100
NPS
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Zesty, Inc.
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About Zesty, Inc. Brand
Zesty serves delicious, healthy meals from the best local restaurants to your office. Among its major competitors, Zesty, Inc. is ranked in 2nd place for NPS while Forkable is 1st, and WebMD is 3rd.
Zesty, Inc. Ranking
- #1 / 4 of its competitors
Zesty, Inc. NPS
Zesty, Inc.'s Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Zesty, Inc.'s customers would recommend using the product based on a scale of -100 to 100.
Zesty, Inc. Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Zesty, Inc. NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2023 100 | Apr 2023 | 100 |
How Other Brands Compare
Zesty, Inc. is ranked first for NPS among its competitors. WebMD and ezCater come in second and third, with Zocdoc coming in at #4.
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Zesty, Inc. NPS vs. Competitors
Compared to its competitors, Zesty, Inc.'s NPS is rated right above WebMD, and is preceded by Forkable.
| COMPANY | NPS Score | |
|---|---|---|
 | Forkable | 100 |
| Zesty, Inc. | 100 |
 | WebMD | 15 |
 | ezCater | 15 |
 | ZeroCater | 0 |
 | DocPlanner | N/A |
 | InQuicker | N/A |
 | MealPal | N/A |
 | Clue | N/A |
 | Practice Fusion | -10 |
 | Zocdoc | -13 |
Zesty, Inc. as an Employer
4.6/5
Zesty, Inc. has a 4.6/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Zesty, Inc. scored a 100 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of Zesty, Inc. would recommend the brand to a friend. ENPS measures how likely Zesty, Inc. employees would recommend working at Zesty, Inc. to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
