |
| Aon | 74% |
| Robert Half | 67% |
| Volt Information Sciences, Inc. | 10% |
| Wimmer Solutions | N/A |
| CDI Corporation | N/A |
| Fahrenheit IT Staffing and Consulting | N/A |
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Volt Information Sciences, Inc. Product Quality
1.5/5
Volt Information Sciences, Inc. has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
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Volt Information Sciences, Inc. Product Information
Volt Information Sciences, Inc.’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- http://www.volt.com
- Company Size
- 501-1,000 Employees
Industry
Staffing and Recruiting
Volt Information Sciences, Inc. Product Quality vs. Competitors
Compared to its competitors, Volt Information Sciences, Inc.'s Product Quality score is rated right above CDI Corporation, and is preceded by Aon.
| COMPANY | Product Quality Score | |
|---|---|---|
| Wimmer Solutions | 5/5 |
| CDI | 4/5 |
| Kelly | 3.8/5 |
| Robert Half | 3/5 |
| Aon | 3/5 |
| Volt Information Sciences, Inc. | 1.5/5 |
| CDI Corporation | N/A |
| Fahrenheit IT Staffing and Consulting | N/A |
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Volt Information Sciences, Inc. Pricing
Volt Information Sciences, Inc. ROI & Value For Money
3.5/5
Volt Information Sciences, Inc. has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.
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Volt Information Sciences, Inc. Pricing vs. Competitors
Compared to its competitors, Volt Information Sciences, Inc.'s ROI score is rated right above Robert Half, and is preceded by Kelly.
| COMPANY | Pricing Score | |
|---|---|---|
| CDI | 3.9/5 |
| Kelly | 3.8/5 |
| Volt Information Sciences, Inc. | 3.5/5 |
| Robert Half | 3.1/5 |
| Aon | 3/5 |
| Wimmer Solutions | N/A |
| CDI Corporation | N/A |
| Fahrenheit IT Staffing and Consulting | N/A |
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Volt Information Sciences, Inc. Customer Satisfaction (CSAT)
Volt Information Sciences, Inc. Customer Satisfaction (CSAT) Score
100 / 100
Volt Information Sciences, Inc. has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Volt Information Sciences, Inc. Customer Satisfaction vs. Competitors
Compared to its competitors, Volt Information Sciences, Inc.'s Customer Satisfaction score is rated right above Kelly, and is preceded by CDI.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Wimmer Solutions | 100% |
| CDI | 100% |
| Volt Information Sciences, Inc. | 100% |
| Kelly | 63% |
| Aon | 55% |
| Robert Half | 53% |
| CDI Corporation | 0% |
| Fahrenheit IT Staffing and Consulting | 0% |
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Volt Information Sciences, Inc. Customer Service
3.5/5
Volt Information Sciences, Inc. has an overall Customer Service score of 3.5 out of 5 stars rated by its users and customers.
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About Volt Information Sciences, Inc.'s Customer Service
Address
2421 N Glassell St, Orange, CA 92865
Website
http://www.volt.com
Volt Information Sciences, Inc.'s Social Links
Volt Information Sciences, Inc. Customer Service vs. Competitors
Compared to its competitors, Volt Information Sciences, Inc.'s Customer Service score is rated right above Robert Half, and is preceded by Kelly.
| COMPANY | Customer Service Score | |
|---|---|---|
| CDI | 3.9/5 |
| Kelly | 3.7/5 |
| Volt Information Sciences, Inc. | 3.5/5 |
| Robert Half | 3.2/5 |
| Aon | 3.1/5 |
| Wimmer Solutions | N/A |
| CDI Corporation | N/A |
| Fahrenheit IT Staffing and Consulting | N/A |
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Volt Information Sciences, Inc. as an Employer
4.5/5
Volt Information Sciences, Inc. has a 4.5/5 stars for its overall company culture rated by their employees
top
5%
CEO of Volt Information Sciences, Inc.
In the Top 5% of Similar Sized Companies on Comparably.
Consumer vs. Employees
Volt Information Sciences, Inc. scored a -100 for Net Promoter Score and a 56 for Employee Net Promoter Score. NPS gauges how likely a customer of Volt Information Sciences, Inc. would recommend the brand to a friend. ENPS measures how likely Volt Information Sciences, Inc. employees would recommend working at Volt Information Sciences, Inc. to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
56
eNPS Score
| 56% | Promoters |
|---|---|
| 44% | Passive |
| 0% | Detractors |
