Sorenson Claimed Company
At Sorenson, we believe communication is fundamental to the human experience, which is why our innovative technology and services are accessible, inclusive, and functionally equivalent for Deaf, hard-of-hearing, and diverse communities across the globe. As one of the world’s leading language service providers and the world’s leading provider of communication for Deaf and hard-of-hearing people, Sorenson combines patented technology with human-centric services to connect signed and spoken languages. Sorenson offers caption and video relay services, over-video and in-person sign language and spoken language interpreting, real-time event captioning services, and post-production language services. Supporting people is what drives Sorenson to, every day, Connect Beyond Words. For more information on how we advance human connection, visit www.sorenson.com or es.sorenson.com. read more
There are pockets of like minded people that do want to drive change. I enjoy those interactions and working on solving problems.
What's going wrong and how can it be improved?
Leadership, communication and vision is lacking, too many silos, too many toxic interactions that do not move the needle forward. This has to be fixed at the top to get fixed anywhere else.
Why do you feel undervalued and what would make you feel better about your compensation?
The work never ends and it is generally expected that one is available 7 days a week, through multiple time zones. Additionally, often more responsability is added to teams without an evaluation of the impact. Too much is placed on job codes and often that lacks flexabilty for managers.
What does the leadership team need to get better at?
Leadership, communication, getting in sync with a vision and then priorities. Right now it seems we get priorities without a vision. More focus on what we can do versus what we have done. Our leadership needs to fail faster and manage its talent effectively including be ok to say they got it wrong.
What do your coworkers need to improve and how could you work together better?
I think this is just a reflection of the culture and leadership. There seems to be a power struggle at the top but no one stepping up to set the vision and direction. The company is so silod that priorities often conflict and all of that trickles down. Get execs in sync, overcommunicate to the team.
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