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NPS
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XANT
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About XANT's Brand
XANT transforms sales engagement beyond just cadence, guiding reps to focus on what matters most and helping them engage the right people effectively. Among its major competitors, XANT is ranked in 7th place for NPS while ModuleQ is 1st, and Pipedrive is 2nd.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
4.7/5
Pricing
4.5/5
Customer Service
XANT Ranking
- #4 / 4 of its competitors
XANT NPS
XANT's Net Promoter Score (NPS) is a 0 with 50% Promoters, 0% Passives, and 50% Detractors. Net Promoter Score tracks whether XANT's customers would recommend using the product based on a scale of -100 to 100.
XANT Overall NPS
| 50% | Promoters |
|---|---|
| 0% | Passives |
| 50% | Detractors |
XANT NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2020 100 | Nov 2020 | 100 |
Jul 2021 0 | Jul 2021 | 0 |
How Other Brands Compare
XANT is ranked #4 for NPS among its competitors. Pipedrive and SAP come in first and second, with Five9 Inc coming in at third.
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
XANT NPS vs. Competitors
Compared to its competitors, XANT's NPS is rated right above Engagio, and is preceded by Velocify.
| COMPANY | NPS Score | |
|---|---|---|
 | ModuleQ | 100 |
 | Pipedrive | 48 |
 | SAP | 34 |
 | Five9 Inc | 34 |
 | NewVoiceMedia | 25 |
 | Velocify | 13 |
| XANT | 0 |
 | Engagio | N/A |
 | Lattice Engines | N/A |
XANT Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of XANT users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
XANT Customer Loyalty vs. Competitors
Compared to its competitors, XANT's Customer Loyalty score is rated right above Pipedrive, and is preceded by ModuleQ.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| ModuleQ | 100% |
| XANT | 100% |
| Pipedrive | 84% |
| SAP | 80% |
| Five9 Inc | 78% |
| Velocify | 66% |
| NewVoiceMedia | N/A |
| Engagio | N/A |
| Lattice Engines | N/A |
Unlock XANT Customer Loyalty vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full XANT Customer Loyalty vs. Competitors data and gain insights into your customers today.
XANT Product Quality
5/5
XANT has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock XANT's overall Product Quality score rated by its users and customers.
XANT Product Information
XANT’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- https://www.xant.ai/
- Company Size
- 501-1,000 Employees
Industry
Tech
AI, Big Data and Analytics
AdTech
Analytics
XANT Product Quality vs. Competitors
Compared to its competitors, XANT's Product Quality score is rated right above Pipedrive, and is preceded by ModuleQ.
| COMPANY | Product Quality Score | |
|---|---|---|
| ModuleQ | 5/5 |
| XANT | 5/5 |
| Pipedrive | 4.2/5 |
| SAP | 4.1/5 |
| NewVoiceMedia | 3.9/5 |
| Five9 Inc | 3.8/5 |
| Velocify | 3.7/5 |
| Engagio | N/A |
| Lattice Engines | N/A |
Unlock XANT Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full XANT Product Quality vs. Competitors data and gain insights into your customers today.
XANT Pricing
XANT ROI & Value For Money
4.7/5
XANT has a value for money and ROI score of 4.7 out of 5 stars rated by its users and customers.
Sign Up to unlock XANT's overall ROI score rated by its users and customers.
XANT Pricing vs. Competitors
Compared to its competitors, XANT's ROI score is rated right above Pipedrive, and is preceded by ModuleQ.
| COMPANY | Pricing Score | |
|---|---|---|
| ModuleQ | 5/5 |
| XANT | 4.7/5 |
| Pipedrive | 4.2/5 |
| NewVoiceMedia | 4/5 |
| SAP | 3.9/5 |
| Five9 Inc | 3.8/5 |
| Velocify | 3.3/5 |
| Engagio | N/A |
| Lattice Engines | N/A |
Unlock XANT ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full XANT ROI vs. Competitors data and gain insights into your customers today.
XANT Customer Service
4.5/5
XANT has an overall Customer Service score of 4.5 out of 5 stars rated by its users and customers.
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About XANT's Customer Service
Address
34 East 1700 South, Suite A113, Provo, UT
Website
https://www.xant.ai/
Phone Number
(866) 342-5370
XANT's Social Links
XANT Customer Service vs. Competitors
Compared to its competitors, XANT's Customer Service score is rated right above Pipedrive, and is preceded by NewVoiceMedia.
| COMPANY | Customer Service Score | |
|---|---|---|
| ModuleQ | 5/5 |
| NewVoiceMedia | 5/5 |
| XANT | 4.5/5 |
| Pipedrive | 4.1/5 |
| SAP | 4/5 |
| Five9 Inc | 3.8/5 |
| Velocify | 3/5 |
| Engagio | N/A |
| Lattice Engines | N/A |
Unlock XANT Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full XANT Customer Service vs. Competitors data and gain insights into your customers today.
XANT as an Employer
2.8/5
XANT has a 2.8/5 stars for its overall company culture rated by their employees
bottom
30%
Consumer vs. Employees
XANT scored a 0 for Net Promoter Score and a -8 for Employee Net Promoter Score. NPS gauges how likely a customer of XANT would recommend the brand to a friend. ENPS measures how likely XANT employees would recommend working at XANT to a friend.
Net Promoter Score
0
NPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
Employee Net Promoter Score
-8
eNPS Score
| 38% | Promoters |
|---|---|
| 16% | Passive |
| 46% | Detractors |
