Fry's Food Employee Reviews
Out of 154 Fry's Food employee reviews, 45% were positive. The remaining 55% were constructive reviews with the goal of helping Fry's Food improve their work culture. The Sales team, with 43% positive reviews, reports the best experience at Fry's Food compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 71% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Everything they were the worst job uve had and store wasnt ran up to frys expectations and training
Communication and synergy among the leadership team.
There is a lack of morale and support to associates at the workplace which brings down all workers mentality and happiness. It would help to have more support and boost in morale
Being more aware of job responsibilities.
They need to communicate better
Why do you feel undervalued and what would make you feel better about your compensation?
I feel as if the work I have put into the company has been overlooked. I feel as if I am passed over for what I have done and it is demoralizing. Even a small boost in pay or more hours would make the job sufficient.
Any person who has done a night crew job will kmow what I mean. They work you six days a week and barely lay you over minimum wage to do the work of about 15 people. They mask it by having people get crazy amounts of OT to comoensate for the very low low pay that you get.
For the work we do we are terribly underpaid 90% of the work is done by Night Crew without night crew there would be no day crew
store mgrs. That are honest and have values
Review from Customer Support Dept
I think we should make slightly more than minimum wage
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
They could stop with the constant talking about eachother behind their backs
I'm not sure about the schedule
A lot of them are not being trained properly
Work as a team so we can do better
Finding people that actually do there jobs , work hard and pay attention to customers , dosent give attitude , dosent take multiple breaks , dosent leave early , is friendly , dosent target certain employees , if they get in trouble accept they got in trouble cause of what they did and work as ateam
What needs to change to make the company culture better?
Listen to the needs of the associates They are the heart and soul of the company
Review from Customer Support Dept
Hire managers and store leaders who actually know how to do their job along with lowering their unrealistic standards and to quit micromanaging
Manager needs to help others on time as needed
Accountability. Structure. A game plan.
Bring in fresh minds to help lead their stores. They have to many old timers who dont want to evolve and lead in a non profressive way.
What would you improve about your company's interview process?
More open interviews along with managers who know how to properly give an interview
It's okay watch a lot of videos learning
Breathing is necessary. Besides that they don't vet or take the time to know the job candidate.
Have more qualified people conduct the interview.
Ask questions about there experience in retail
Review from Customer Support Dept
What's going wrong and how can it be improved?
There is lack of communication between leaders, unrealistic expectations, and false promises.
I'm trying to take care of my health and management keeps on writing me up
Management is not standing with their associates when issues arise or make associates feel alienated. I personally feel backed into a corner with no help or care for understanding my situation when there is so much going on that I am unable to do most of my work efficiently.
Dirty and disorganized stores. Understaffed.
The company needs an overhaul. They need to get rid of the store leaders and upper management who are just coasting everyday. Morale is so bad at store because people are overworked. That needs to get fixed asap.
What would you most like to see improved at your company?
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