100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Zensar Technologies
Marketing or Exec? Claim Your Free Account
About Zensar Technologies' Brand
Provider of software development services. The company provides management consulting, business application services, enterprise services, enterprise collaboration services, testing and assurance services, BPM and infrastructure management services. Among its major competitors, Zensar Technologies is ranked in 1st place for NPS while KPIT Technologies is 2nd, and Persistent Systems is 3rd.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Zensar Technologies Ranking
- #1 / 4 of its competitors
Zensar Technologies NPS
Zensar Technologies's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Zensar Technologies's customers would recommend using the product based on a scale of -100 to 100.
Zensar Technologies Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Zensar Technologies NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2020 100 | Apr 2020 | 100 |
How Other Brands Compare
Zensar Technologies is ranked first for NPS among its competitors. KPIT Technologies and Wipro Limited come in second and third, with Infosys coming in at #4.
Zensar Technologies |  Infosys |  Wipro Limited |  KPIT Technologies | |
| Global Ranking | #- | #502 | #726 | #- |
| NPS | 100 | 15 | 28 | 50 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral | - |
| Valuation Updated every 24 hours for public companies | - | $80.98B | $16.33B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Zensar Technologies NPS vs. Competitors
Compared to its competitors, Zensar Technologies's NPS is rated right above KPIT Technologies.
| COMPANY | NPS Score | |
|---|---|---|
| Zensar Technologies | 100 |
| KPIT Technologies | 50 |
 | Persistent Systems | 39 |
 | Tech Mahindra | 29 |
| Wipro Limited | 28 |
| Infosys | 15 |
 | HCLTech | 3 |
Zensar Technologies Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Zensar Technologies users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Zensar Technologies Customer Loyalty vs. Competitors
Compared to its competitors, Zensar Technologies's Customer Loyalty score is rated right above Persistent Systems.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Zensar Technologies | 100% |
| Persistent Systems | 90% |
| Wipro Limited | 85% |
| KPIT Technologies | 83% |
| Tech Mahindra | 82% |
| Infosys | 82% |
| HCLTech | 78% |
Unlock Zensar Technologies Customer Loyalty vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Zensar Technologies Customer Loyalty vs. Competitors data and gain insights into your customers today.
Zensar Technologies Product Quality
5/5
Zensar Technologies has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Zensar Technologies' overall Product Quality score rated by its users and customers.
Zensar Technologies Product Information
Zensar Technologies’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- www.zensar.com
- Company Size
- 501-1,000 Employees
Zensar Technologies Product Quality vs. Competitors
Compared to its competitors, Zensar Technologies's Product Quality score is rated right above KPIT Technologies.
| COMPANY | Product Quality Score | |
|---|---|---|
| Zensar Technologies | 5/5 |
| KPIT Technologies | 4.1/5 |
| Persistent Systems | 4/5 |
| Wipro Limited | 3.9/5 |
| Tech Mahindra | 3.9/5 |
| Infosys | 3.7/5 |
| HCLTech | 3.7/5 |
Unlock Zensar Technologies Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Zensar Technologies Product Quality vs. Competitors data and gain insights into your customers today.
Zensar Technologies Pricing
Zensar Technologies ROI & Value For Money
5/5
Zensar Technologies has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Zensar Technologies' overall ROI score rated by its users and customers.
Zensar Technologies Pricing vs. Competitors
Compared to its competitors, Zensar Technologies's ROI score is rated right above KPIT Technologies.
| COMPANY | Pricing Score | |
|---|---|---|
| Zensar Technologies | 5/5 |
| KPIT Technologies | 4.1/5 |
| Persistent Systems | 4/5 |
| Tech Mahindra | 3.8/5 |
| Wipro Limited | 3.8/5 |
| Infosys | 3.7/5 |
| HCLTech | 3.6/5 |
Unlock Zensar Technologies ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Zensar Technologies ROI vs. Competitors data and gain insights into your customers today.
Zensar Technologies Customer Service
5/5
Zensar Technologies has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Zensar Technologies' overall Customer Service score rated by its users and customers.
About Zensar Technologies's Customer Service
Address
411014
Website
www.zensar.com
Phone Number
7
Zensar Technologies Customer Service vs. Competitors
Compared to its competitors, Zensar Technologies's Customer Service score is rated right above KPIT Technologies.
| COMPANY | Customer Service Score | |
|---|---|---|
| Zensar Technologies | 5/5 |
| KPIT Technologies | 4.1/5 |
| Persistent Systems | 4/5 |
| Wipro Limited | 4/5 |
| Tech Mahindra | 3.8/5 |
| Infosys | 3.8/5 |
| HCLTech | 3.7/5 |
Unlock Zensar Technologies Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Zensar Technologies Customer Service vs. Competitors data and gain insights into your customers today.
Consumer vs. Employees
Zensar Technologies scored a 100 for Net Promoter Score and a -50 for Employee Net Promoter Score. NPS gauges how likely a customer of Zensar Technologies would recommend the brand to a friend. ENPS measures how likely Zensar Technologies employees would recommend working at Zensar Technologies to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-50
eNPS Score
| 0% | Promoters |
|---|---|
| 50% | Passive |
| 50% | Detractors |
